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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EPAY Systems

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.N/A

    Lattice

    Score8.1 out of 10
    N/ALattice is a People Success Platform that aims to bring together the tools, workflows, and data needed to help business leaders develop engaged, high-performing employees and winning cultures. By combining continuous performance management, goal-setting, employee engagement, compensation management, career development, and people analytics into one unified solution, Lattice helps HR, People, and Operations teams develop insights that build enviable cultures and drive impactful business…

    $8

    per month per user

    Pricing
    EPAY SystemsLattice
    Editions & Modules
    No answers on this topic
    + Engagement
    $4
    per month per user
    + Grow
    $4
    per month per user
    Performance Management
    $8
    per month per user
    OKRs & Goals
    $8
    per month per user
    Performance Management + OKRs & Goals
    $11
    per month per user
    Offerings
    Pricing Offerings
    EPAY SystemsLattice
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—All contracts billed annually. Special enterprise pricing available for multi-product and volume purchases.
    More Pricing Information
    Community Pulse
    EPAY SystemsLattice
    Considered Both Products
    EPAY Systems
    No answer on this topic
    Lattice
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    92%
    Would buy again
    47 Answers
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    94%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    49 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    90%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    29 Answers
    Features
    EPAY SystemsLattice
    Performance and Goals
    Comparison of Performance and Goals features of EPAY Systems and Lattice
    Feature
    EPAY Systems
    -
    Ratings
    Lattice
    8.2
    50 Ratings
    5% above category average
    Corporate goal setting00 Ratings8.438 Ratings
    Subordinate goal setting00 Ratings8.245 Ratings
    Individual goal setting00 Ratings8.549 Ratings
    Line-of sight-visibility00 Ratings7.741 Ratings
    Performance tracking00 Ratings8.148 Ratings
    Performance Management
    Comparison of Performance Management features of EPAY Systems and Lattice
    Feature
    EPAY Systems
    -
    Ratings
    Lattice
    8.9
    50 Ratings
    6% above category average
    Performance plans00 Ratings8.441 Ratings
    Plan weighting00 Ratings8.728 Ratings
    Manager note taking00 Ratings8.447 Ratings
    Performance improvement plans00 Ratings8.319 Ratings
    Review status tracking00 Ratings9.143 Ratings
    Rater nomination workflow00 Ratings9.426 Ratings
    Review reminders00 Ratings9.546 Ratings
    Workflow restrictions00 Ratings9.529 Ratings
    Multiple review frequency00 Ratings9.539 Ratings
    Reporting00 Ratings8.435 Ratings
    Best Alternatives
    EPAY SystemsLattice
    Small Businesses
    Deputy
    Score8.6 out of 10
    15Five
    Score8 out of 10
    Medium-sized Companies
    Harri
    Score6 out of 10
    Reflektive
    Score9.5 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    Reflektive
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EPAY SystemsLattice
    Likelihood to Recommend
    6.4
    (6 ratings)
    8.1
    (52 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    2.0
    (1 ratings)
    Usability
    1.0
    (1 ratings)
    8.5
    (13 ratings)
    Support Rating
    1.0
    (1 ratings)
    6.8
    (5 ratings)
    User Testimonials
    EPAY SystemsLattice
    Likelihood to Recommend
    EPAY Systems
    I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
    Incentivized
    Read full review
    Lattice
    - Lattice is important infrastructure for orgs that are scaling quickly and need the ability to better administer talent and performance programs - Lattice saves HR teams soooo much time (from the AI agent who answers HR questions, to the automated onboarding and offboarding processes. - Lattice is not great for very small orgs that don't have growth plans. (Engagement surveys can't be anonymous if there are too few EEs, there is a minimum contract amount, and it's quite a lot of tool/system)
    Incentivized
    Read full review
    Pros
    EPAY Systems
    • EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
    • System functionality is configurable so that we minimize custom programming.
    Incentivized
    Read full review
    Lattice
    • clean simple user interface. easy to navigate and i like the homepage
    • Lattice has done several updates over the years. continuing to give the product more value based on customer feedback
    • i get reminders in slack and email when someone submits public recognition within our company, and about my talking points/feedback from my manager
    Incentivized
    Read full review
    Cons
    EPAY Systems
    • All-time punches are rounded to 15-minute intervals which can skew accurate break times.
    • Slow lading or occasional lags due to server overload.
    • Sync errors cause occasional overlapping punches.
    Incentivized
    Read full review
    Lattice
    • it is not intuitive how to find a past review you wrote for someone that doesn't directly report to you
    • Lattice app (for phone) is very limited in scope and doesn't have face ID
    • sales team can be misleading; need to really double check and push on important issues
    Incentivized
    Read full review
    Likelihood to Renew
    EPAY Systems
    No answers on this topic
    Lattice
    It is an expensive platform and other platforms are coming to market with similar features at a fraction of the price.
    Incentivized
    Read full review
    Usability
    EPAY Systems
    Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
    Read full review
    Lattice
    It is very user friendly and easy to navigate. The workflows make sense and I can easy find my reviews, feedback or performance information. I haven't had any issues with being confused or needing to read instructions on how to navigate the software, it was one of the more straightforward programs that I have worked with
    Incentivized
    Read full review
    Support Rating
    EPAY Systems
    I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
    Read full review
    Lattice
    Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.
    Incentivized
    Read full review
    Alternatives Considered
    EPAY Systems
    Our main reason for switching to Blueforce is
    that we found the platform to be pretty promising and interactive than other
    alternatives. With other alternatives, there was one issue or another which just
    used to not give us a very smooth and subtle experience. Thankfully, this tool
    has solved all our problems and has been a godsend gift that does its job
    quietly and lets the final results make the noise.
    Incentivized
    Read full review
    Lattice
    Lattice is more fully featured than BambooHR on the performance management functionality. It allows greater customization and more capabilities. If your company is mid-sized or large, Lattice is the way to go. However, it does require having some staff dedicated to understanding the system and committed to managing it. TINYpulse was also an interesting offering with some benefits, but also not as fully featured as Lattice for a medium to large business.
    Incentivized
    Read full review
    Return on Investment
    EPAY Systems
    • Decreased the Risk of lawsuits due to paying incorrectly
    • Allows for accurate Payroll process
    • Employees are paid correctly per the law- Employee Happiness
    Incentivized
    Read full review
    Lattice
    • We have a workforce of 700, who largely have never had a performance review - since buying the module, it is holding the managers accountable to the process - no employee needs to be in the dark with how they're doing
    • The employees value the decreased time that it takes to perform their self-assessments - world's apart from the complicated system we had before in our HRIS provider.
    • The managers value the decreased time it takes to initiate/complete the employee review discussion process, as they now have a much more streamlined manner of doing so since partnering with Lattice
    Incentivized
    Read full review
    ScreenShots

    EPAY Systems Screenshots

    Screenshot of Timesheet Details