DoorDash vs. isolved vs. Sharebite

i like using doordash for work to be able to provide goods for my employees while not having to actually leave work to go pick them up. I have used it for things like ordering food for a group of employees or even when I have needed tools from a supported doordash store, they have delivered those items so I did not have to wait for them to get shipped out to my work

Incentivized

I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.

Incentivized

Sharebite has allowed us to create a flexible lunchtime option for many different types of employees. Our HQ office uses their group order product, which curates a series of restaurants that employees can order from, and Sharbeite handles delivery and setup. For our smaller satellite offices, we use Passport. This option allows us to still offer employees $15 per week for lunch, but they can order lunch from any establishment that serves food using a pre-loaded "debit card."

Incentivized

• delivering products and food when you are incapable or unable to drive
• quick delivery
• various types of deliveries are available on doordash

Incentivized

• The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
• The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
• I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.

• Flexibility.
• Group Orders.
• Passport
• Customer Service.

Incentivized

• a better tracking system so you know when the delivery is going to take place.
• a better way to let the drivers know when food is going to be done so they dont have to wait at the location for the order to be filled.
• more deals

Incentivized

• Reminders/Notes to staff through the app that they have to read to be able to move forward to clock in or out.
• More key words to search in the library/help desk.
• Check boxes to delete Reports from the Que, rather than having to delete each one individually would be a nice enhancement!

• Knowledge of their restaurants with group ordered.
• Fixing lunch issues in a more timely manner.

Incentivized

I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.

It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.

Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.

Incentivized

We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds

Incentivized

They are very responsive and they have support for the specific issues. Clients receive a dedicated Support Representative with a back up dedicated support team. They also receive an Account Manager who follows up quarterly to discuss the company and future needs. They do have a support ticket hub, but it still needs a little work to fine tune it.

All over the phone, but it was comprehensive.

Incentivized

We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

Uber Eats does not have the vast variety of deliveries that door dash has

Incentivized

isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without requiring additional work outside of the system. All of the systems we have previously considered or used were with limited on functionality or prohibitively expense and complex.

Incentivized

Sharebite offers more flexibility AND donates a meal to people in need for every meal purchased through its platform. The overall impact of that CSR component is a shining benefit of using this service compared to others.

Incentivized

Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.

We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.

Incentivized

All of iSvoled services are conducted very professionally

• employees are happier when food is given - positive ROI
• employees seem to be driven harder when food is given - positive ROI
• less inquiring for multiple quotes when things can be delivered same day - negative ROI

Incentivized

• When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
• Employees love having the ability to easily view and verify their timecards prior to payroll submission.

Incentivized

• Great ROI - Sharebite allows us to cover tip and delivery fees for employees.
• Variety of lunch options is great.
• Donating a meal for every meal ordered through their platform is a huge benefit.

Incentivized