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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dynatrace

    Score8.4 out of 10
    N/ADynatrace is an enterprise software platform that provides Application Performance Management (APM), full-stack Observability, and automated operational analytics across multi-cloud and hybrid IT environments. The platform ingests telemetry data—including metrics, logs, traces, and user-experience data—to automate system health monitoring, root-cause fault detection, and digital performance management.

    $0

    per synthetic request

    IBM Apptio

    Score8.5 out of 10
    N/AThe IBM Apptio platform is a technology business management solution that enables organizations to make better decisions about technology investments. It connects technology spend to business value so organizations can adapt to changing market conditions.N/A
    Pricing
    DynatraceIBM Apptio
    Editions & Modules
    Synthetic Monitoring
    $0.001
    per synthetic request
    Kubernetes Platform Monitoring
    $0.002
    per hour for any size pod
    Real User Monitoring
    $0.00225
    per session
    Application Security
    $0.018
    per hour for 8 GIB host
    Infrastructure Monitoring
    $0.04
    per hour for any size host
    Full-Stack Monitoring
    $0.08
    per hour for 8 GIB host
    No answers on this topic
    Offerings
    Pricing Offerings
    DynatraceIBM Apptio
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    DynatraceIBM Apptio
    Considered Both Products
    Dynatrace LLC
    Chose Dynatrace
    Some of these tools we use alongside Dynatrace, and others we chose Dynatrace over. Since Ruby is not a Dynatrace supported language, we use New Relic to monitor those applications. We are an AWS shop so naturally, we use CloudWatch metrics for things like auto-scaling where it …
    Incentivized
    Apptio an IBM Company
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    206 Answers
    98%
    Would buy again
    247 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    169 Answers
    98%
    Delivers good value for the price
    195 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    201 Answers
    97%
    Happy with the feature set
    244 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    149 Answers
    94%
    Lived up to sales and marketing promises
    144 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    162 Answers
    84%
    Implementation went as expected
    155 Answers
    Features
    DynatraceIBM Apptio
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Dynatrace and IBM Apptio
    Feature
    Dynatrace
    7.8
    1 Ratings
    7% below category average
    IBM Apptio
    -
    Ratings
    Remote monitoring7.31 Ratings00 Ratings
    Network device monitoring7.31 Ratings00 Ratings
    Multiple Server Monitoring8.21 Ratings00 Ratings
    Multi-device monitoring8.21 Ratings00 Ratings
    Automated alerts and notifications8.21 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of Dynatrace and IBM Apptio
    Feature
    Dynatrace
    8.0
    1 Ratings
    1% above category average
    IBM Apptio
    -
    Ratings
    Performance data reports7.31 Ratings00 Ratings
    Customizable reporting8.21 Ratings00 Ratings
    Data visualization9.11 Ratings00 Ratings
    Risk analysis7.31 Ratings00 Ratings
    Best Alternatives
    DynatraceIBM Apptio
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DynatraceIBM Apptio
    Likelihood to Recommend
    8.0
    (345 ratings)
    8.7
    (218 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    8.8
    (21 ratings)
    Usability
    8.5
    (13 ratings)
    7.2
    (45 ratings)
    Availability
    8.2
    (1 ratings)
    9.1
    (3 ratings)
    Performance
    7.3
    (1 ratings)
    8.1
    (3 ratings)
    Support Rating
    8.2
    (201 ratings)
    8.6
    (196 ratings)
    In-Person Training
    8.2
    (1 ratings)
    9.1
    (2 ratings)
    Online Training
    8.2
    (1 ratings)
    5.5
    (3 ratings)
    Implementation Rating
    7.9
    (8 ratings)
    7.3
    (3 ratings)
    Configurability
    7.3
    (1 ratings)
    7.3
    (1 ratings)
    Ease of integration
    7.3
    (1 ratings)
    7.3
    (1 ratings)
    Product Scalability
    7.3
    (1 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    DynatraceIBM Apptio
    Likelihood to Recommend
    Dynatrace LLC
    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Incentivized
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    Apptio an IBM Company
    We use IBM Apptio exclusively for application TCO reporting. It compiles data from different sources then export to Excel to customize report for the user. Our intention is to start a TCO dashboard within IBM Apptio, so Excel is no longer required and leadership can drill down. We are also trying to fully automate our cloud billing.
    Incentivized
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    Pros
    Dynatrace LLC
    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Incentivized
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    Apptio an IBM Company
    • Does very well at handling complex allocations and automation. Also great at bringing in data automatically, manipulating that data, and allowing you to feed that data into a complex model. So all the behind-the-scenes stuff works really well. It's also pretty good at visualization. It has some similar capabilities like a Power BI and Tableau, but generally provides most of the visualization technology that somebody would need with the tool.
    Incentivized
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    Cons
    Dynatrace LLC
    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Incentivized
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    Apptio an IBM Company
    • For Validation purpose, if possible, enable the JavaScript code so we can the hide the Tab based on current period and more validation we can perform on client side.
    • Sometimes we are faced the data load issue
    • Improvement the performance tunning
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    Likelihood to Renew
    Dynatrace LLC
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Incentivized
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    Apptio an IBM Company
    We absolutely love it at the State of Kansas. It is very user-friendly, which helps us explain the information to those who are not as into the budgets. We consult out with Marysville, and they are super helpful in helping us with the behind the scenes stuff, like creating new tabs and uploading the reports for us to filter through. It is very simple to use and that helps us be able to teach others in our department how to use it properly.
    Incentivized
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    Usability
    Dynatrace LLC
    Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
    Incentivized
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    Apptio an IBM Company
    We use this currently where I work and we have the consultant Maryville helping us with our Apptio reports and data. I originally used Apptio a few years back and since then I have switched employment, and I was able to talk to the leadership team about what we did at my previous job, and now we are building the reports here at my new place of employment
    Incentivized
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    Reliability and Availability
    Dynatrace LLC
    Our environment, it never goes down therefore is always available.
    Incentivized
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    Apptio an IBM Company
    Excellent, so far. SaaS-based...assuming effective data links and connectivity
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    Performance
    Dynatrace LLC
    We have not seen where it does slow down an application.
    Incentivized
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    Apptio an IBM Company
    No issues that i know of
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    Support Rating
    Dynatrace LLC
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Incentivized
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    Apptio an IBM Company
    I have not been directly involved with the post sales support team. However, that team has provided training materials and recommended practices that have been very helpful in coming up to speed on how to more fully use the product. My understanding from both vendor management and our upline stakeholders is that our relationship with Apptio is strong.
    Incentivized
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    In-Person Training
    Dynatrace LLC
    We did both online and in house training - they used our system so it made more sense.
    Incentivized
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    Apptio an IBM Company
    Was awesome to have been taught by legendary Debbie Hagan for Cost Transparency in person. Her knowledge is extensive and she is an excellent trainer. Her years of experience really shined.
    Incentivized
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    Online Training
    Dynatrace LLC
    The training was done on our time and with our system.
    Incentivized
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    Apptio an IBM Company
    The all talented training organization crosses all the T's and dots all the I's. I am constantly learning and often refer to training documentation for post training real life issues.
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    Implementation Rating
    Dynatrace LLC
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Incentivized
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    Apptio an IBM Company
    Well, so far. Apptio Consulting covered specific model architecting areas particularly. Most of the heavy lifting is being done in-house with support from Apptio as it relates to tool impacts and needs. Some administrative tasks were redundant
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    Alternatives Considered
    Dynatrace LLC
    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Incentivized
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    Apptio an IBM Company
    So we've used Proven Optics, which is an add-on to ServiceNow. Well at least use it with certain customers and Nicus. Nicus is probably the biggest competitor of Apptio. The trouble with Nicus is their SQL-based ingestion process. It's a little bit more difficult. So the reason why you'd go with Apptio is that it's very easy and very intuitive to bring in new data sources and being able to model a lot of the data once it's already in the system doesn't require a lot of coding experience.
    Incentivized
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    Contract Terms and Pricing Model
    Dynatrace LLC
    No answers on this topic
    Apptio an IBM Company
    I was not part of this process
    Incentivized
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    Scalability
    Dynatrace LLC
    Dynatrace can be used to monitor may software tools
    Incentivized
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    Apptio an IBM Company
    I would say it has the capabilities to span across multiple departments, though i am not as familiar with all the capabilities.
    Incentivized
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    Return on Investment
    Dynatrace LLC
    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
    Read full review
    Apptio an IBM Company
    • It's delivered on a lot of those, especially the relationship between IT and financing that relationship's been a bit of a rollercoaster on that journey. We've come out the other end of it, and we're all friends now, which is a good thing. So they've accepted the Apptio output and are much more involved in providing the data and helping to use the tool, which is excellent. I think one of the downsides that are probably not talked about enough is the fact that, um, once you have trained and delivered a TMB skillset within your organization, they become very good at that. So if you've got any high-performing members in that team, they become extremely valuable elsewhere. And we've unfortunately suffered the case whereby one of our highest performers was immediately then poached and went off elsewhere for a much better opportunity. So we applaud that for them, but it's really hard to train other people. It's really hard to take them up to speed, and you have to sort of go through those picks and troughs every time. So that's just life, you know.
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    ScreenShots

    IBM Apptio Screenshots

    Screenshot of Industry BenchmarksScreenshot of Planning OverviewScreenshot of Billing - Main ViewScreenshot of Costing - Control OpEx and Cut CostsScreenshot of Spend Analytics