Egencia vs. Expensify

Overall, Egencia is a good tool for my employees to use when I (or my work partner) aren't available to make the reservations. They can easily access their account and the charges will go on the corporate credit card. This makes it all around easy for the traveling employees.

Incentivized

Expensify proves to be an excellent solution for small to medium-sized companies, offering intuitive features that significantly streamline expense management. However, for larger enterprises with extensive user bases, managing a high volume of users directly through the application can present administrative challenges, potentially impacting overall efficiency

• Egencia is an all-in-one booking tool so you can keep everything in once place.
• Egencia works with SAML, so it's easy for users to get set up and logged in.
• Egencia helps keep things in order by preventing bookings without the approval of managers. This can help keep costs low as well.

Incentivized

• Credit Cards management. No different than any high quality bank card.
• Expense report management. Amazingly simple and has improved our staff's reporting quality.
• Reimbursement and spend approvals. You set the approval process we have multiple people who supervise approvals and the system is easy to set up and use.

Incentivized

• Customer service was awful. It was a running joke that when we had to call customer service for something (frequent), it was a crap-shoot whether we were going to get someone that knew what they were doing.
• The website was not intuitive and sometimes made it difficult to find the flights we wanted. Most of the admins resorted to looking for flights on other services and then searching for that flight specifically in Egencia.

Incentivized

• Expensify can be less strict about duplicate logs as sometimes you get the same meal twice when traveling and it shows it as an error.
• Expensify could showcase possible location services like Motus does for gas consumption logging.
• Expensify could be better about telling me when my reimbursement should be expected.

Incentivized

We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future

Incentivized

It is just so simple to use.

Incentivized

Works great, no significant issues. Easy to use platform that just works without issues. I also like that I can access the reports on my computer and on the app, which allows me to create reports from my computer but input data from the app. Makes it super easy for work

When I had a problem with cancelled and rescheduled flight Egencia team was not helpful at all. They claimed that in their system the flight is still happening hence they will not advise on anything else. I had to spend a lot of time calling the airline to clarify the details and to find out when my flight is happening in the end.

Incentivized

Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.

Incentivized

My training was over the phone with some trial and error.

Incentivized

The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process

It's not even close! Axios was much more difficult to navigate than Egencia. In my opinion, Egencia more closely mirrors travel booking systems we all use outside of work, which makes training much easier for new users. The ability to automatically download calendar invites, share itineraries, and download PDF receipts is such a big help

Incentivized

Expensify is miles ahead of SAP Concur. Expensify is easier to use to track expenses, track reimbursements, and where it shines the most over SAP Concur is for filling in expenses. The mobile version of SAP Concur is terrible. In Expensify, I can take a picture of my receipt and it will SmartScan it. If I want to do it manually, I can usually fill out all the details my company needs in about 30 seconds. The other feature I deeply love is the Uber integration. When I select a ride for Business, it automatically appears in my currently open Expensify report. I don't have to do any manual receipt uploading which is amazing. When I used Concur at a previous employer, I would dread filling expense reports. With Expensify, it's no longer a nuisance.

Incentivized

• More efficient booking - save time.
• We can specify when additional approval needs to take place based on perimeters that we set (price, class, etc) - save money!
• All electronic - bookings all online so have easy access to all staff trips.

Incentivized

• From my perspective within the sales team, Expensify delivered a positive impact on our efficiency and productivity.
• Time saved by our sales team. The instant receipt scanning and streamlined report submission mean less time spent on administrative tasks.
• Faster Reimbursement: Expensify's efficient workflow, including the flagging of potential issues and automated submissions, has reduced the time it takes for me to be reimbursed avoiding awkward liquidity issues.