Emotive.io vs. Klaviyo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Emotive
Score 2.9 out of 10
N/A
Emotive accelerates the e-commerce revenue funnel with two-way conversational texting, helping users to build contact lists, drive traffic and sales, and make payments frictionless.N/A
Klaviyo
Score 8.9 out of 10
N/A
Klaviyo is a marketing automation platform that helps businesses to centralize and use every piece of their customer data. With Klaviyo, businesses can combine customer data with more than 300 native integrations to automate personalized email and SMS communications that make customers feel seen. From mom-and-pop shops to established companies, Klaviyo states businesses like Dermalogica, Living Proof, Solo Stove, Citizen Watches, and more than 110,000 other paying users leverage their platform…
$20
per month
Pricing
Emotive.ioKlaviyo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EmotiveKlaviyo
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPaid plans start at $20/month and include: 251 - 500 contacts 5,000 monthly email sends 150 SMS/MMS sending credits Applicable SMS carrier fees Mobile push notifications (free beta) Email and chat support Additional contacts, email and text sending credits, and service plans available to meet the needs of any size business. View all of our pricing and estimate your total cost of ownership at klaviyo.com/pricing
More Pricing Information
Community Pulse
Emotive.ioKlaviyo
Considered Both Products
Emotive
Chose Emotive.io
Attentive is a full-feature SMS platform with an aggressive growth mindset and culture superior to Emotive.

Klaviyo provides the distinct advantage of a single platform to analyze results and effectiveness for email and SMS marketing. The organization does not have the SMS …
Klaviyo
Chose Klaviyo
A different marketing manager used Mailchimp and Omnisend and she is no longer with the company to ask. Emotive terrible to work with and Klaviyo was incredible to work with after them. It has made a huge difference having SMS and email in one place.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Emotive.ioKlaviyo
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Emotive.io
-
Ratings
Klaviyo
8.3
84 Ratings
6% above category average
WYSIWYG email editor00 Ratings8.274 Ratings
Dynamic content00 Ratings8.279 Ratings
Ability to test dynamic content00 Ratings7.974 Ratings
Landing pages00 Ratings8.02 Ratings
A/B testing00 Ratings8.775 Ratings
Mobile optimization00 Ratings8.780 Ratings
Email deliverability reporting00 Ratings8.083 Ratings
List management00 Ratings8.383 Ratings
Triggered drip sequences00 Ratings8.874 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Emotive.io
-
Ratings
Klaviyo
8.3
64 Ratings
7% above category average
Lead nurturing automation00 Ratings8.962 Ratings
Lead scoring and grading00 Ratings8.220 Ratings
Data quality management00 Ratings8.427 Ratings
Automated sales alerts and tasks00 Ratings7.825 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Emotive.io
-
Ratings
Klaviyo
8.3
6 Ratings
9% above category average
Calendaring00 Ratings8.36 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Emotive.io
-
Ratings
Klaviyo
8.3
81 Ratings
10% above category average
Dashboards00 Ratings8.581 Ratings
Standard reports00 Ratings8.378 Ratings
Custom reports00 Ratings8.142 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Emotive.io
-
Ratings
Klaviyo
8.9
62 Ratings
16% above category average
API00 Ratings8.858 Ratings
Role-based workflow & approvals00 Ratings8.625 Ratings
Customizability00 Ratings8.833 Ratings
Integration with Salesforce.com00 Ratings9.45 Ratings
Third-party software integrations00 Ratings8.86 Ratings
Best Alternatives
Emotive.ioKlaviyo
Small Businesses
SimpleTexting
SimpleTexting
Score 8.5 out of 10
Vbout
Vbout
Score 9.5 out of 10
Medium-sized Companies
EZ Texting
EZ Texting
Score 8.9 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Enterprises
Braze
Braze
Score 8.7 out of 10
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Emotive.ioKlaviyo
Likelihood to Recommend
2.9
(3 ratings)
9.1
(84 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
8.0
(3 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Emotive.ioKlaviyo
Likelihood to Recommend
317 Labs, Inc. d/b/a Emotive
After using Emotive.io for the last year, I honestly can't think of anything they helped us with besides cost half the price of our previous SMS provider. But when compared to other brands on the market, I still believe Emotive.io is overpriced and offers poor performance.
Read full review
Klaviyo
Well suited for businesses with email and SMS lists who are advertising. Less suited for businesses that don't rely on heavy touchpoints with customers. We find most businesses would benefit from having this type of product but not sure for businesses that don't rely on marketing. We love it so far!
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Pros
317 Labs, Inc. d/b/a Emotive
  • Our first account manager was responsive
  • Our first account manager was knowledgeable
  • At the time, Emotive features were competitive.
Read full review
Klaviyo
  • I have Integrated Klaviyo with my Website and with salesforce which works simultaneously. This integration is happened very easily as In klaviyo we have flows through which we can do automations and set webhook integration with no code activity.
  • Klaviyo helps me to measure the success of email campaigns.
  • Klaviyo helps me to automate the manual tasks with the helps Flows in it which is very easy to use as it has a very easy to understand user interface and no coding reuired.
Read full review
Cons
317 Labs, Inc. d/b/a Emotive
  • Price
  • New Features
  • Estimated Cost Calculator
Read full review
Klaviyo
  • At times the platform isn't as intuitive as you would like. Take the time to be onboarded and play around in the platform to get the hang of things. Utilize Klaviyo's resources and attend their live training sessions to help navigate the platform and implement best practices they recommend.
  • Can be pricey depending on company and email list.
  • Customization is limited at times. The brand font we utilized on all branded content wasn't available through Klaviyo. Previously we would have to go through the back end to implement our branded font, import our font, or create content on another platform to utilize our font.
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Likelihood to Renew
317 Labs, Inc. d/b/a Emotive
No answers on this topic
Klaviyo
Klaviyo is simply a great solution for e-com email marketing & customer relationship management:
  1. User journey visibility: We can see our clients' customers on their individual user journeys (open email, site visits) to better understand and accommodate your customers.
  2. Flow automation: Creating automated emails that follow up with new leads, those who abandoned carts, purchased.
  3. Email design: So easy to use, and more friendly than some other visual builders that we've used.
  4. Metrics visibility: We can see our clients' metrics very easily and adjust efforts accordingly.
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Usability
317 Labs, Inc. d/b/a Emotive
No answers on this topic
Klaviyo
The only reason why I did not give it a 10/10 is that it cannot distinguish purchases that came through subscription recharges instead of purchases that were driven directly by email sends. Other than that, the automation qualities, design features, and segmentation options make this an incredible email platform, and I am very happy with it
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Support Rating
317 Labs, Inc. d/b/a Emotive
No answers on this topic
Klaviyo
Their support is always quick and we have recurring meetings with our advisor. they were great when we first started at walking us through the platform and helping us understand how to do the overall setup. They also have a wide variety of articles that cover must issues in a very clear manner that will get you out of a predicament really fast.
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Implementation Rating
317 Labs, Inc. d/b/a Emotive
No answers on this topic
Klaviyo
Don't cut corners, do it right the first time, if you take your time to build everything the way you want it then it will run itself. The platform will help you increase revenue as long as you use the tools it provides. Don't be scared to ask questions, the support team will help you get to the next level
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Alternatives Considered
317 Labs, Inc. d/b/a Emotive
Postscript is more expensive, and worked well for a while, but not really worth the cost. Attentive is cheaper than Emotive and Postscript, and they are performing 10x better than both combined
Read full review
Klaviyo
Mailchimp was used early in the business when we didn't have as many customers and weren't segmenting. We've used Yotpo for loyalty, reviews, and, most recently, SMS. We have yet to try Klaviyo reviews or SMS, but it would be nice to have all of these items in one suite
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Return on Investment
317 Labs, Inc. d/b/a Emotive
  • Starting with 0, we initially benefitted greatly from the boost SMS marketing provided.
  • The integration with Gorgias was convenient and reduced support time/resources.
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Klaviyo
  • ROI was over 300%
  • Increased repeat sales by 33%
  • Increase AOV on orders by targeting persons with historically high purchases
  • Increase customer acquisition volume by converting email prospects into customers
  • Increase customer retention by integrating test (SMS) messaging to many customers. The result was a higher response rate.
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ScreenShots

Klaviyo Screenshots

Screenshot of Web forms to grow contact listsScreenshot of Personalized recommendations that resonateScreenshot of Smarter targeting. Deeper personalization.Screenshot of Display of how performance stacks up against peers