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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dubsado

    Score8.4 out of 10
    N/ADubsado, from the company of the same name Burbank, is a small business technology management solution, providing contact and contract management, invoicing, and calendaring, in an all-in-one solution.

    $35

    Per Month [3 Users]

    Vtiger

    Score9 out of 10
    N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    DubsadoVtiger
    Editions & Modules
    Monthly Plan
    $35.00
    Per Month [3 Users]
    Yearly Plan
    $350.00
    Per Year [3 Users]
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    DubsadoVtiger
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$10 / user / month
    Additional DetailsFor Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per monthDiscounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Community Pulse
    DubsadoVtiger
    Considered Both Products
    Dubsado
    No answer on this topic
    Vtiger
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    DubsadoVtiger
    Sales Force Automation
    Comparison of Sales Force Automation features of Dubsado and Vtiger
    Feature
    Dubsado
    9.0
    9 Ratings
    14% above category average
    Vtiger
    9.3
    9 Ratings
    17% above category average
    Customer data management / contact management8.88 Ratings10.09 Ratings
    Workflow management9.49 Ratings9.09 Ratings
    Opportunity management8.95 Ratings9.09 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.17 Ratings9.09 Ratings
    Contract management9.69 Ratings9.07 Ratings
    Quote & order management8.87 Ratings9.07 Ratings
    Interaction tracking9.17 Ratings10.07 Ratings
    Channel / partner relationship management8.03 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Dubsado and Vtiger
    Feature
    Dubsado
    8.2
    3 Ratings
    6% above category average
    Vtiger
    8.5
    7 Ratings
    10% above category average
    Case management7.23 Ratings8.07 Ratings
    Call center management10.01 Ratings00 Ratings
    Help desk management7.32 Ratings9.07 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Dubsado and Vtiger
    Feature
    Dubsado
    8.1
    6 Ratings
    5% above category average
    Vtiger
    6.5
    7 Ratings
    17% below category average
    Lead management8.16 Ratings7.07 Ratings
    Email marketing00 Ratings6.07 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Dubsado and Vtiger
    Feature
    Dubsado
    7.6
    9 Ratings
    1% below category average
    Vtiger
    8.7
    9 Ratings
    12% above category average
    Task management6.78 Ratings8.07 Ratings
    Billing and invoicing management8.49 Ratings9.08 Ratings
    Reporting7.77 Ratings9.08 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Dubsado and Vtiger
    Feature
    Dubsado
    8.3
    6 Ratings
    8% above category average
    Vtiger
    8.7
    8 Ratings
    13% above category average
    Forecasting8.93 Ratings7.07 Ratings
    Pipeline visualization8.46 Ratings10.07 Ratings
    Customizable reports7.66 Ratings9.08 Ratings
    Customization
    Comparison of Customization features of Dubsado and Vtiger
    Feature
    Dubsado
    8.8
    9 Ratings
    14% above category average
    Vtiger
    8.7
    9 Ratings
    13% above category average
    Custom fields8.39 Ratings10.09 Ratings
    Custom objects8.46 Ratings7.08 Ratings
    Scripting environment9.92 Ratings00 Ratings
    API for custom integration8.55 Ratings9.07 Ratings
    Security
    Comparison of Security features of Dubsado and Vtiger
    Feature
    Dubsado
    7.9
    6 Ratings
    6% below category average
    Vtiger
    8.0
    9 Ratings
    5% below category average
    Single sign-on capability7.83 Ratings00 Ratings
    Role-based user permissions8.05 Ratings8.09 Ratings
    Social CRM
    Comparison of Social CRM features of Dubsado and Vtiger
    Feature
    Dubsado
    6.9
    2 Ratings
    8% below category average
    Vtiger
    8.0
    6 Ratings
    6% above category average
    Social data6.92 Ratings00 Ratings
    Social engagement6.92 Ratings8.06 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Dubsado and Vtiger
    Feature
    Dubsado
    4.7
    3 Ratings
    46% below category average
    Vtiger
    -
    Ratings
    Marketing automation5.53 Ratings00 Ratings
    Compensation management4.02 Ratings00 Ratings
    Platform
    Comparison of Platform features of Dubsado and Vtiger
    Feature
    Dubsado
    6.9
    2 Ratings
    10% below category average
    Vtiger
    10.0
    6 Ratings
    27% above category average
    Mobile access6.92 Ratings10.06 Ratings
    Best Alternatives
    DubsadoVtiger
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DubsadoVtiger
    Likelihood to Recommend
    9.4
    (9 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (5 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.2
    (5 ratings)
    10.0
    (2 ratings)
    User Testimonials
    DubsadoVtiger
    Likelihood to Recommend
    Dubsado
    If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished. This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
    Incentivized
    Read full review
    Vtiger
    vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
    Incentivized
    Read full review
    Pros
    Dubsado
    • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
    • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
    • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
    Incentivized
    Read full review
    Vtiger
    • User-friendly interface.
    • Reliable tracking system and alerts to maintain overall control of the proceses.
    • Meets all the needs of the average company.
    Incentivized
    Read full review
    Cons
    Dubsado
    • the task list feature is very basic
    • the UI is a little clunky
    • more integrations with other software such as Clickup
    Incentivized
    Read full review
    Vtiger
    • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
    • It's still very simple. There is room for improvement with the setup of the admin panel.
    • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
    • The search function could be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    Dubsado
    There are some similar programs out there that are offering ambassador accounts.
    Incentivized
    Read full review
    Vtiger
    No answers on this topic
    Usability
    Dubsado
    There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
    Incentivized
    Read full review
    Vtiger
    In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
    Incentivized
    Read full review
    Support Rating
    Dubsado
    The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
    Incentivized
    Read full review
    Vtiger
    It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
    Incentivized
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    Alternatives Considered
    Dubsado
    Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code. HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
    Incentivized
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    Vtiger
    VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
    Incentivized
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    Return on Investment
    Dubsado
    • Clients are excited to hire me because my onboarding process is so professional
    • Easy of use makes collecting payment from clients easy
    • Streamlined process allows me to charge more for my services
    Incentivized
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    Vtiger
    • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
    • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
    • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
    Incentivized
    Read full review
    ScreenShots

    Vtiger Screenshots

    Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger