TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox DocSend

    Score8.3 out of 10
    N/ADropbox DocSend helps business professionals to securely share and control content. Dropbox DocSend's link-based system is used to set security preferences for each stakeholder, receive notifications each time someone views a file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual…

    $10

    per month per user

    Google Drive

    Score8.7 out of 10
    N/AGoogle Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.

    $6

    per month

    Pricing
    Dropbox DocSendGoogle Drive
    Editions & Modules
    Personal
    $10
    per month per user
    Standard
    $45
    per month per user
    Advanced
    $150
    per month
    Advanced Data Rooms
    $180
    per month
    Basic
    $6.00
    per month
    Business
    $12.00
    per month
    Enterprise
    Contact Vendor for Quote
    per month
    Offerings
    Pricing Offerings
    Dropbox DocSendGoogle Drive
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts are available for students, educators, and non profit organizations.
    More Pricing Information
    Community Pulse
    Dropbox DocSendGoogle Drive
    Considered Both Products
    Dropbox
    Chose Dropbox DocSend
    Google Drive doesn’t give you the analytics you need to make informed decisions on a client by client basis!
    Incentivized
    Chose Dropbox DocSend
    Everyone uses multiple services from many companies. It's key if a breach happens or a hack or downtime. So there is nothing to do about some Force Majeure Selecting Dropbox for files is like selecting Paypal for online payments, it has marketed its space but the fees are high.
    Incentivized
    Chose Dropbox DocSend
    DocSend offers more data points allowing me to understand my users and how they use the documents they have access to.
    Incentivized
    Chose Dropbox DocSend
    ClearSlide had a very similar offering but a bit less user intuitive. The focus was much more on the live presentation mode.
    Incentivized
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    11 Answers
    99%
    Would buy again
    120 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    12 Answers
    99%
    Delivers good value for the price
    114 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    97%
    Happy with the feature set
    117 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    95%
    Lived up to sales and marketing promises
    81 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    99%
    Implementation went as expected
    93 Answers
    Features
    Dropbox DocSendGoogle Drive
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox DocSend and Google Drive
    Feature
    Dropbox DocSend
    -
    Ratings
    Google Drive
    8.4
    221 Ratings
    0% above category average
    Versioning00 Ratings8.7195 Ratings
    Video files00 Ratings7.8190 Ratings
    Audio files00 Ratings8.3184 Ratings
    Document collaboration00 Ratings9.0218 Ratings
    Access control00 Ratings8.0216 Ratings
    File search00 Ratings8.1220 Ratings
    Device sync00 Ratings8.9205 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox DocSend and Google Drive
    Feature
    Dropbox DocSend
    -
    Ratings
    Google Drive
    8.6
    215 Ratings
    1% below category average
    User and role management00 Ratings9.0202 Ratings
    File organization00 Ratings8.0213 Ratings
    Device management00 Ratings8.799 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox DocSend and Google Drive
    Feature
    Dropbox DocSend
    -
    Ratings
    Google Drive
    8.9
    214 Ratings
    3% above category average
    Performance00 Ratings9.2212 Ratings
    Reliability00 Ratings9.1214 Ratings
    Storage Reports00 Ratings8.587 Ratings
    Best Alternatives
    Dropbox DocSendGoogle Drive
    Small Businesses
    WeTransfer
    Score8.5 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox DocSendGoogle Drive
    Likelihood to Recommend
    8.0
    (23 ratings)
    8.5
    (224 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (6 ratings)
    Usability
    10.0
    (1 ratings)
    8.8
    (54 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (7 ratings)
    Support Rating
    8.0
    (1 ratings)
    1.0
    (49 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Dropbox DocSendGoogle Drive
    Likelihood to Recommend
    Dropbox
    DocSend works really great if you want to send out a doc to a prospect and want to track when they open it and what content they view. The reporting on this works really well and I've been happy with this functionality. Where it falls short is when you're trying to use it for a live demo utilizing the join.me integration. There are a lot of issues when you try to switch your screen and it only works 2/3s the time. I'd prefer an all-in-one solution instead of this Frankenstein model.
    Incentivized
    Read full review
    Google
    It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
    Read full review
    Pros
    Dropbox
    • Additional information from users who have already downloaded the files or material.
    • Additional information if the download link(s) have been resent.
    • Password encryption if necessary.
    • Email verification for third-party download via email.
    • Add-ons with other platforms and applications, such as Outlook and Gmail.
    • Seal of documents by electronic signature
    Incentivized
    Read full review
    Google
    • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
    • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
    • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
    Incentivized
    Read full review
    Cons
    Dropbox
    • DocSend has a newer feature called Spaces, it lets you place multiple files into a single "deal room". Unfortunately for us, we need it to support nested file structures for larger content sets. Their support team says this is on the way.
    • I'd like to be able to change the icons for links add to Space, currently, they're a default icon.
    • Navigating the UI is just a bit laborious, it feels like it should be easier to get to link creation since that is what you're doing 90% of the time you go to the site.
    Incentivized
    Read full review
    Google
    • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
    • Could be more robust and flexible as far as assigning restrictions.
    • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    No answers on this topic
    Google
    It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
    Read full review
    Usability
    Dropbox
    The platform and UI are great. never faced any problems.
    Incentivized
    Read full review
    Google
    It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    No answers on this topic
    Google
    Always available
    Incentivized
    Read full review
    Performance
    Dropbox
    No answers on this topic
    Google
    The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
    Incentivized
    Read full review
    Support Rating
    Dropbox
    I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.
    Incentivized
    Read full review
    Google
    It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
    Read full review
    In-Person Training
    Dropbox
    No answers on this topic
    Google
    The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
    Incentivized
    Read full review
    Implementation Rating
    Dropbox
    No answers on this topic
    Google
    It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
    Read full review
    Alternatives Considered
    Dropbox
    DocSend is more convenient than DocuSign if you are already using Dropbox, otherwise a lot of these solutions come down to pricing and preference on user interface. For us, DocSend was great until our needs changed to needing a more sophisticated contract management tool. With further integrations and API accesses in the future, I think it will be easier to have all systems communicating and working together .
    Incentivized
    Read full review
    Google
    In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
    Read full review
    Scalability
    Dropbox
    No answers on this topic
    Google
    I have always been able to access
    Incentivized
    Read full review
    Return on Investment
    Dropbox
    • For about $100 you can optimize all
    • Of your pipelines that rely on decks or documents - worth it!
    • The time you’d spend having to send each link to individual clients without tracking is well worth the $100 on the product
    • We’ve been able to close our fundraising round and increase partnerships by utilizing DocSend - would recommend!
    Incentivized
    Read full review
    Google
    • It has given our operation remote capabilities
    • Easier to access and understand client's need through collaborative enviroment
    • availability to digital resources fast and easy
    • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
    • our operation became easier for new staff to get onboard: small learning curve to use it
    Read full review
    ScreenShots

    Dropbox DocSend Screenshots

    Screenshot of the granular permissions that give control of what content visitors can access.Screenshot of document analytics that provide insights on the links that have been forwarded to someone that hasn't been engaged with yet. Page-by-page analytics for each viewer of a document reveal any unique interests.Screenshot of the dashboard to manage sensitive documents securely and get real-time deal insights on deals from start to finish with advanced data rooms.

    Google Drive Screenshots

    Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives