TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dubsado

    Score8.4 out of 10
    N/ADubsado, from the company of the same name Burbank, is a small business technology management solution, providing contact and contract management, invoicing, and calendaring, in an all-in-one solution.

    $35

    Per Month [3 Users]

    Pipedrive

    Score8.7 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    DubsadoPipedrive
    Editions & Modules
    Monthly Plan
    $35.00
    Per Month [3 Users]
    Yearly Plan
    $350.00
    Per Year [3 Users]
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    DubsadoPipedrive
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per monthMonthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    DubsadoPipedrive
    Considered Both Products
    Dubsado
    No answer on this topic
    Pipedrive Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    96%
    Would buy again
    22 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    89%
    Implementation went as expected
    16 Answers
    Features
    DubsadoPipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of Dubsado and Pipedrive
    Feature
    Dubsado
    9.0
    9 Ratings
    14% above category average
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Customer data management / contact management8.88 Ratings8.724 Ratings
    Workflow management9.49 Ratings7.821 Ratings
    Opportunity management8.95 Ratings8.365 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.17 Ratings8.864 Ratings
    Contract management9.69 Ratings8.317 Ratings
    Quote & order management8.87 Ratings7.314 Ratings
    Interaction tracking9.17 Ratings8.521 Ratings
    Channel / partner relationship management8.03 Ratings7.116 Ratings
    Territory management00 Ratings6.514 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Dubsado and Pipedrive
    Feature
    Dubsado
    8.2
    3 Ratings
    6% above category average
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Case management7.23 Ratings4.76 Ratings
    Call center management10.01 Ratings1.15 Ratings
    Help desk management7.32 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Dubsado and Pipedrive
    Feature
    Dubsado
    8.1
    6 Ratings
    5% above category average
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Lead management8.16 Ratings7.549 Ratings
    Email marketing00 Ratings7.613 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Dubsado and Pipedrive
    Feature
    Dubsado
    7.6
    9 Ratings
    1% below category average
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Task management6.78 Ratings7.964 Ratings
    Billing and invoicing management8.49 Ratings4.15 Ratings
    Reporting7.77 Ratings8.263 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Dubsado and Pipedrive
    Feature
    Dubsado
    8.3
    6 Ratings
    8% above category average
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Forecasting8.93 Ratings7.719 Ratings
    Pipeline visualization8.46 Ratings8.268 Ratings
    Customizable reports7.66 Ratings7.516 Ratings
    Customization
    Comparison of Customization features of Dubsado and Pipedrive
    Feature
    Dubsado
    8.8
    9 Ratings
    14% above category average
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Custom fields8.39 Ratings8.664 Ratings
    Custom objects8.46 Ratings8.554 Ratings
    Scripting environment9.92 Ratings1.04 Ratings
    API for custom integration8.55 Ratings7.646 Ratings
    Security
    Comparison of Security features of Dubsado and Pipedrive
    Feature
    Dubsado
    7.9
    6 Ratings
    6% below category average
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Single sign-on capability7.83 Ratings6.112 Ratings
    Role-based user permissions8.05 Ratings7.360 Ratings
    Social CRM
    Comparison of Social CRM features of Dubsado and Pipedrive
    Feature
    Dubsado
    6.9
    2 Ratings
    8% below category average
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Social data6.92 Ratings1.15 Ratings
    Social engagement6.92 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Dubsado and Pipedrive
    Feature
    Dubsado
    4.7
    3 Ratings
    46% below category average
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Marketing automation5.53 Ratings3.67 Ratings
    Compensation management4.02 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Dubsado and Pipedrive
    Feature
    Dubsado
    6.9
    2 Ratings
    10% below category average
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Mobile access6.92 Ratings8.261 Ratings
    Best Alternatives
    DubsadoPipedrive
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DubsadoPipedrive
    Likelihood to Recommend
    9.4
    (9 ratings)
    8.0
    (72 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    8.0
    (3 ratings)
    Usability
    8.9
    (5 ratings)
    9.0
    (25 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.2
    (5 ratings)
    8.5
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    DubsadoPipedrive
    Likelihood to Recommend
    Dubsado
    If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished. This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    Dubsado
    • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
    • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
    • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    Dubsado
    • the task list feature is very basic
    • the UI is a little clunky
    • more integrations with other software such as Clickup
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    Dubsado
    There are some similar programs out there that are offering ambassador accounts.
    Incentivized
    Read full review
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    Dubsado
    There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Support Rating
    Dubsado
    The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
    Incentivized
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Implementation Rating
    Dubsado
    No answers on this topic
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    Dubsado
    Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code. HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Return on Investment
    Dubsado
    • Clients are excited to hire me because my onboarding process is so professional
    • Easy of use makes collecting payment from clients easy
    • Streamlined process allows me to charge more for my services
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot