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dotMailer vs. Intuit Mailchimp vs. Sales Engine International

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    dotMailer

    Score8 out of 10
    N/AN/A

    $150

    per month

    Intuit Mailchimp

    Score8.4 out of 10
    N/AMailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

    $0

    per month

    Sales Engine International

    Score9 out of 10
    N/ASales Engine International is a new company resulting from the merger of Manticore and Sales Engine in 2012. The product has email marketing and landing page functionality with strong template libraries. The product provides connectors to both Microsoft Dynamics CRM and Salesforce.com. Primary customers are SMBs.N/A
    Pricing
    dotMailerIntuit MailchimpSales Engine International
    Editions & Modules
    Growth
    $150.00
    per month
    Professional
    $500.00
    per month
    Free
    $0
    Essentials
    starts at $13
    per month
    Standard
    starts at $20
    per month
    Premium
    starts at $350
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    dotMailerIntuit MailchimpSales Engine International
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    dotMailerIntuit MailchimpSales Engine International
    Considered Multiple Products
    dotMailer
    Chose dotMailer
    DotMailer is built for eCommerce. Drip, ActiveCampaign, and Infusionsoft are not eCommerce platforms out of the box, though they can be tailored to that use case. DotMailer is especially geared toward retail businesses.
    Incentivized
    Intuit
    Chose Intuit Mailchimp
    Dot mailer was a trial whereas we were offered a good deal with Mailchimp.
    Incentivized
    Chose Intuit Mailchimp
    I recommend MailChimp because of its solid and growing market share. In some cases, small and medium-sized businesses may find the same solutions within Constant Contact, iContact, or MailChimp. It may be a simple matter of preferences that determine which email marketing …
    Incentivized
    Chose Intuit Mailchimp
    VerticalResponse was the other option evaluated. I chose Mailchimp because another division of our company was using it. Also, it was very easy to set up and launch campaigns, so for our initial test with using HTML campaigns, it was quick to set up.
    Sales Engine Media
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    251 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    244 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    255 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    215 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    247 Answers
    No answers on this topic
    Features
    dotMailerIntuit MailchimpSales Engine International
    Email & Online Marketing
    Comparison of Email & Online Marketing features of dotMailer and Intuit Mailchimp and Sales Engine International
    Feature
    dotMailer
    9.0
    1 Ratings
    11% above category average
    Intuit Mailchimp
    8.1
    585 Ratings
    5% above category average
    Sales Engine International
    2.3
    1 Ratings
    108% below category average
    WYSIWYG email editor9.01 Ratings8.1537 Ratings2.01 Ratings
    Dynamic content9.01 Ratings8.1519 Ratings00 Ratings
    Ability to test dynamic content9.01 Ratings8.2499 Ratings00 Ratings
    Mobile optimization9.01 Ratings7.9535 Ratings00 Ratings
    Email deliverability reporting9.01 Ratings8.8568 Ratings1.01 Ratings
    List management9.01 Ratings8.1564 Ratings2.01 Ratings
    Triggered drip sequences9.01 Ratings7.7385 Ratings00 Ratings
    Landing pages00 Ratings8.3404 Ratings4.01 Ratings
    A/B testing00 Ratings7.7434 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of dotMailer and Intuit Mailchimp and Sales Engine International
    Feature
    dotMailer
    -
    Ratings
    Intuit Mailchimp
    8.9
    75 Ratings
    13% above category average
    Sales Engine International
    2.3
    1 Ratings
    109% below category average
    Lead nurturing automation00 Ratings7.465 Ratings1.01 Ratings
    Lead scoring and grading00 Ratings10.01 Ratings2.01 Ratings
    Data quality management00 Ratings8.372 Ratings2.01 Ratings
    Automated sales alerts and tasks00 Ratings10.01 Ratings4.01 Ratings
    Campaign Management
    Comparison of Campaign Management features of dotMailer and Intuit Mailchimp and Sales Engine International
    Feature
    dotMailer
    -
    Ratings
    Intuit Mailchimp
    7.9
    126 Ratings
    7% above category average
    Sales Engine International
    1.0
    1 Ratings
    152% below category average
    Calendaring00 Ratings7.448 Ratings1.01 Ratings
    Event/webinar marketing00 Ratings8.4112 Ratings1.01 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of dotMailer and Intuit Mailchimp and Sales Engine International
    Feature
    dotMailer
    -
    Ratings
    Intuit Mailchimp
    8.2
    124 Ratings
    9% above category average
    Sales Engine International
    1.0
    1 Ratings
    153% below category average
    Social sharing and campaigns00 Ratings8.3116 Ratings1.01 Ratings
    Social profile integration00 Ratings8.1107 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of dotMailer and Intuit Mailchimp and Sales Engine International
    Feature
    dotMailer
    -
    Ratings
    Intuit Mailchimp
    8.3
    565 Ratings
    12% above category average
    Sales Engine International
    1.0
    1 Ratings
    152% below category average
    Dashboards00 Ratings8.6229 Ratings1.01 Ratings
    Standard reports00 Ratings8.6560 Ratings1.01 Ratings
    Custom reports00 Ratings7.9130 Ratings1.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of dotMailer and Intuit Mailchimp and Sales Engine International
    Feature
    dotMailer
    -
    Ratings
    Intuit Mailchimp
    7.9
    132 Ratings
    5% above category average
    Sales Engine International
    1.5
    1 Ratings
    134% below category average
    API00 Ratings7.9107 Ratings1.01 Ratings
    Role-based workflow & approvals00 Ratings8.470 Ratings3.01 Ratings
    Customizability00 Ratings5.62 Ratings1.01 Ratings
    Integration with Salesforce.com00 Ratings8.554 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings8.647 Ratings1.01 Ratings
    Integration with SugarCRM00 Ratings8.12 Ratings00 Ratings
    Third-party software integrations00 Ratings7.9109 Ratings00 Ratings
    Best Alternatives
    dotMailerIntuit MailchimpSales Engine International
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Bloomreach
    Score9.2 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Iterable
    Score8.2 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    dotMailerIntuit MailchimpSales Engine International
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.7
    (608 ratings)
    3.1
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (55 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (477 ratings)
    8.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.5
    (6 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.9
    (7 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (20 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (22 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.5
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    dotMailerIntuit MailchimpSales Engine International
    Likelihood to Recommend
    dotMailer
    Well suited for a company with a larger marketing budget as this is a costly program compared to the other ESPs. If your use case is not eCommerce, you would probably be better off with a standard ESP like Drip.
    Incentivized
    Read full review
    Intuit
    Mailchimp is fairly easy to onboard, even for those who would consider themselves less technologically inclined. It can be as simple as plug-and-play for simpler campaigns or scale up as needed. It also makes it easy to build, send out for internal review and feedback, and track all the needed changes.
    Incentivized
    Read full review
    Sales Engine Media
    We used the Manticore Marketing Automation solution for almost/just over 2 years, and initially, it was a great solution. Everything just seemed to work. When Manticore Technology, Inc. and Sales Engine International merged on May 31st of 2012, the overall product quality began to decline. As browsers and other programs (like our CRM environment) went through updates and new releases, Manticore just didn't keep up. Parts of the program became incompatible with certain browsers, forcing us to change where and how we logged into the back-end of the system. It was a silly workaround, but not the end of the world. When we learned that other client-facing portions didn't work with certain browsers, we brought it to their attention, and were told that we needed to find some way to work with it, and that the changes to the system were not possible. We ended up having to change our 200+ landing pages/forms, and could no longer have the State/Province field as a required field for registrations. That is just one example of our experience, and there have been others that are just as troublesome.
    Read full review
    Pros
    dotMailer
    • Easy Editor - no HTML required. It's very easy to drag and drop your elements, customizing the campaign according to your needs.
    • Reports- the reports are robust, showing you your open rates, browsers used, who clicked what, etc. It is easy to section out this information and deliver it to the appropriate stakeholders.
    • Templates - building your own template library makes creating and sending campaigns and quick and easy experience. In a global company like ours, it also enables consistency across the brand locations throughout the world.
    Read full review
    Intuit
    • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
    • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
    • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
    Incentivized
    Read full review
    Sales Engine Media
    • Awesome integration with CRM/SFDC.
    • Support is US-based, free with subscription, and very helpful.
    • Best workflow capability (drag and drop) I've seen in any comparable product.
    • Custom templates are available for purchase and are great for branding.
    • Easy to use landing pages.
    Read full review
    Cons
    dotMailer
    • Integration is overly complex.
    • Cannot progressively profile from anything other than an email address.
    • Too expensive.
    Incentivized
    Read full review
    Intuit
    • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
    • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
    • Customer support can be a bit lacking at times and their docs aren't always the best
    Read full review
    Sales Engine Media
    • List Building for Resends - I like to resend my email campaigns to non-openers and there is no easy way to pull this list within Manticore (If did not open this email is not an option). Typically I pull the report for the campaign, then re-import my list of non-openers to create a new list.
    Read full review
    Likelihood to Renew
    dotMailer
    Since this is used on a global scale and it is preferable to all of our brands, I cannot see us switching to a different provider. We have built years worth of contacts and templates within our current system, which saves our marketing team a lot of time when putting together future campaigns. All of them are mobile optimized which makes it even easier to work with
    Read full review
    Intuit
    We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
    Incentivized
    Read full review
    Sales Engine Media
    I've been incredibly pleased with Manticore/SEI and have selected them at several companies now. It's worked in a variety of different business environments, both big and small, and everyone on both the sales and marketing side have been extremely pleased with the results
    Read full review
    Usability
    dotMailer
    No answers on this topic
    Intuit
    It is easy, but some things you need to learn from their resources. Mailchimp is one of the most popular email marketing platforms because it combines email marketing, automation, audience management, and analytics into a single tool that's easy to use and scale. Simple solutions and drag-and-drop edits make it easy.
    Incentivized
    Read full review
    Sales Engine Media
    Some of the actions require you to be in a specific section before actions are available to you, like adding a list. You first have to navigate to that section for options to be available to you
    Read full review
    Reliability and Availability
    dotMailer
    No answers on this topic
    Intuit
    I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
    Incentivized
    Read full review
    Sales Engine Media
    Manticore hardly ever has "product down time" and almost never during a normal work day for our company
    Read full review
    Performance
    dotMailer
    No answers on this topic
    Intuit
    I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
    Incentivized
    Read full review
    Sales Engine Media
    Email campaigns are deployed instantly when you launch, unlike other Marketing Automation tools I've used in the past that queue emails in batches and can take hours to complete a send
    Read full review
    Support Rating
    dotMailer
    No answers on this topic
    Intuit
    Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
    Incentivized
    Read full review
    Sales Engine Media
    The Manticore team is very knowledgeable, I haven't had an issue where a ticket was left unanswered or unresolved
    Read full review
    Online Training
    dotMailer
    No answers on this topic
    Intuit
    No answers on this topic
    Sales Engine Media
    Training was done online, but was one-on-one, giving me a lot of time to ask very specific product questions. They also walk you through setting up a test campaign, email, and landing page
    Read full review
    Implementation Rating
    dotMailer
    No answers on this topic
    Intuit
    It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
    Incentivized
    Read full review
    Sales Engine Media
    It was the easiest integration and implementation that I've ever experienced. I've implemented other CRM integrated services before that provided the same services as Manticore that were extremely technical and expensive to integrate with Salesforce.com or Microsoft CRM Dynamics, or just plain couldn't integrate
    Read full review
    Alternatives Considered
    dotMailer
    DotMailer is built for eCommerce. Drip, ActiveCampaign, and Infusionsoft are not eCommerce platforms out of the box, though they can be tailored to that use case. DotMailer is especially geared toward retail businesses.
    Incentivized
    Read full review
    Intuit
    I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
    Incentivized
    Read full review
    Sales Engine Media
    We migrated to Marketo approximately 6 months
    ago, and were extremely happy with the change. Besides the higher sticker
    price and the "everything's a sales pitch" communications from
    Marketo, we can't find any fault.

    Sales
    Engine International - Manticore (commonly referred to as Manti-beast
    internally) created many problems for us. And while they did integrate
    with our Microsoft Dynamics environment, the software quickly ate through our
    purchased storage and forced us to constantly purchase more. That alone
    cost us many hundreds of dollars in Microsoft Dynamics CRM storage every year.
    And, when confronted about it, Manticore support flat out lied about how
    much storage their activities were taking up in our system. So, while it
    integrates, it's a very poor integration.
    Read full review
    Scalability
    dotMailer
    No answers on this topic
    Intuit
    Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
    Incentivized
    Read full review
    Sales Engine Media
    No answers on this topic
    Return on Investment
    dotMailer
    • Better customer service
    • Increased brand awareness
    • Increased brand engagement
    • Streamlined processes
    • Regular communication with customers
    • Increased audience/reach
    Read full review
    Intuit
    • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
    • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
    Incentivized
    Read full review
    Sales Engine Media
    • Errors in forms led to a decrease in registrations - found workaround to correct it, but was never informed of certain incompatibilities
    • Reports have been inaccurate and very inflexible, and have not allowed for reliable forecasting/planning
    Read full review
    ScreenShots

    Intuit Mailchimp Screenshots

    Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.