isolved-Payroll
Updated January 05, 2024
isolved-Payroll
Score 10 out of 10
Vetted Review
Verified User
Software Version
iSolved (modern)
Modules Used
- Human Resources
- Benefits Enrollment
- Time and Attendance
Overall Satisfaction with isolved
Our organization uses isolved for all our payroll and timekeeping. We also use it for benefit enrollment and tracking. Having everything in one location, with one login has saved me a tremendous amount of time in my day to day tasks. The staff is super friendly and eager to help!
- Imports time right into payroll
- Tracks benefit elections and handles deductions
- Report writer could be easier to navigate
- Could have a more thorough employee profile
- Time keeping and time off tracking
- Applicant Tracking
- Benefit Administration
- Return on Investment with less time spent on tedious or menial tasks
isolved is much more user friendly than ADP and support staff is more eager to help.
Do you think isolved delivers good value for the price?
Yes
Are you happy with isolved's feature set?
Yes
Did isolved live up to sales and marketing promises?
Yes
Did implementation of isolved go as expected?
Yes
Would you buy isolved again?
Yes
isolved Feature Ratings
Using isolved
220 -
Director Of HR
Controller
Store Managers
Office Manager
Associates
1 - Company IT. Really hasn't had to do much to support, just makes sure that when the link address was updated that all the stores where updated to reflect the new address for login.
- Time Keeping and vacation tracking
- Payroll
- Benefit Tracking
- Applicant Tracking
- unknown
Evaluating isolved and Competitors
Yes - ADP- We had multiple issues with direct deposits and associates being paid incorrectly.
- Price
- Product Features
- Product Usability
We tried to focus not only on price, but accessibility and ease of use. Isolved is extremely user friendly, not only for administrative and HR staff but also all of our store level associates.
I would not change anything. We made an excellent decision
isolved Implementation
- Implemented in-house
- Benefit Tracking
- Time off Tracking
isolved Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No. We do not typically have an major issues as our payroll is pretty straight forward.
An associate was accidentally taxed as a 1099 employee in the 2nd quarter of the year, it was caught in the 3rd quarter and adjusted, which was incorrect. iSolved immediately caught my error and adjusted it to all reflect on the 2nd quarter and never made me feel inadequate or that I had done something wrong.(even though I did)
Using isolved
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | Requires technical support |
- On boarding
- Wage Increases
- Time Adjustments on Calendar view
Yes - The new system is so easy to use and with the URL code for associates to scan, I get very minimal questions.
Integrating isolved
Relationship with isolved
Pricing based on how many products we added and terms
No, they are so easy to work with.