Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.0 out of 10
N/A
Dropbox is a service for file syncing and sharing, or for cloud storage.
$11.99
per month
M‑Files
Score 9.2 out of 10
N/A
M-Files is a provider of in information management. The M-Files metadata-driven document management platform enables knowledge workers to find the right information in any context, automate business processes, and enforce information control. This helps businesses deliver better customer experiences and higher-quality work with lower risk. The vendor's value proposition: EASE OF USE: M-Files increases productivity and improves work quality by making…N/A
Pricing
DropboxM‑Files
Editions & Modules
Plus
$11.99
per month
Family
$19.99
per month
Basic
Free
No answers on this topic
Offerings
Pricing Offerings
DropboxM‑Files
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxM‑Files
Considered Both Products
Dropbox

No answer on this topic

M‑Files
Chose M‑Files
M-Files can easily be setup and use workflow management, tags documents, and create destroy dates. OneDrive and Dropbox does not do those things, or at least not as easily as M-Files can.
Top Pros
Top Cons
Features
DropboxM‑Files
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.1
113 Ratings
14% below category average
M‑Files
-
Ratings
Versioning6.997 Ratings00 Ratings
Video files6.9105 Ratings00 Ratings
Audio files7.2101 Ratings00 Ratings
Document collaboration7.5104 Ratings00 Ratings
Access control7.1111 Ratings00 Ratings
File search7.2112 Ratings00 Ratings
Device sync6.8108 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.2
109 Ratings
17% below category average
M‑Files
-
Ratings
User and role management6.9101 Ratings00 Ratings
File organization7.7108 Ratings00 Ratings
Device management7.194 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
7.3
113 Ratings
14% below category average
M‑Files
-
Ratings
Performance7.5113 Ratings00 Ratings
Reliability7.7113 Ratings00 Ratings
Storage Reports6.687 Ratings00 Ratings
Best Alternatives
DropboxM‑Files
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
PowerDMS
PowerDMS
Score 9.5 out of 10
Medium-sized Companies
IBM Cloud Block Storage
IBM Cloud Block Storage
Score 9.2 out of 10
MSB Docs
MSB Docs
Score 9.9 out of 10
Enterprises
IBM Cloud Block Storage
IBM Cloud Block Storage
Score 9.2 out of 10
OpenText Content Suite Platform
OpenText Content Suite Platform
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DropboxM‑Files
Likelihood to Recommend
7.2
(132 ratings)
9.1
(68 ratings)
Likelihood to Renew
4.5
(21 ratings)
9.6
(15 ratings)
Usability
8.6
(23 ratings)
7.7
(12 ratings)
Availability
9.0
(2 ratings)
9.1
(6 ratings)
Performance
8.8
(10 ratings)
9.1
(4 ratings)
Support Rating
7.3
(60 ratings)
7.8
(16 ratings)
Online Training
9.0
(1 ratings)
9.1
(2 ratings)
Implementation Rating
10.0
(4 ratings)
9.0
(12 ratings)
Configurability
-
(0 ratings)
9.6
(2 ratings)
Product Scalability
8.0
(1 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(3 ratings)
User Testimonials
DropboxM‑Files
Likelihood to Recommend
Dropbox
Well-Suited Scenarios: Large Design Files: Dropbox is well-suited for architects who work with large design files, such as blueprints, CAD files, and 3D models. Dropbox's large file sharing capabilities make it easy to share these files with team members and clients, while its version control features allow architects to track changes over time. Limited Customization: Dropbox may be less appropriate for me who require a high level of customization in my workflow or project management.
Read full review
M‑Files
M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
Read full review
Pros
Dropbox
  • We are transferring large files and multiple files with various internal and external parties due to the ease of sharing files and folders.
  • Smart sync, so you don't have to worry about device space and search large file batches quickly.
  • Synchronizing a data file across organizations without the user having to do anything other than work is a significant benefit of cloud computing.
  • Allowing only the people who need it to have access is a huge perk and works well with other enterprise software.
Read full review
M‑Files
  • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
  • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
  • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
Read full review
Cons
Dropbox
  • At one point 2 gigs [were] deemed enough for the "Free" version of Dropbox and its competition. However as even the most simple picture from a phone gets larger, 2 gigs might no longer be enough. Might want to increase the free size to adjust for file size inflation.
  • Dropbox's app is very presumptive of updating itself every time you log on to a system that it's installed on. I know that's a feature you can turn off, but the assumption to turn that feature on by default is annoying.
  • Dropbox could use a phone app function that would initiate a download to a designated computer hard drive. It would eliminate having to see the file on your phone, go to your computer, turn it on and then download the file.
Read full review
M‑Files
  • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
  • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
  • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
M‑Files
M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
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Usability
Dropbox
Dropbox is dead simple to us since right out of the box, it creates a folder on your PC and anything added to it gets synced to the cloud and any other device signed into that account. You can then dive deeper into permissions, version history, etc. Overall though, the minimalist approach is welcome since not everyone we work with is highly technical and that itself saves us time and money. Many of our colleagues already use Dropbox for their personal cloud so no training is required when using it at work other than going over our own company guidelines and best practices.
Read full review
M‑Files
It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
Read full review
Reliability and Availability
Dropbox
No answers on this topic
M‑Files
always there.
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
M‑Files
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
Read full review
Support Rating
Dropbox
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
Read full review
M‑Files
Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
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In-Person Training
Dropbox
No answers on this topic
M‑Files
We had online conference call training with a recording to use later as needed
Read full review
Online Training
Dropbox
No answers on this topic
M‑Files
They answer all questions and record your training for later use.
Read full review
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
M‑Files
The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
Read full review
Alternatives Considered
Dropbox
Compared to Google Cloud Storage, the Dropbox app has proven to be more stable and dependable. In the meantime, Google has improved and is a great alternative. But now that we've decided to stick with Dropbox, we'll keep using it. In terms of ease of use, Dropbox appears to be the better option. It has all of the features that we require and more. It's easier to use for simple tasks, making it more convenient.
Read full review
M‑Files
The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
Read full review
Scalability
Dropbox
I can add and add a tin files large files and Dropbox is still working great!
Read full review
M‑Files
do so much more than we need but has all the stuff we do need.
Read full review
Return on Investment
Dropbox
  • Dropbox has a very generous free option. Once surpassed, the cost is relatively inexpensive, which makes it a low cost option for file sharing.
  • It allows us to easily share files with clients without needing to pay for other services that are email based.
  • It's wide usage and wide acceptance in the business world makes it easy to work with other individuals and companies, speeding up collaboration.
Read full review
M‑Files
  • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
  • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
Read full review
ScreenShots

M‑Files Screenshots

Screenshot of M-Files and the Intelligent Metadata Layer delivers a simple, unified experience for intelligently finding, accessing and managing information residing within any system, without disturbing existing processes and the users that depend on them.Screenshot of With M-Files mobile apps, you can access M-Files repositories from iPhone, iPad, Android and Windows devices. Install the apps on your mobile device from the Apple App Store, Google Play and Windows Store.Screenshot of M-Files seamlessly integrates with Microsoft Office 365, including Outlook, Word, Excel, PowerPoint, SharePoint, and Teams.