Domo vs. Zoho Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Domo
Score 8.4 out of 10
N/A
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A
Zoho Analytics
Score 8.5 out of 10
Small Businesses (1-50 employees)
Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.
$30
per month 2 users
Pricing
DomoZoho Analytics
Editions & Modules
No answers on this topic
Basic
$30
0.5M rows, 2 users
Professional
$30
per user per month billed annually
Standard
$60
1M rows, 5 users
Premium
$145
5M rows, 15 users
Enterprise
$575
50M rows, 50 users
Offerings
Pricing Offerings
DomoZoho Analytics
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThere is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.
More Pricing Information
Community Pulse
DomoZoho Analytics
Considered Both Products
Domo
Chose Domo
Because Domo has high mobile and responsive features, we prefer Domo over the others. Because other products still lack features in terms of features, it slows us down. We hope that Domo continues to innovate continuously to become even better. Thank you Domo for providing many …
Zoho Analytics
Chose Zoho Analytics
Other Analytic softwares doesn't provide half of the features that Zoho Analytics provides, and they are not that cheap too, Making custom reports seems very easy in Zoho Analytics but found hard in other software's, and UI is easy to understand, Also Zoho Analytics provide all …
Chose Zoho Analytics
There are many relevant features available in the other competitors product, but the uniqueness with Zoho Analytics it has lot of custom reports, and various chart/graph at its own scale.
Chose Zoho Analytics
Substantially more cost-effective and very similar functionality. The graphs and dashboards are definitely not as pretty as the ones mentioned above but we found it hard to justify tens of thousands of dollars more.
Features
DomoZoho Analytics
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Domo
9.4
72 Ratings
14% above category average
Zoho Analytics
8.8
135 Ratings
7% above category average
Pixel Perfect reports9.250 Ratings8.9106 Ratings
Customizable dashboards9.772 Ratings8.6135 Ratings
Report Formatting Templates9.265 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Domo
9.2
71 Ratings
14% above category average
Zoho Analytics
8.2
137 Ratings
2% above category average
Drill-down analysis9.070 Ratings8.2131 Ratings
Formatting capabilities9.069 Ratings7.7136 Ratings
Integration with R or other statistical packages9.01 Ratings00 Ratings
Report sharing and collaboration9.771 Ratings8.8137 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Domo
8.7
69 Ratings
6% above category average
Zoho Analytics
8.6
129 Ratings
4% above category average
Publish to Web9.754 Ratings8.6108 Ratings
Publish to PDF9.056 Ratings8.6127 Ratings
Report Versioning7.01 Ratings00 Ratings
Report Delivery Scheduling9.265 Ratings8.7112 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Domo
8.6
70 Ratings
7% above category average
Zoho Analytics
8.2
84 Ratings
2% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)9.570 Ratings8.480 Ratings
Location Analytics / Geographic Visualization9.464 Ratings8.772 Ratings
Predictive Analytics7.01 Ratings7.466 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Domo
9.4
71 Ratings
10% above category average
Zoho Analytics
8.6
129 Ratings
1% above category average
Multi-User Support (named login)9.468 Ratings8.8127 Ratings
Role-Based Security Model9.365 Ratings8.972 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.069 Ratings8.7122 Ratings
Report-Level Access Control9.24 Ratings7.830 Ratings
Single Sign-On (SSO)10.01 Ratings8.674 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Domo
8.6
63 Ratings
10% above category average
Zoho Analytics
7.1
97 Ratings
10% below category average
Responsive Design for Web Access8.061 Ratings7.871 Ratings
Mobile Application8.352 Ratings5.673 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.360 Ratings6.886 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Domo
7.7
1 Ratings
1% below category average
Zoho Analytics
8.4
65 Ratings
8% above category average
REST API8.01 Ratings8.261 Ratings
Javascript API8.01 Ratings00 Ratings
iFrames8.01 Ratings8.653 Ratings
Java API8.01 Ratings00 Ratings
Themeable User Interface (UI)7.01 Ratings00 Ratings
Customizable Platform (Open Source)7.01 Ratings00 Ratings
Best Alternatives
DomoZoho Analytics
Small Businesses
Yellowfin
Yellowfin
Score 8.8 out of 10
Yellowfin
Yellowfin
Score 8.8 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DomoZoho Analytics
Likelihood to Recommend
9.9
(75 ratings)
7.9
(139 ratings)
Likelihood to Renew
8.0
(2 ratings)
9.0
(9 ratings)
Usability
9.3
(36 ratings)
8.1
(83 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
9.2
(14 ratings)
5.3
(18 ratings)
Implementation Rating
9.1
(21 ratings)
5.5
(3 ratings)
Ease of integration
-
(0 ratings)
7.3
(1 ratings)
Product Scalability
-
(0 ratings)
7.7
(71 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(1 ratings)
Vendor pre-sale
7.5
(6 ratings)
8.2
(1 ratings)
User Testimonials
DomoZoho Analytics
Likelihood to Recommend
Domo
I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
Read full review
Zoho
Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.
Read full review
Pros
Domo
  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
Read full review
Zoho
  • Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
  • Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
  • Decision making regarding resource allocation.
Read full review
Cons
Domo
  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
Read full review
Zoho
  • I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
  • Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
  • The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.
Read full review
Likelihood to Renew
Domo
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
Read full review
Zoho
I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool
Read full review
Usability
Domo
The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
Read full review
Zoho
For an end user, Zoho Analytics is pretty easy to use and very easy to access the dashboard. Linking data from multiple sources is very convenient. Multiple people can work on preparing and publishing the dashboards simultaneously, which helps delegate tasks.
Read full review
Reliability and Availability
Domo
No answers on this topic
Zoho
ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
Read full review
Performance
Domo
No answers on this topic
Zoho
ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
Read full review
Support Rating
Domo
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
Read full review
Zoho
The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
Read full review
Implementation Rating
Domo
It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
Read full review
Zoho
If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
Read full review
Alternatives Considered
Domo
At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
Read full review
Zoho
Zoho Analytics has the best UI and user friendly to create reports and dashboard along with features like Zia Assistance that guide in creating reports and dashboard and also help in the forecasting of the data based on the past records.
Read full review
Scalability
Domo
No answers on this topic
Zoho
As far as I know, Zoho Analytics has been able to fulfill every need we've had for it. Our reports have gotten better and more detailed with pretty much every new issue of our magazine. It just keeps getting better, and we keep feeding it more data to digest and present to us.
Read full review
Return on Investment
Domo
  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
Read full review
Zoho
  • Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
  • Analytics provides a lot of visualization options that I need to serve my customers.
  • Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.
Read full review
ScreenShots

Domo Screenshots

Screenshot of Screenshot of

Zoho Analytics Screenshots

Screenshot of Zia Insights, which provides contextual intelligence with detailed diagnostics.Screenshot of where OpenAI's large language models (LLMs) are leveraged within Ask Zia to build complex queries, construct metrics and formulas, and discover public datasets.Screenshot of key metrics with KPI charts.Screenshot of streaming data, which is available for real-time insights. Users can process streams from Google Pub/Sub, Kafka, PubNub and APIs.Screenshot of reports accessed from iPad and Android tablets.Screenshot of custom machine learning models, available with a no-code assistant.