Dynatrace vs. Splunk On-Call

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dynatrace
Score 7.4 out of 10
N/A
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.N/A
Splunk On-Call
Score 8.0 out of 10
N/A
VictorOps is an IT alerting and incident management platform acquired by Splunk in 2018.N/A
Pricing
DynatraceSplunk On-Call
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DynatraceSplunk On-Call
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DynatraceSplunk On-Call
Considered Both Products
Dynatrace
Chose Dynatrace
It is so much easier to deploy and use that it is almost impossible to compare.
Splunk On-Call

No answer on this topic

Top Pros
Top Cons
Best Alternatives
DynatraceSplunk On-Call
Small Businesses
InfluxDB
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Score 8.5 out of 10
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Score 8.6 out of 10
Medium-sized Companies
IBM Instana
IBM Instana
Score 9.0 out of 10
IBM Instana
IBM Instana
Score 9.0 out of 10
Enterprises
IBM Instana
IBM Instana
Score 9.0 out of 10
IBM Instana
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DynatraceSplunk On-Call
Likelihood to Recommend
8.1
(341 ratings)
8.1
(10 ratings)
Likelihood to Renew
8.6
(12 ratings)
9.0
(1 ratings)
Usability
8.4
(9 ratings)
7.0
(1 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(201 ratings)
5.0
(3 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.9
(8 ratings)
9.0
(1 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
DynatraceSplunk On-Call
Likelihood to Recommend
Dynatrace LLC
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
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Splunk
I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.
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Pros
Dynatrace LLC
  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
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Splunk
  • Easily assign work/tickets between multiple users
  • Supports a wide variety of software integrations
  • Easy to manage scheduling tool
  • As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips
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Cons
Dynatrace LLC
  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
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Splunk
  • The user interface can be furthe improved
  • Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security
  • Customer outreach can be further enhanced
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Likelihood to Renew
Dynatrace LLC
We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
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Splunk
It was a good solution with a good comprimise prize/features for our use cases
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Usability
Dynatrace LLC
I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product.
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Splunk
Good usability, it could be improved
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Reliability and Availability
Dynatrace LLC
Our environment, it never goes down therefore is always available.
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Splunk
No answers on this topic
Performance
Dynatrace LLC
We have not seen where it does slow down an application.
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Splunk
No answers on this topic
Support Rating
Dynatrace LLC
Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
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Splunk
VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.
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In-Person Training
Dynatrace LLC
We did both online and in house training - they used our system so it made more sense.
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Splunk
No answers on this topic
Online Training
Dynatrace LLC
The training was done on our time and with our system.
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Splunk
No answers on this topic
Implementation Rating
Dynatrace LLC
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
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Splunk
It was a good solution with a good comprimise prize/features for our use cases
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Alternatives Considered
Dynatrace LLC
Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
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Splunk
Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call
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Scalability
Dynatrace LLC
Dynatrace can be used to monitor may software tools
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Splunk
No answers on this topic
Return on Investment
Dynatrace LLC
  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
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Splunk
  • It runs our on call rotation so it makes it easy for us.
  • It integrates with Slack so it makes it easy for us to manage through Slack.
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