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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emplifi

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Emplifi offers a platform that enables brands to manage social marketing, commerce, and care. At the core of this platform is Emplifi Fuel — the outcome and enablement layer that connects all modules across marketing, commerce, and care. Fuel empowers brands to optimize the customer journey, unifying data, automation, and AI-driven insights to ensure every interaction drives meaningful business outcomes. The platform's core capabilities include:…N/A

    Gumlet

    Score9.6 out of 10
    N/AGumlet is used by businesses to host and deliver video content and optimized images across websites and applications at any scale. Gumlet Video: Video Hosting and Streaming Multi-Level Video Protection: Safeguards content with advanced DRM solutions like Widevine and Fairplay, preventing unauthorized access while allowing for controlled playback. Video Management: Users can upload, organize, and stream videos. Integration with cloud storage simplifies…

    $25

    per month $0.15 / GB streaming overage after 2 TB of bandwidth

    Pricing
    EmplifiGumlet
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month
    Creator
    $25
    per month
    Growth
    $99
    per month
    Business
    $249
    per month
    Enterprise
    On request
    per month
    Offerings
    Pricing Offerings
    EmplifiGumlet
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Features
    EmplifiGumlet
    Listening/monitoring
    Comparison of Listening/monitoring features of Emplifi and Gumlet
    Feature
    Emplifi
    6.4
    7 Ratings
    18% below category average
    Gumlet
    -
    Ratings
    Boolean keyword searches6.75 Ratings00 Ratings
    Filtering out noise/spam6.46 Ratings00 Ratings
    Sentiment analysis5.55 Ratings00 Ratings
    Broad channel coverage7.07 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Emplifi and Gumlet
    Feature
    Emplifi
    7.3
    8 Ratings
    11% below category average
    Gumlet
    -
    Ratings
    Content planning and scheduling7.38 Ratings00 Ratings
    Audience targeting7.07 Ratings00 Ratings
    Content optimization7.38 Ratings00 Ratings
    Workflow management7.67 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Emplifi and Gumlet
    Feature
    Emplifi
    7.3
    7 Ratings
    11% below category average
    Gumlet
    -
    Ratings
    Automated routing and prioritization7.37 Ratings00 Ratings
    Customer interaction histories8.25 Ratings00 Ratings
    Bulk actions6.46 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Emplifi and Gumlet
    Feature
    Emplifi
    7.6
    6 Ratings
    2% below category average
    Gumlet
    -
    Ratings
    Lead generation8.01 Ratings00 Ratings
    Content marketing7.66 Ratings00 Ratings
    Paid media management7.74 Ratings00 Ratings
    Campaigns and promotions7.34 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Emplifi and Gumlet
    Feature
    Emplifi
    5.8
    8 Ratings
    36% below category average
    Gumlet
    -
    Ratings
    Twitter6.18 Ratings00 Ratings
    Facebook7.98 Ratings00 Ratings
    LinkedIn4.17 Ratings00 Ratings
    Google+8.01 Ratings00 Ratings
    Instagram7.38 Ratings00 Ratings
    Pinterest3.25 Ratings00 Ratings
    YouTube3.95 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Emplifi and Gumlet
    Feature
    Emplifi
    6.4
    8 Ratings
    19% below category average
    Gumlet
    -
    Ratings
    Campaign success analytics7.07 Ratings00 Ratings
    Real-time tracking6.78 Ratings00 Ratings
    Competitor analysis5.57 Ratings00 Ratings
    Account management
    Comparison of Account management features of Emplifi and Gumlet
    Feature
    Emplifi
    6.7
    8 Ratings
    17% below category average
    Gumlet
    -
    Ratings
    Role-based user permissions & privileges7.38 Ratings00 Ratings
    Mobile access6.15 Ratings00 Ratings
    Video Marketing
    Comparison of Video Marketing features of Emplifi and Gumlet
    Feature
    Emplifi
    -
    Ratings
    Gumlet
    8.0
    1 Ratings
    5% above category average
    Lead generation00 Ratings8.01 Ratings
    Support for advertisements00 Ratings8.01 Ratings
    Video SEO00 Ratings8.01 Ratings
    Integration to Marketing Automation00 Ratings8.01 Ratings
    Video Security
    Comparison of Video Security features of Emplifi and Gumlet
    Feature
    Emplifi
    -
    Ratings
    Gumlet
    8.8
    1 Ratings
    3% above category average
    Video access controls00 Ratings9.01 Ratings
    User management00 Ratings8.01 Ratings
    Video link sharing00 Ratings9.01 Ratings
    Internal video00 Ratings9.01 Ratings
    External video00 Ratings9.01 Ratings
    Video Player
    Comparison of Video Player features of Emplifi and Gumlet
    Feature
    Emplifi
    -
    Ratings
    Gumlet
    8.8
    1 Ratings
    7% above category average
    Player customization00 Ratings8.01 Ratings
    Embedded videos00 Ratings9.01 Ratings
    Video quality / Bandwidth controls00 Ratings9.01 Ratings
    Mobile compatibility00 Ratings9.01 Ratings
    Video Analytics
    Comparison of Video Analytics features of Emplifi and Gumlet
    Feature
    Emplifi
    -
    Ratings
    Gumlet
    8.3
    1 Ratings
    5% above category average
    Streaming quality reports00 Ratings9.01 Ratings
    Per viewer tracking00 Ratings8.01 Ratings
    Per video tracking00 Ratings8.01 Ratings
    Video analytics dashboard00 Ratings8.01 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Emplifi and Gumlet
    Feature
    Emplifi
    -
    Ratings
    Gumlet
    8.7
    1 Ratings
    1% above category average
    On-Demand video00 Ratings9.01 Ratings
    Live streaming00 Ratings9.01 Ratings
    Impact of streaming on network00 Ratings9.01 Ratings
    Video upload & format support00 Ratings9.01 Ratings
    Video library / File management00 Ratings8.01 Ratings
    Video portal00 Ratings8.01 Ratings
    Best Alternatives
    EmplifiGumlet
    Small Businesses
    Sendible
    Score7.2 out of 10
    Vidyard
    Score8.3 out of 10
    Medium-sized Companies
    Vista Social
    Score9.6 out of 10
    Vidyard
    Score8.3 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Panopto
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EmplifiGumlet
    Likelihood to Recommend
    9.2
    (110 ratings)
    9.6
    (81 ratings)
    Likelihood to Renew
    9.1
    (6 ratings)
    10.0
    (9 ratings)
    Usability
    8.3
    (36 ratings)
    9.4
    (24 ratings)
    Support Rating
    7.7
    (43 ratings)
    7.6
    (5 ratings)
    Online Training
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    EmplifiGumlet
    Likelihood to Recommend
    Emplifi Inc
    - Very well suited to grabbing top-level and more in-depth social performance data, across campaigns and BAU activity. - Not as well suited for moments where you need benchmarking or context of your performance compared with a previous time frame. This can be a bit clunky to go back and forth with as it requires multiple dashboards or consistent manual time-frame changes.
    Incentivized
    Read full review
    Gumlet
    Gumlet has been consistently reliable whenever we need to deliver video assets for internal projects or client work. As mentioned earlier, DRM protection and livestreaming are two standout strengths. We moved from Vimeo to Gumlet and haven’t regretted it. That said, if you need native social media integrations to go live or schedule posts, this isn’t the right tool. It’s also not ideal for monetized channels or large private audiences, as the current limits on private subscribers and profiles are relatively low.
    Read full review
    Pros
    Emplifi Inc
    • Helps us prioritize requests based on urgency and tone
    • Helps us divide work between several teams
    • Helps us keep an eye on how our posts are being recieved and are performing
    • Helps us stay in contact with customers, and helps us understand particular customers needs
    • Helps us separate the chaff from the wheat
    Read full review
    Gumlet
    • Watching videos together in a group, synchronously, works perfectly – no stuttering, no pixelation, no audio dropouts, even if someone only has mediocre internet.
    • The automatic adjustment of video quality to each individual's internet speed ensures that the best quality is always delivered without me having to worry about it.
    • Videos start instantly and without loading time, which is a huge difference compared to our previous LMS and makes the flow of live events appear relaxed and professional.
    • Das gemeinsame, synchrone Anschauen von Videos in einer Gruppe funktioniert absolut stabil – kein Ruckeln, kein Verpixeln, keine Ton-Aussetzer, sogar wenn jemand nur mittelmäßiges Internet hat.
    • Die automatische Anpassung der Videoqualität an die Internetgeschwindigkeit jeder einzelnen Person sorgt dafür, dass immer die beste Qualität geliefert wird, ohne dass ich mich darum kümmern muss.
    • Videos starten sofort und ohne Ladezeit, was im Vergleich zu unserem bisherigen LMS ein riesiger Unterschied ist und den Ablauf bei Live-Events entspannt und professionell wirken lässt.
    Read full review
    Cons
    Emplifi Inc
    • Would love more robust search parameters for labels. ex. search for tickets labeled 'Availability' AND 'United States' but excluding any that are only one of those labels
    • Ability to break conversations into multiple tickets; so labels can be more accurate if the same person reaches out again after 3 months with a totally different question
    • The social account quick view doesn't always load the follower count for people reaching out to us. it makes it slower to manager messages from high level creators
    Read full review
    Gumlet
    • I would like the ability to set a higher minimum playing resolution so that videos aren't blurry at the start.
    • Coming from Vimeo I would like to see a Chrome extension or Windows application to record my screen similar to what Loom has.
    • I would like to see sub folder in playlists within collections. Currently I can only have top level playlists.
    Read full review
    Likelihood to Renew
    Emplifi Inc
    the balance between quality and price si perfectperfect for agency that have many client to manage, because it helps us to save time (we don't have to plan content from every single account, only one click to look at different community and moderate...)it also help the team works: senior can review content direcly from emplifi; labeling DM/comments as done help us to track where a collegue stop and we have to startIt makes the content approval from clients very easy
    Incentivized
    Read full review
    Gumlet
    I’d rate our likelihood to renew at a clear 10, because Gumlet has become such an integral part of how we deliver, protect and scale our video content. The platform consistently performs without issues, the playback quality is excellent, and the security features give us peace of mind that no other tool matched. Beyond reliability, Gumlet keeps adding meaningful improvements such as AI subtitles, interactive elements, and better analytics, which continue to streamline our workflow and increase engagement without extra effort from our team. At this point, switching to anything else would feel like a step backwards, both in efficiency and overall video experience.
    Read full review
    Usability
    Emplifi Inc
    Since the main use of the Live Advisor is on the website that doesn't have e-commerce capabilities, it has been challenging to attach an specific metric to Emplifi's solutions and their usability in our websites. The Live Advisor is helping us to deliver our unique sale proposition in digital channels, which is great, but it is difficult to assign a higher mark in usability due to the limitation just explained.
    Incentivized
    Read full review
    Gumlet
    The dashboard is simple to navigate. It's easy to view my videos and organize them. It just makes sense. I don't have to guess where to find anything. I also love the import tool and the ability to set up players based on my collections. This type of customization will save me time!
    Read full review
    Support Rating
    Emplifi Inc
    We have a dedicated Customer Success manager, and that is very helpful. Anytime we have questions or need support, they are always there to answer. If thety do not know the solution, they always go around the bend to find one and provide it to us. They are always very kind.
    Incentivized
    Read full review
    Gumlet
    I had a quick technical question prior to purchase and a live-chat CSR gave me quick and helpful advice. I appreciate being able to clarify matters via live chat and prefer that over phone calls and emails.
    Read full review
    Online Training
    Emplifi Inc
    The online training was fine but, in the end, the best way to learn any product is by actually using it.
    Read full review
    Gumlet
    No answers on this topic
    Implementation Rating
    Emplifi Inc
    The platform is so easy to understand that no "expensive consulting firm" is necessary to implement it!
    Read full review
    Gumlet
    It was quick and easy. We found that the import from Vimeo wasn't pulling in the highest original quality so we manually uploaded our clips.
    Read full review
    Alternatives Considered
    Emplifi Inc
    We have used Sprinklr to source UGC content as well, but found the platform to be much more time intensive when searching for the desired images. Additionally, Emplifi's UGC tool has incremental tools the other platforms do not provide, including the ability to share images on digital screens within the property and put carousels on our websites.
    Incentivized
    Read full review
    Gumlet
    They have all the same features and keep adding more, generating landing pages for video share was huge for us. Ease of use, no ads. cost, it really doesn't compete. We're very happy with the outputted quality of the video exports and the ability to manage DRM for video protection was built into the app. A huge bang for the buck here. Can't wait to update or try out more new features. The biggest thing I love is that they listen to their customers and work to implement suggestions from the community.
    Incentivized
    Read full review
    Return on Investment
    Emplifi Inc
    • reporting - this has massively reduced the time spent on creating reports for social media activities
    • paid ads - has provided detailed analysis of how our ads are performing
    • community - reduced the time taken to respond to social messages, resulting in more leads
    Incentivized
    Read full review
    Gumlet
    • Gumlet compared has no higher costs associated
    • Faster page load times improved user experience
    • High-quality video content without buffering improves conversion rates for businesses
    • Smoother viewing experience increases user engagement and retention.
    • Reduction of unnecessary data usage leads to lower bandwidth costs
    • Integrated analytics can provide insights into viewer behavior
    Incentivized
    Read full review
    ScreenShots

    Emplifi Screenshots

    Screenshot of Emplifi Fuel Command CenterScreenshot of Emplifi Fuel ObjectivesScreenshot of Emplifi Unified AnalyticsScreenshot of social listening with AI-Powered Spike Alerts.Screenshot of the integrated social care interface.

    Gumlet Screenshots

    Screenshot of Gumlet Video CMSScreenshot of Branding and customizationsScreenshot of Streaming experiencesScreenshot of Video analyticsScreenshot of Simplified video management