Dropbox vs. M‑Files

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.2 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
M‑Files
Score 9.0 out of 10
N/A
M-Files is a platform for knowledge work automation. M-Files helps knowledge workers to find information faster, work smarter, and achieve more. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence that enable customers to eliminate information chaos, improve process efficiency, and automate security and compliance. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies…N/A
Pricing
DropboxM‑Files
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
No answers on this topic
Offerings
Pricing Offerings
DropboxM‑Files
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxM‑Files
Considered Both Products
Dropbox

No answer on this topic

M‑Files
Chose M‑Files
M-Files can easily be setup and use workflow management, tags documents, and create destroy dates. OneDrive and Dropbox does not do those things, or at least not as easily as M-Files can.
Top Pros
Top Cons
Features
DropboxM‑Files
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.8
888 Ratings
8% below category average
M‑Files
-
Ratings
Versioning7.6715 Ratings00 Ratings
Video files8.0698 Ratings00 Ratings
Audio files8.2624 Ratings00 Ratings
Document collaboration7.6781 Ratings00 Ratings
Access control7.6829 Ratings00 Ratings
File search7.3856 Ratings00 Ratings
Device sync8.0815 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.7
849 Ratings
12% below category average
M‑Files
-
Ratings
User and role management7.6779 Ratings00 Ratings
File organization8.0838 Ratings00 Ratings
Device management7.5731 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
7.9
837 Ratings
7% below category average
M‑Files
-
Ratings
Performance7.9830 Ratings00 Ratings
Reliability8.2835 Ratings00 Ratings
Storage Reports7.8637 Ratings00 Ratings
Best Alternatives
DropboxM‑Files
Small Businesses
SugarSync
SugarSync
Score 7.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.8 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.8 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.8 out of 10
Kofax Capture
Kofax Capture
Score 4.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxM‑Files
Likelihood to Recommend
7.8
(912 ratings)
9.9
(68 ratings)
Likelihood to Renew
7.1
(31 ratings)
9.9
(15 ratings)
Usability
7.7
(65 ratings)
8.2
(12 ratings)
Availability
7.7
(3 ratings)
9.1
(3 ratings)
Performance
6.3
(8 ratings)
9.1
(2 ratings)
Support Rating
6.1
(34 ratings)
8.0
(11 ratings)
Online Training
8.2
(2 ratings)
9.1
(2 ratings)
Implementation Rating
8.1
(4 ratings)
8.2
(8 ratings)
Configurability
6.4
(1 ratings)
9.6
(2 ratings)
Product Scalability
7.2
(4 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(3 ratings)
User Testimonials
DropboxM‑Files
Likelihood to Recommend
Dropbox
It works very well for my particular role in book design, where I manage multiple projects simultaneously and need to link to hundreds of images nested within other folders. At times, though, it seems my computer folders will change which files are kept in the cloud vs. my desktop.
Read full review
M‑Files
M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
Read full review
Pros
Dropbox
  • Shared data among all peoples who have access to certain folders.
  • Data stored online so it frees lots of space from the personal computer.
  • Updates really fast.
  • You can access all the information on a file on your computer and on the Dropbox online platform.
Read full review
M‑Files
  • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
  • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
  • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
Read full review
Cons
Dropbox
  • One issue is when the preview of the video will sometimes play at the same time when watching it in full screen, where the two videos overlap each other.
  • Faster import time when inserting multiple files
  • It will be easier and faster to have a section to delete files under the folder tab
Read full review
M‑Files
  • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
  • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
  • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
M‑Files
M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
Read full review
Usability
Dropbox
[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
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M‑Files
It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
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Reliability and Availability
Dropbox
No answers on this topic
M‑Files
always there.
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
M‑Files
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
Read full review
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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M‑Files
Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
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In-Person Training
Dropbox
No answers on this topic
M‑Files
We had online conference call training with a recording to use later as needed
Read full review
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
M‑Files
They answer all questions and record your training for later use.
Read full review
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
M‑Files
The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
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Alternatives Considered
Dropbox
Google Drive has similar features, but the security functions of Dropbox allows our institution to save our sensitive and regulated data in a more protected way on Dropbox. This gives administrators, decision makers and policy makers additional piece, especially during a time and living in a world where data breaches are much more frequent and common.
Read full review
M‑Files
The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
Read full review
Scalability
Dropbox
bc i think box.com is better and more affordable
Read full review
M‑Files
do so much more than we need but has all the stuff we do need.
Read full review
Return on Investment
Dropbox
  • Negatively impacted my ROI as it's rather expensive.
  • Many of my freelancers were having issues accessing Dropbox because they already had other clients with Dropbox, so I requested Google Drive instead.
  • Wish the collaboration was easier.
  • A lot of times, people on my team can't access photos.
Read full review
M‑Files
  • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
  • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

M‑Files Screenshots

Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items