Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dubsado
Score 8.4 out of 10
N/A
Dubsado, from the company of the same name Burbank, is a small business technology management solution, providing contact and contract management, invoicing, and calendaring, in an all-in-one solution.
$35
Per Month [3 Users]
Pipedrive
Score 8.0 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$14.90
per month
Pricing
DubsadoPipedrive
Editions & Modules
Monthly Plan
$35.00
Per Month [3 Users]
Yearly Plan
$350.00
Per Year [3 Users]
Essential
$14.90
per month
Advanced
$27.90
per month
Professional
$49.90
per month
Power
$64.90
per month
Enterprise
$99
per month
Offerings
Pricing Offerings
DubsadoPipedrive
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per month
More Pricing Information
Features
DubsadoPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Dubsado
9.0
9 Ratings
16% above category average
Pipedrive
6.3
59 Ratings
20% below category average
Customer data management / contact management8.88 Ratings6.515 Ratings
Workflow management9.49 Ratings7.812 Ratings
Opportunity management8.95 Ratings8.957 Ratings
Integration with email client (e.g., Outlook or Gmail)9.17 Ratings7.355 Ratings
Contract management9.69 Ratings3.09 Ratings
Quote & order management8.87 Ratings5.17 Ratings
Interaction tracking9.17 Ratings7.113 Ratings
Channel / partner relationship management8.03 Ratings4.39 Ratings
Territory management00 Ratings6.68 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Dubsado
8.2
3 Ratings
9% above category average
Pipedrive
2.9
7 Ratings
88% below category average
Case management7.23 Ratings4.76 Ratings
Call center management10.01 Ratings1.15 Ratings
Help desk management7.32 Ratings3.16 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Dubsado
8.1
6 Ratings
7% above category average
Pipedrive
8.5
40 Ratings
12% above category average
Lead management8.16 Ratings8.340 Ratings
Email marketing00 Ratings8.74 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Dubsado
7.6
9 Ratings
0% above category average
Pipedrive
7.1
58 Ratings
7% below category average
Task management6.78 Ratings8.955 Ratings
Billing and invoicing management8.49 Ratings4.15 Ratings
Reporting7.77 Ratings8.254 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Dubsado
8.3
6 Ratings
9% above category average
Pipedrive
5.1
60 Ratings
39% below category average
Forecasting8.93 Ratings5.111 Ratings
Pipeline visualization8.46 Ratings8.660 Ratings
Customizable reports7.66 Ratings1.78 Ratings
Customization
Comparison of Customization features of Product A and Product B
Dubsado
8.8
9 Ratings
15% above category average
Pipedrive
6.1
56 Ratings
22% below category average
Custom fields8.39 Ratings7.256 Ratings
Custom objects8.46 Ratings7.746 Ratings
Scripting environment9.92 Ratings1.04 Ratings
API for custom integration8.55 Ratings8.539 Ratings
Security
Comparison of Security features of Product A and Product B
Dubsado
7.9
6 Ratings
5% below category average
Pipedrive
7.3
54 Ratings
13% below category average
Single sign-on capability7.83 Ratings6.112 Ratings
Role-based user permissions8.05 Ratings8.552 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Dubsado
6.9
2 Ratings
5% below category average
Pipedrive
1.1
5 Ratings
147% below category average
Social data6.92 Ratings1.15 Ratings
Social engagement6.92 Ratings1.15 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Dubsado
4.7
3 Ratings
41% below category average
Pipedrive
3.6
7 Ratings
66% below category average
Marketing automation5.53 Ratings3.67 Ratings
Compensation management4.02 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
Dubsado
6.9
2 Ratings
8% below category average
Pipedrive
8.2
53 Ratings
9% above category average
Mobile access6.92 Ratings8.253 Ratings
Best Alternatives
DubsadoPipedrive
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DubsadoPipedrive
Likelihood to Recommend
9.4
(9 ratings)
8.9
(63 ratings)
Likelihood to Renew
8.0
(1 ratings)
8.0
(3 ratings)
Usability
8.9
(5 ratings)
8.9
(16 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
9.2
(5 ratings)
8.4
(15 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
DubsadoPipedrive
Likelihood to Recommend
Dubsado
If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished. This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
Read full review
Pipedrive Inc.
Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
Read full review
Pros
Dubsado
  • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
  • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
  • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
Dubsado
  • the task list feature is very basic
  • the UI is a little clunky
  • more integrations with other software such as Clickup
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
Dubsado
There are some similar programs out there that are offering ambassador accounts.
Read full review
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
Dubsado
There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
Read full review
Pipedrive Inc.
There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
Read full review
Support Rating
Dubsado
The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
Read full review
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Implementation Rating
Dubsado
No answers on this topic
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
Dubsado
Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code. HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Return on Investment
Dubsado
  • Clients are excited to hire me because my onboarding process is so professional
  • Easy of use makes collecting payment from clients easy
  • Streamlined process allows me to charge more for my services
Read full review
Pipedrive Inc.
  • Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive.
  • I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is.
  • Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so.
Read full review
ScreenShots

Pipedrive Screenshots

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