Dropbox vs. Google Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Google Chat
Score 7.8 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Pricing
DropboxGoogle Chat
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
No answers on this topic
Offerings
Pricing Offerings
DropboxGoogle Chat
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxGoogle Chat
Features
DropboxGoogle Chat
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.9
1316 Ratings
5% below category average
Google Chat
8.7
26 Ratings
9% above category average
Versioning7.91091 Ratings8.817 Ratings
Video files7.61073 Ratings7.723 Ratings
Audio files7.9971 Ratings8.022 Ratings
Document collaboration7.21145 Ratings8.521 Ratings
Access control8.21215 Ratings9.318 Ratings
File search8.01261 Ratings00 Ratings
Device sync8.31213 Ratings9.624 Ratings
Advanced security features00 Ratings9.519 Ratings
Integrates with Google Drive00 Ratings8.115 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.1
1246 Ratings
6% below category average
Google Chat
-
Ratings
User and role management8.01111 Ratings00 Ratings
File organization8.21227 Ratings00 Ratings
Device management8.01092 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.1
1236 Ratings
6% below category average
Google Chat
-
Ratings
Performance8.11225 Ratings00 Ratings
Reliability8.51232 Ratings00 Ratings
Storage Reports7.6937 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Dropbox
-
Ratings
Google Chat
8.4
26 Ratings
9% above category average
Task Management00 Ratings8.014 Ratings
Gantt Charts00 Ratings8.39 Ratings
Scheduling00 Ratings8.716 Ratings
Workflow Automation00 Ratings7.512 Ratings
Mobile Access00 Ratings9.225 Ratings
Search00 Ratings9.123 Ratings
Visual planning tools00 Ratings7.513 Ratings
Communication
Comparison of Communication features of Product A and Product B
Dropbox
-
Ratings
Google Chat
8.9
26 Ratings
11% above category average
Chat00 Ratings9.826 Ratings
Notifications00 Ratings9.426 Ratings
Discussions00 Ratings8.724 Ratings
Surveys00 Ratings9.217 Ratings
Internal knowledgebase00 Ratings9.015 Ratings
Integrates with GoToMeeting00 Ratings8.07 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.215 Ratings
Integrates with Outlook00 Ratings9.06 Ratings
Best Alternatives
DropboxGoogle Chat
Small Businesses
SugarSync
SugarSync
Score 4.4 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.6 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxGoogle Chat
Likelihood to Recommend
8.4
(1341 ratings)
9.1
(26 ratings)
Likelihood to Renew
7.9
(41 ratings)
8.0
(2 ratings)
Usability
8.1
(496 ratings)
9.0
(9 ratings)
Availability
6.9
(3 ratings)
-
(0 ratings)
Performance
6.1
(8 ratings)
-
(0 ratings)
Support Rating
6.7
(38 ratings)
7.3
(3 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
7.6
(4 ratings)
-
(0 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
Product Scalability
6.7
(4 ratings)
-
(0 ratings)
User Testimonials
DropboxGoogle Chat
Likelihood to Recommend
Dropbox
It has been great for my real estate business as I have many files and need to keep them for a minimum of 5 years. I use it for business and personal files to stay organized. I don't care to use it for photo storage as I feel that it takes up too much space, and I prefer to keep them separate.
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Google
It is a easy and quick way to chat and send instant message using the Google account, even send files, emojis, create groups. I have used it to communicate even with external people with a personal gmail account and is great to stay in touch with all around. I recommend it for anyone who wants to stay communicated using a google account.
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Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
Google
  • When discussing about a specific project, I can quickly share google docs or sheets within the chat which helps my team to view the document in real time and they do not have to leave the conversation.
  • Scheduling a meeting with someone is very easy on Google Chat.
  • We have remote team members in different time zones and instead of waiting for emails we use Google Chat to quickly discuss anything.
Read full review
Cons
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
Google
  • Google Hangouts Chat has a room for improvement in customizing the themes background.The themes are outdated and hard to change if you don't know the right key to change it.
  • It could be more user friendly if there will be no hidden features. Formatting messages is very likely to use and fun.
  • With conversations going on about everything all the time, it's easy to get pulled into far too many discussions but sometimes its hard to mention names because it shows many result even the users are not included on the chat room.
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Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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Google
The updates, support, general reviews on Google Chat are great everywhere. The development of the features is ongoing and this adds a great value to Google as a big company in the market. Other applications are limiting communication while Google Chat is allowing communication to grow. It is very easy to use it and teach others how to use Google Chat.
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Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
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Google
As stated from the starting we found this application is well suited for a small audience and a group of people across the organization can be communicated easily with no additional hectic of doing any setup. When you have a Gmail account ready then you can easily access google chat and continue the communication. This tool is simple,secure and robust helping the global leading partner for their internal precise communication and handling the tasks in a great way
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Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Google
No answers on this topic
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
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Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Google
No answers on this topic
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Google
No answers on this topic
Alternatives Considered
Dropbox
For me, Dropbox is so much easier to use than Google Drive. I have both because I have a client who relies on me using Google, but each time I upload something, it gets lost in translation, and the document does not appear the same in Google. Frustrating. Love Dropbox!
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Google
Slack has a few more features than Google Chat. Slack, for a long time, had thread chats that grouped a thread of thoughts together, making the main chat group space a lot less cluttered. A while back, Google Chat implemented a similar thing in a different but similar way, making the group less crowded. They are catching up.
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Scalability
Dropbox
bc i think box.com is better and more affordable
Read full review
Google
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
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Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.