Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
SugarSync
Score 4.2 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.50
per month
Workzone
Score 8.6 out of 10
N/A
Workzone is a web-based tool for project management and collaboration from Workzone in Norristown, PA, that contains a full array of the features needed for project management. It's hub is the project dashboard, which provides a platform for team communication and tracking tasks over time as they progress towards completion. An automated to-do list can be sent to each user. Alerts flag issues nearing a critical moment or events of which team members need be aware. Templates classify projects and…
$24
Per Month Per User
Pricing
DropboxSugarSyncWorkzone
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Team
$24.00
Per Month Per User
Professional
$34.00
Per Month Per User
Enterprise
$43.00
Per Month Per User
Offerings
Pricing Offerings
DropboxSugarSyncWorkzone
Free Trial
NoYesYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DropboxSugarSyncWorkzone
Considered Multiple Products
Dropbox
Chose Dropbox
SugarSync dropped compatibility for my OS without notice and no alternative to access/update my file updates. When I complained, I wasn't satisfied with their response so I changed services. I have been much happier with Dropbox as the overall compatibility, ease of use, and …
Chose Dropbox
Box sync did not always work well
SugarSync Very limited in its self imposed file structure
Chose Dropbox
When we changed to Dropbox it just had more options, easier accessibility, and just worked
Chose Dropbox
Dropbox may be the most expensive against other cloud sharing products, but you get what you pay for. There are free versions of Dropbox, however there are also plenty of other free programs similar that aren't as effective. Dropbox is more secure, simple, reliable, and …
Chose Dropbox
We chose Dropbox because of its ease of use and organization capabilities. The user interface is such that it takes little to no time to train employees on how to use it. We considered Google Drives, and still use it when the project involves simultaneous collaboration, but the …
SugarSync
Chose SugarSync
SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my …
Chose SugarSync
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy …
Chose SugarSync
SugarSync has the capability of synchronizing various directories, while some of their most popular competitors don't. However, this differentiator is not sufficient to retain the customers in a market of hyper-competition, as they are not adjusting to decreasing pricing market …
Chose SugarSync
No particular reason. Price and functionality.
Workzone

No answer on this topic

Features
DropboxSugarSyncWorkzone
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.0
1336 Ratings
4% below category average
SugarSync
9.4
8 Ratings
12% above category average
Workzone
-
Ratings
Versioning8.11110 Ratings8.06 Ratings00 Ratings
Video files7.91092 Ratings9.05 Ratings00 Ratings
Audio files8.2988 Ratings10.05 Ratings00 Ratings
Document collaboration7.81162 Ratings10.07 Ratings00 Ratings
Access control8.41234 Ratings10.08 Ratings00 Ratings
File search7.61280 Ratings9.08 Ratings00 Ratings
Device sync8.31230 Ratings10.08 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.5
1265 Ratings
1% below category average
SugarSync
9.7
8 Ratings
12% above category average
Workzone
-
Ratings
User and role management8.41130 Ratings10.07 Ratings00 Ratings
File organization8.41246 Ratings9.08 Ratings00 Ratings
Device management8.61110 Ratings10.08 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.3
1255 Ratings
4% below category average
SugarSync
10.0
8 Ratings
15% above category average
Workzone
-
Ratings
Performance7.91244 Ratings10.08 Ratings00 Ratings
Reliability8.91251 Ratings10.08 Ratings00 Ratings
Storage Reports8.2954 Ratings10.06 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Dropbox
-
Ratings
SugarSync
-
Ratings
Workzone
8.6
9 Ratings
10% above category average
Task Management00 Ratings00 Ratings10.08 Ratings
Resource Management00 Ratings00 Ratings9.08 Ratings
Gantt Charts00 Ratings00 Ratings8.85 Ratings
Scheduling00 Ratings00 Ratings9.08 Ratings
Workflow Automation00 Ratings00 Ratings9.68 Ratings
Team Collaboration00 Ratings00 Ratings10.08 Ratings
Support for Agile Methodology00 Ratings00 Ratings8.01 Ratings
Support for Waterfall Methodology00 Ratings00 Ratings8.43 Ratings
Document Management00 Ratings00 Ratings9.07 Ratings
Email integration00 Ratings00 Ratings1.43 Ratings
Mobile Access00 Ratings00 Ratings9.65 Ratings
Timesheet Tracking00 Ratings00 Ratings9.05 Ratings
Change request and Case Management00 Ratings00 Ratings10.02 Ratings
Budget and Expense Management00 Ratings00 Ratings8.44 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Dropbox
-
Ratings
SugarSync
-
Ratings
Workzone
6.0
1 Ratings
25% below category average
Project & financial reporting00 Ratings00 Ratings6.01 Ratings
Best Alternatives
DropboxSugarSyncWorkzone
Small Businesses
SugarSync
SugarSync
Score 4.2 out of 10
IDrive Online Backup and Object Storage e2
IDrive Online Backup and Object Storage e2
Score 9.2 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
InEight
InEight
Score 8.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
InEight
InEight
Score 8.4 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DropboxSugarSyncWorkzone
Likelihood to Recommend
8.5
(1348 ratings)
10.0
(10 ratings)
9.0
(16 ratings)
Likelihood to Renew
8.1
(41 ratings)
9.0
(3 ratings)
1.4
(8 ratings)
Usability
8.1
(496 ratings)
-
(0 ratings)
10.0
(4 ratings)
Availability
6.8
(3 ratings)
-
(0 ratings)
9.0
(1 ratings)
Performance
6.0
(8 ratings)
-
(0 ratings)
10.0
(1 ratings)
Support Rating
6.6
(38 ratings)
10.0
(1 ratings)
10.0
(2 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
7.5
(4 ratings)
-
(0 ratings)
9.0
(1 ratings)
Configurability
6.4
(1 ratings)
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
6.6
(4 ratings)
-
(0 ratings)
5.2
(2 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
DropboxSugarSyncWorkzone
Likelihood to Recommend
Dropbox
Let me describe a scenario that happened recently in our organization's marketing team storing thousands of images videos and pdfs and Dropbox is done a great perfomer in this situation by the product features which is very helpful for the team, such as smart sync reduces disc usage, preview support for many media formats & Integrate with Adobe Creative Cloud.
Read full review
Ziff Davis Inc
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
Read full review
Workzone
Workzone eliminates confusion and ensures that the team uses the latest version of files by organizing these files and adding version numbers as files are being revised. The team can share these files with other team members or with clients and even set file permissions to ensure individuals get access to those files that are only appropriate to them and avoid confidential information getting into the wrong hands. The system notifies the users of the progress of their tasks, comments or calendar events through alerts.
Read full review
Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
Ziff Davis Inc
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
Read full review
Workzone
  • WorkZone is good at basic project management like scheduling and time management.
  • The software can be set to send you a daily email with the list of the tasks that you need to get done for that day.
  • Workzone allows the admin for the account to pick and choose which clients/projects can be seen by each person with an account, which allows each user to focus on the projects that they are involved in without being distracted by other things.
Read full review
Cons
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
Ziff Davis Inc
  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
Read full review
Workzone
  • One of the reasons we left WorkZone was due to how videos/roughs were presented. While WorkZone does allow for a customizable and professional, clean looking interface; it did not offer everything we needed when it came to cross platform integration.
  • WorkZone was also a little more pricy compared to a few competitors. WorkZone is worth the price and we loved using it, but a competitor offered an added feature that WorkZone does not offer that tipped the scales.
  • There is no 'library'. As an AD Agency, we have worked on a lot of different spots for a lot of different clients. WorkZone did not offer a comprehensive library for us to upload content and use for presentations purposes. If WorkZone does add this feature later on down the road, it would be a great improvement and we would give serious thought about switching back.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Ziff Davis Inc
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
Read full review
Workzone
Because of time constraints, our team hasn't been able to fully implement and change our existing processes. If we can get our templates set up and maybe some better export options figured out, I think it'll be a no-brainer to renew, but until then it maybe be difficult to financially justify something we're only partially using.
Read full review
Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
Ziff Davis Inc
No answers on this topic
Workzone
WorkZone was very easy to learn, especially for the members of our team who were not as technology-savvy. WorkZone offered unlimited training as well, making it easy to transition new team members to the program, as we were a startup organization consistently adding new team members.
Read full review
Reliability and Availability
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
Read full review
Ziff Davis Inc
No answers on this topic
Workzone
Throughout the use of the WorkZone software, we never had a issue with it being unavailable. This is important, considering we wanted to access our projects and see our progress at any moment. WorkZone was always available and made constant supervision of tasks and goals easy; no excuses for not checking in on the status of a project.
Read full review
Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Ziff Davis Inc
No answers on this topic
Workzone
I have zero complaints about the performance of WorkZone; for our organization's needs, it was a perfect tool for keeping track of various responsibilities and tasks. We never experienced a lag or down-time when using the software, and the simple interface made things exactly that from our end...simple. WorkZone is a fantastic tool for work management that never fails to perform, in my experience.
Read full review
Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
Read full review
Ziff Davis Inc
Customer service is amazing, they are always fast to respond and very helpful.
Read full review
Workzone
The team at WorkZone is incredibly helpful and very willing to lend support when they can. Our team was constantly growing, and our new team members needed training every time someone cam on board. The WorkZone support staff was more than willing to ensure our new team members were completely comfortable using the software and set up for success.
Read full review
In-Person Training
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
Read full review
Ziff Davis Inc
No answers on this topic
Workzone
No answers on this topic
Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review
Ziff Davis Inc
No answers on this topic
Workzone
The WorkZone trainers are wonderful! They offered us unlimited over-the-phone and online support, and the trainings were always informative. The WorkZone support team was willing to answer multiple questions and review sections of the training if need be. They were always accommodating, and trainings were scheduled very quickly for when our team needed them!
Read full review
Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Ziff Davis Inc
No answers on this topic
Workzone
Implementation of WorkZone was very easy. We simply log into a portal online and begin to set up our projects. Access codes were sent very quickly to our team, so there was practically no delay once we signed the contract for our subscription. Training was scheduled quickly and was very helpful, especially as new team members joined our organization.
Read full review
Alternatives Considered
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Read full review
Ziff Davis Inc
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
Read full review
Workzone
I selected WorkZone based on several criteria: 1. It is web based 2. It has more robust reporting capabilities 3. the price was right 4. It was easy to use and easy to train people 5. Timelines are easy to update.
Read full review
Contract Terms and Pricing Model
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
Read full review
Ziff Davis Inc
No answers on this topic
Workzone
No answers on this topic
Scalability
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
Read full review
Ziff Davis Inc
No answers on this topic
Workzone
We are a small organization, so the need to expand our use of WorkZone was limited. I only rate it below a 10 simply because I do not have much experience with the scaleability of the product. From the previews and training sessions, it does seem that the software can easily be adjusted to accommodate a growing workload; something we may use in future, just not at this point in our organization's development.
Read full review
Professional Services
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
Read full review
Ziff Davis Inc
No answers on this topic
Workzone
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
Read full review
Ziff Davis Inc
  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
Read full review
Workzone
  • It has positively affected our workflow - keeping projects moving without requiring constant back and forth of emails and other communications.
  • It has helped our team to avoid missing crucial steps in project and client management.
  • We are definitely more efficient when WorkZone is being used and updated properly!
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

Workzone Screenshots

Screenshot of Project DashboardScreenshot of Document ManagementScreenshot of Collaboration