TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Domo

    Score8.5 out of 10
    N/ADomo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A

    Infor Birst

    Score6.4 out of 10
    N/AInfor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.N/A
    Pricing
    DomoInfor Birst
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DomoInfor Birst
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DomoInfor Birst
    Considered Both Products
    Domo
    Chose Domo
    Our biggest push here was the magic ETL functionality and how simple the set-up was. Cost was also a factor, but our ability to connect our Zendesk and Salesforce instance quickly and build a complex dataset in roughly an hour was very impressive. Much quicker than we …
    Incentivized
    Infor
    Chose Infor Birst
    Cloud first strategy: Oracle did not have a cloud BI solution.
    Single end-to-end platform: Domo and GoodData relied upon third party ETL.
    Incentivized
    Chose Infor Birst
    Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" …
    Incentivized
    Chose Infor Birst
    The primary differentiator with Birst is its scalability. Every other system we have developed or reviewed is either very strong in a single focus or requires a large team to manage to deploy over multiple, diverse customers. We have been able to accomplish more successfully …
    Incentivized
    Chose Infor Birst
    Birst was the only tool that did the following:
    • robust enough ETL for our data warehouse team
    • data would remain within our data warehouse and not within the tool's proprietary store, in case the company went out of business.
    Incentivized
    Chose Infor Birst
    Birst allows direct access to an internal data store, which none of the products we evaluated provided. We also found the birst ETL layer far more powerful than the other platforms we considered.
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    No answers on this topic
    Features
    DomoInfor Birst
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Domo and Infor Birst
    Feature
    Domo
    9.8
    72 Ratings
    18% above category average
    Infor Birst
    7.4
    77 Ratings
    10% below category average
    Pixel Perfect reports9.750 Ratings7.068 Ratings
    Customizable dashboards9.972 Ratings8.077 Ratings
    Report Formatting Templates9.765 Ratings7.159 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Domo and Infor Birst
    Feature
    Domo
    9.5
    71 Ratings
    17% above category average
    Infor Birst
    7.0
    78 Ratings
    13% below category average
    Drill-down analysis9.670 Ratings8.078 Ratings
    Formatting capabilities9.669 Ratings7.077 Ratings
    Integration with R or other statistical packages9.01 Ratings6.127 Ratings
    Report sharing and collaboration9.971 Ratings7.068 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Domo and Infor Birst
    Feature
    Domo
    9.0
    69 Ratings
    9% above category average
    Infor Birst
    8.0
    75 Ratings
    3% below category average
    Publish to Web9.954 Ratings8.052 Ratings
    Publish to PDF9.656 Ratings8.067 Ratings
    Report Versioning7.01 Ratings7.28 Ratings
    Report Delivery Scheduling9.765 Ratings9.066 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Domo and Infor Birst
    Feature
    Domo
    8.9
    70 Ratings
    11% above category average
    Infor Birst
    6.9
    72 Ratings
    15% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)9.870 Ratings8.072 Ratings
    Location Analytics / Geographic Visualization9.864 Ratings7.058 Ratings
    Predictive Analytics7.01 Ratings5.833 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Domo and Infor Birst
    Feature
    Domo
    9.7
    71 Ratings
    13% above category average
    Infor Birst
    8.3
    72 Ratings
    2% below category average
    Multi-User Support (named login)9.868 Ratings9.070 Ratings
    Role-Based Security Model9.765 Ratings8.068 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.669 Ratings8.069 Ratings
    Report-Level Access Control9.74 Ratings00 Ratings
    Single Sign-On (SSO)10.01 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Domo and Infor Birst
    Feature
    Domo
    9.0
    63 Ratings
    15% above category average
    Infor Birst
    5.0
    54 Ratings
    43% below category average
    Responsive Design for Web Access8.661 Ratings7.052 Ratings
    Mobile Application8.752 Ratings3.034 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.760 Ratings3.042 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Domo and Infor Birst
    Feature
    Domo
    7.7
    1 Ratings
    1% below category average
    Infor Birst
    -
    Ratings
    REST API8.01 Ratings00 Ratings
    Javascript API8.01 Ratings00 Ratings
    iFrames8.01 Ratings00 Ratings
    Java API8.01 Ratings00 Ratings
    Themeable User Interface (UI)7.01 Ratings00 Ratings
    Customizable Platform (Open Source)7.01 Ratings00 Ratings
    Best Alternatives
    DomoInfor Birst
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DomoInfor Birst
    Likelihood to Recommend
    10.0
    (75 ratings)
    7.5
    (99 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    9.0
    (35 ratings)
    Usability
    9.8
    (36 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    4.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    7.5
    (6 ratings)
    Support Rating
    9.2
    (14 ratings)
    6.0
    (19 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    9.1
    (21 ratings)
    5.3
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (2 ratings)
    Data Sharing and Collaboration
    8.2
    (35 ratings)
    6.0
    (24 ratings)
    Data Sources
    8.3
    (35 ratings)
    7.6
    (76 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    6.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (2 ratings)
    Vendor pre-sale
    7.5
    (6 ratings)
    7.0
    (2 ratings)
    User Testimonials
    DomoInfor Birst
    Likelihood to Recommend
    Domo
    I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
    Read full review
    Infor
    Infor Birst OEM and embedded analytics are well suited for advanced analytics and business intelligence. It has flexible deployment features and a lot of configuration ability with low code - no coding ability. Ability to ingest data from multiple live data sources. Source data from multiple sources can be segregated into multiple sections based on business criteria. Easily searchable business terms (metadata) across all enterprise analytic content.
    Read full review
    Pros
    Domo
    • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
    • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
    • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
    • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
    Incentivized
    Read full review
    Infor
    • End-to-end solution, from raw source data, ETL, warehousing and reporting, Birst is able to do everything we need in one package instead of needing to develop and maintain multiple technologies
    • Intuitive report development. The drag and drop creation of reports is simple. More complicated queries are easy to generate.
    • Very user-friendly and interactive. A lot of nice features are available both for developers and end users to streamline the process of preparing and consuming data
    • Rich API which allows us to programmatically interact with Birst
    Incentivized
    Read full review
    Cons
    Domo
    • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
    • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
    • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
    Incentivized
    Read full review
    Infor
    • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
    • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
    • Takes a little time to understand how to build reports, not the most intuitive UI
    Incentivized
    Read full review
    Likelihood to Renew
    Domo
    Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
    Read full review
    Infor
    We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
    Read full review
    Usability
    Domo
    The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
    Incentivized
    Read full review
    Infor
    I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
    Read full review
    Reliability and Availability
    Domo
    No answers on this topic
    Infor
    We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
    Read full review
    Performance
    Domo
    No answers on this topic
    Infor
    Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
    Read full review
    Support Rating
    Domo
    Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
    Incentivized
    Read full review
    Infor
    • Poor turnaround time
    • Low response rate when the problem at hand are large
    • Lack of infrastructural knowledge when it comes to scaling solutions
    • Lack of inter team work noticed
    • Most of the tickets are open for a long period of time
    Incentivized
    Read full review
    In-Person Training
    Domo
    No answers on this topic
    Infor
    I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
    Read full review
    Online Training
    Domo
    No answers on this topic
    Infor
    Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
    Read full review
    Implementation Rating
    Domo
    It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
    Incentivized
    Read full review
    Infor
    Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
    Read full review
    Alternatives Considered
    Domo
    At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
    Incentivized
    Read full review
    Infor
    Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" solution like that. When we looked at Tableau, we liked its visualization capabilities, but it wasn't going to help us do the extractions, ETL, and warehousing of data. It may have come some distance since then.
    Incentivized
    Read full review
    Scalability
    Domo
    No answers on this topic
    Infor
    we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
    Read full review
    Return on Investment
    Domo
    • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
    • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
    Incentivized
    Read full review
    Infor
    • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
    • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
    Incentivized
    Read full review
    ScreenShots

    Domo Screenshots

    Product screenshotProduct screenshot

    Infor Birst Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot