DocuWare vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuWare
Score 9.2 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
DocuWareJotform
Editions & Modules
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
DocuWareJotform
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuWareJotform
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
DocuWareJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
DocuWare
-
Ratings
Jotform
8.2
120 Ratings
6% above category average
Survey templates00 Ratings8.5103 Ratings
Themes00 Ratings8.0109 Ratings
Custom logo/branding00 Ratings8.2113 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
DocuWare
-
Ratings
Jotform
8.5
114 Ratings
0% below category average
Changes to live survey00 Ratings8.795 Ratings
Question design help00 Ratings8.194 Ratings
Multiple question types00 Ratings8.6111 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
DocuWare
-
Ratings
Jotform
8.1
94 Ratings
2% below category average
Survey logic flexibility00 Ratings8.194 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
DocuWare
-
Ratings
Jotform
8.6
116 Ratings
6% above category average
Response tracking00 Ratings8.6109 Ratings
Data export00 Ratings8.9110 Ratings
Standard reports00 Ratings8.699 Ratings
Custom reports00 Ratings8.493 Ratings
Analytics00 Ratings8.287 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
DocuWare
-
Ratings
Jotform
8.2
94 Ratings
1% below category average
Access controls00 Ratings8.090 Ratings
Compliance00 Ratings8.585 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
DocuWare
-
Ratings
Jotform
7.8
71 Ratings
3% below category average
Vendor-offered crowdsourcing00 Ratings7.755 Ratings
Respondent restrictions00 Ratings7.971 Ratings
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DocuWareJotform
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User Ratings
DocuWareJotform
Likelihood to Recommend
9.0
(7 ratings)
8.7
(140 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.6
(7 ratings)
Usability
7.0
(1 ratings)
8.8
(93 ratings)
Support Rating
9.0
(2 ratings)
8.0
(81 ratings)
Implementation Rating
-
(0 ratings)
8.2
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
DocuWareJotform
Likelihood to Recommend
DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
Read full review
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Pros
DocuWare
  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
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Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Cons
DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Likelihood to Renew
DocuWare
Docuware has become a vital part of our organization.
Read full review
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
DocuWare
Fairly intuitive for average users.
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Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Support Rating
DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Implementation Rating
DocuWare
No answers on this topic
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
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Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Return on Investment
DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
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ScreenShots

Jotform Screenshots

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