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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emptoris

    Score5.5 out of 10
    N/AN/A

    $59

    Per User Per Month

    Nooks

    Score9.2 out of 10
    N/AThe Nooks AI Dialer is designed to eliminate wasted time in outbound sales by automating and optimizing the calling process. It enables reps to run unlimited parallel dialing—up to five lines at once—while automatically skipping bad numbers, answering machines, and navigating dial trees. With built-in caller ID, voicemail drop, CRM and SEP integrations, and a basic call library, it helps to ensure speedier dialing. Reps can leave voicemails automatically, take…N/A
    Pricing
    EmptorisNooks
    Editions & Modules
    Emptoris
    $59.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    EmptorisNooks
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EmptorisNooks
    Considered Both Products
    IBM
    No answer on this topic
    Nooks
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    EmptorisNooks
    Contract Authoring
    Comparison of Contract Authoring features of Emptoris and Nooks
    Feature
    Emptoris
    8.3
    4 Ratings
    1% above category average
    Nooks
    -
    Ratings
    Contract creation9.04 Ratings00 Ratings
    Contract templates7.84 Ratings00 Ratings
    Clause library/saved fields8.34 Ratings00 Ratings
    Guided logic8.02 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Emptoris and Nooks
    Feature
    Emptoris
    7.9
    4 Ratings
    4% below category average
    Nooks
    -
    Ratings
    Contract sharing8.04 Ratings00 Ratings
    Contract editing8.74 Ratings00 Ratings
    Collaborating on contracts7.53 Ratings00 Ratings
    MS Word plug-in7.52 Ratings00 Ratings
    Approval process8.24 Ratings00 Ratings
    Interdepartmental workflows7.84 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Emptoris and Nooks
    Feature
    Emptoris
    7.8
    5 Ratings
    5% below category average
    Nooks
    -
    Ratings
    Contract database7.75 Ratings00 Ratings
    Contract search7.55 Ratings00 Ratings
    Contract milestone reminders & alerts8.53 Ratings00 Ratings
    Custom contract reports7.44 Ratings00 Ratings
    Tracking contract status8.44 Ratings00 Ratings
    Compliance check7.93 Ratings00 Ratings
    Preview Dialer
    Comparison of Preview Dialer features of Emptoris and Nooks
    Feature
    Emptoris
    -
    Ratings
    Nooks
    8.0
    8 Ratings
    9% above category average
    Contact preview00 Ratings8.08 Ratings
    Dialer-CRM integration00 Ratings8.18 Ratings
    Call notes & tags00 Ratings6.98 Ratings
    Automatic call logging00 Ratings8.98 Ratings
    Core Dialer
    Comparison of Core Dialer features of Emptoris and Nooks
    Feature
    Emptoris
    -
    Ratings
    Nooks
    7.9
    8 Ratings
    3% above category average
    Outbound dialing00 Ratings9.08 Ratings
    Custom caller ID00 Ratings7.58 Ratings
    Click-to-call00 Ratings7.78 Ratings
    Recorded voicemail drop00 Ratings7.28 Ratings
    Dialer contact import00 Ratings7.78 Ratings
    Campaign & list management00 Ratings8.38 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Emptoris and Nooks
    Feature
    Emptoris
    -
    Ratings
    Nooks
    8.2
    8 Ratings
    7% above category average
    Follow-up calls00 Ratings7.68 Ratings
    Dialer reporting & analytics00 Ratings8.58 Ratings
    Dialer compliance00 Ratings8.58 Ratings
    Best Alternatives
    EmptorisNooks
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Orum
    Score8.8 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EmptorisNooks
    Likelihood to Recommend
    8.1
    (15 ratings)
    9.2
    (8 ratings)
    Likelihood to Renew
    8.0
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    8.9
    (8 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    EmptorisNooks
    Likelihood to Recommend
    IBM
    If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
    Incentivized
    Read full review
    Nooks
    Teams who work remote, Managers who want to listen to cold calls and coach someone live, or encourage a team member TO work with them in the same space.
    Incentivized
    Read full review
    Pros
    IBM
    • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
    • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
    • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
    • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
    • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
    Incentivized
    Read full review
    Nooks
    • Call quality is usually good
    • The recordings and transcriptions are helpful
    • The lobby set up is a great system to collab/talk to coworkers
    Incentivized
    Read full review
    Cons
    IBM
    • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
    • Though the feature of editing language in MS word is excellent, loading MS word takes time.
    Read full review
    Nooks
    • Easier access to previous call data if you have connected with the prospect before
    • LinkedIn more accurately updated and accessible
    • recommended next steps based on call disposition
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
    Incentivized
    Read full review
    Nooks
    No answers on this topic
    Usability
    IBM
    Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
    Incentivized
    Read full review
    Nooks
    Nooks is very user friendly and intuitive, especially after the recent update. it integrates seamlessly with other tools in the tech stack and communicates almost instantly. If you were to run into issue, the Nooks support team are fast to address and resolve. Also, Nooks reps are always open to trainings and refreshers on the platform.
    Incentivized
    Read full review
    Support Rating
    IBM
    The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
    Incentivized
    Read full review
    Nooks
    No answers on this topic
    Alternatives Considered
    IBM
    I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
    Incentivized
    Read full review
    Nooks
    We used to use Orum but decided to switch due to the number of issues we would see whether it was with connect rates, dial to connect times, and the amount of technical difficulties. Nooks outperforms Orum in every aspect especially around the reporting and analytics as Nooks goes into much more detail.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
    • We always felt we could do "two times the work, with half the people and deliver double the savings".
    Incentivized
    Read full review
    Nooks
    • Positive: Connect rates and 60 second conversations held
    • Positive: More meeting conversion from calls (still dominant via email)
    • Negative: I think more NAMER regions experience it but it has to do with Gong Engage functionality like with wrong dispositions
    Incentivized
    Read full review
    ScreenShots