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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor CMS

    Score7.1 out of 10
    N/AN/AN/A

    Odoo

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

    $31.10

    per month per user

    Zoho One

    Score9.2 out of 10
    N/AZoho One is a suite product from Zoho Corporation, that combines their sales and marketing application, and also gives organizations a comprehensive set of tools to organize finances, track payables, and manage bills and expenses.

    $45

    per month per employee

    Pricing
    Epicor CMSOdooZoho One
    Editions & Modules
    No answers on this topic
    Standard
    $31.10
    per month per user
    Custom
    $46.70
    per month per user
    All Employee Pricing
    $444
    per year per employee (Must purchase license for ALL employees)
    Flexible User Pricing
    $1080
    per year Licenses for any no. of users
    Offerings
    Pricing Offerings
    Epicor CMSOdooZoho One
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup fee-$49,321,250 per app/ per user/ per monthNo setup fee
    Additional DetailsA discount is offered for new users for the first 12 months of use for the initial users purchased. ($24.90 instead of $31.10 for Standard)Month-to-month plans available.
    More Pricing Information
    Community Pulse
    Epicor CMSOdooZoho One
    Considered Multiple Products
    Epicor Software
    No answer on this topic
    Odoo
    Chose Odoo
    Odoo is extremely customizable even on Odoo.online via Studio
    Incentivized
    Zoho
    Chose Zoho One
    5 years ago, we decided to use Odoo. At that time, the enterprise version of Odoo was not competitive enough for a small company with minor integration needs when it comes to the pricing per user.

    Nowadays, pricing is almost equal. The effort of integration processes with Odoo
    Incentivized
    Chose Zoho One
    ZOHO was cost-friendly compared to the above tools. This is the biggest pro ZOHO has. Using the above tools requires a manager who works and sets everything up in one place so that others can easily access the data, but in ZOHO, it is very easy to segregate data and use it …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    47%
    Would buy again
    7 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    50%
    Delivers good value for the price
    6 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    53%
    Happy with the feature set
    8 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    40%
    Lived up to sales and marketing promises
    4 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    31%
    Implementation went as expected
    4 Answers
    82%
    Implementation went as expected
    9 Answers
    Features
    Epicor CMSOdooZoho One
    Payroll Management
    Comparison of Payroll Management features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    10.0
    1 Ratings
    28% above category average
    Odoo
    5.7
    10 Ratings
    28% below category average
    Zoho One
    9.5
    4 Ratings
    23% above category average
    Pay calculation10.01 Ratings8.79 Ratings9.73 Ratings
    Benefit plan administration10.01 Ratings8.78 Ratings9.24 Ratings
    Direct deposit files10.01 Ratings9.29 Ratings9.73 Ratings
    Customization
    Comparison of Customization features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    9.0
    2 Ratings
    17% above category average
    Odoo
    8.4
    13 Ratings
    11% above category average
    Zoho One
    8.4
    7 Ratings
    11% above category average
    API for custom integration10.02 Ratings8.511 Ratings8.57 Ratings
    Plug-ins8.02 Ratings8.313 Ratings8.47 Ratings
    Security
    Comparison of Security features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    10.0
    2 Ratings
    17% above category average
    Odoo
    8.8
    14 Ratings
    4% above category average
    Zoho One
    9.2
    9 Ratings
    9% above category average
    Single sign-on capability10.02 Ratings9.510 Ratings9.49 Ratings
    Role-based user permissions10.02 Ratings8.214 Ratings8.99 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    9.3
    2 Ratings
    21% above category average
    Odoo
    7.0
    16 Ratings
    7% below category average
    Zoho One
    8.5
    9 Ratings
    12% above category average
    Dashboards10.01 Ratings6.516 Ratings8.59 Ratings
    Standard reports9.02 Ratings6.916 Ratings8.59 Ratings
    Custom reports9.02 Ratings7.816 Ratings8.69 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    9.5
    2 Ratings
    21% above category average
    Odoo
    5.2
    13 Ratings
    39% below category average
    Zoho One
    7.5
    6 Ratings
    3% below category average
    Accounts payable10.02 Ratings7.613 Ratings8.06 Ratings
    Accounts receivable10.02 Ratings7.613 Ratings8.26 Ratings
    Global Financial Support8.01 Ratings7.012 Ratings7.34 Ratings
    Primary and Secondary Ledgers10.02 Ratings7.112 Ratings6.03 Ratings
    Journals and Reconciliations9.02 Ratings7.013 Ratings7.54 Ratings
    Configurable Accounting10.02 Ratings7.913 Ratings8.04 Ratings
    Standardized Processes10.02 Ratings7.012 Ratings7.86 Ratings
    Inventory Management
    Comparison of Inventory Management features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    10.0
    2 Ratings
    22% above category average
    Odoo
    6.7
    18 Ratings
    17% below category average
    Zoho One
    9.4
    4 Ratings
    16% above category average
    Inventory tracking10.02 Ratings8.218 Ratings9.34 Ratings
    Automatic reordering10.02 Ratings8.816 Ratings9.23 Ratings
    Location management10.02 Ratings8.915 Ratings9.74 Ratings
    Order Management
    Comparison of Order Management features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    8.4
    2 Ratings
    6% above category average
    Odoo
    6.2
    16 Ratings
    25% below category average
    Zoho One
    8.9
    7 Ratings
    11% above category average
    Pricing10.02 Ratings8.816 Ratings9.17 Ratings
    Order entry8.02 Ratings8.516 Ratings9.26 Ratings
    Credit card processing10.01 Ratings7.313 Ratings9.44 Ratings
    Cost of goods sold10.02 Ratings8.614 Ratings9.14 Ratings
    Order Orchestration8.02 Ratings8.512 Ratings7.92 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    9.0
    2 Ratings
    18% above category average
    Odoo
    3.3
    12 Ratings
    78% below category average
    Zoho One
    7.5
    7 Ratings
    1% below category average
    Billing Management10.02 Ratings7.912 Ratings7.37 Ratings
    Cash and Asset Management10.02 Ratings7.311 Ratings7.14 Ratings
    Travel & Expense Management10.01 Ratings6.811 Ratings8.75 Ratings
    Budgetary Control & Encumbrance Accounting10.02 Ratings6.510 Ratings8.25 Ratings
    Period Close10.02 Ratings8.010 Ratings6.44 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    7.4
    1 Ratings
    2% below category average
    Odoo
    1.0
    6 Ratings
    153% below category average
    Zoho One
    -
    Ratings
    Budgeting and Forecasting5.01 Ratings1.06 Ratings00 Ratings
    Project Costing7.01 Ratings1.05 Ratings00 Ratings
    Cost Capture10.01 Ratings1.05 Ratings00 Ratings
    Capital Project Management8.01 Ratings1.05 Ratings00 Ratings
    Customer Contract Compliance5.01 Ratings1.05 Ratings00 Ratings
    Project Revenue Recognition8.01 Ratings1.05 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    10.0
    1 Ratings
    34% above category average
    Odoo
    3.3
    8 Ratings
    73% below category average
    Zoho One
    8.0
    6 Ratings
    13% above category average
    Project Planning and Scheduling10.01 Ratings9.98 Ratings9.56 Ratings
    Task Insight for Project Managers10.01 Ratings9.97 Ratings8.66 Ratings
    Project Mobile Functionality10.01 Ratings9.87 Ratings6.35 Ratings
    Definable Resource Pools10.01 Ratings8.97 Ratings7.54 Ratings
    Procurement
    Comparison of Procurement features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    8.8
    2 Ratings
    22% above category average
    Odoo
    7.8
    11 Ratings
    10% above category average
    Zoho One
    8.0
    3 Ratings
    12% above category average
    Bids Analyzed and Compared10.02 Ratings8.77 Ratings8.83 Ratings
    Contract Authoring10.01 Ratings6.77 Ratings7.52 Ratings
    Contract Repository10.01 Ratings7.67 Ratings7.52 Ratings
    Requisitions-to-Purchase Orders Integrated10.02 Ratings8.510 Ratings8.01 Ratings
    Supplier Management10.02 Ratings8.08 Ratings8.03 Ratings
    Risk Management
    Comparison of Risk Management features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    7.3
    1 Ratings
    8% above category average
    Odoo
    9.8
    5 Ratings
    37% above category average
    Zoho One
    9.1
    4 Ratings
    30% above category average
    Control Management7.01 Ratings10.05 Ratings9.33 Ratings
    Control Efficiency Assessments7.01 Ratings10.04 Ratings8.13 Ratings
    Issue Detection7.01 Ratings10.03 Ratings9.62 Ratings
    Risk Repository00 Ratings10.02 Ratings9.12 Ratings
    Remediation and Certification00 Ratings10.02 Ratings9.62 Ratings
    Logistics
    Comparison of Logistics features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    8.8
    1 Ratings
    23% above category average
    Odoo
    6.8
    7 Ratings
    3% below category average
    Zoho One
    8.3
    2 Ratings
    17% above category average
    Transportation Planning and Optimization9.01 Ratings9.05 Ratings9.01 Ratings
    Transportation Execution Management9.01 Ratings10.05 Ratings8.01 Ratings
    Trade and Customs Management8.01 Ratings9.44 Ratings8.01 Ratings
    Fulfillment Management9.01 Ratings8.96 Ratings8.72 Ratings
    Warehouse Workforce Management8.01 Ratings10.05 Ratings8.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    8.7
    2 Ratings
    15% above category average
    Odoo
    8.0
    9 Ratings
    7% above category average
    Zoho One
    8.4
    1 Ratings
    12% above category average
    Production Process Design10.02 Ratings6.36 Ratings8.01 Ratings
    Production Management8.02 Ratings6.17 Ratings8.01 Ratings
    Configuration Management7.02 Ratings8.46 Ratings9.01 Ratings
    Work Execution8.02 Ratings8.67 Ratings8.01 Ratings
    Manufacturing Costs9.02 Ratings8.67 Ratings9.01 Ratings
    Supply Chain
    Comparison of Supply Chain features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    10.0
    2 Ratings
    31% above category average
    Odoo
    8.6
    11 Ratings
    16% above category average
    Zoho One
    8.5
    3 Ratings
    15% above category average
    Forecasting10.02 Ratings8.711 Ratings7.32 Ratings
    Inventory Planning10.02 Ratings8.811 Ratings9.01 Ratings
    Performance Monitoring10.02 Ratings7.910 Ratings9.32 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    8.1
    1 Ratings
    9% above category average
    Odoo
    8.9
    6 Ratings
    19% above category average
    Zoho One
    8.5
    1 Ratings
    14% above category average
    Proposal Management8.01 Ratings10.06 Ratings9.01 Ratings
    Product Master Data Management8.01 Ratings9.96 Ratings8.01 Ratings
    Grants Management
    Comparison of Grants Management features of Epicor CMS and Odoo and Zoho One
    Feature
    Epicor CMS
    9.3
    1 Ratings
    22% above category average
    Odoo
    3.2
    8 Ratings
    80% below category average
    Zoho One
    9.5
    2 Ratings
    24% above category average
    Award Lifecycle Management00 Ratings10.07 Ratings9.52 Ratings
    Best Alternatives
    Epicor CMSOdooZoho One
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Intuit Enterprise Suite
    Score9 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Acumatica
    Score8.8 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Epicor CMSOdooZoho One
    Likelihood to Recommend
    7.0
    (2 ratings)
    7.5
    (22 ratings)
    9.4
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    8.6
    (14 ratings)
    8.9
    (10 ratings)
    Support Rating
    7.0
    (1 ratings)
    1.0
    (6 ratings)
    5.5
    (1 ratings)
    User Testimonials
    Epicor CMSOdooZoho One
    Likelihood to Recommend
    Epicor Software
    Through daily use of Epicor, it is apparent that at it's basest level, it favors a stock-based manufacturing model (your company has established SKUs and Production works to replenish stock levels when a KANBAN or other system triggers a re-order point). While it excels at that, ours is a custom-order industrial manufacturing model (we produce to customer specification or repeat orders), meaning there is no stocking of finished components, only the materials it takes to make them. It's taken some finesse (and the purchase of additional modules) to get to where we need to be.
    Incentivized
    Read full review
    Odoo
    It is well suited for inventory tracking, shipping and sales work flows. While some customization is needed to make it functional, if done correctly Odoo can serves as a powerful one stop shop for all of a businesses needs. The ease of customization for email templates, both for sales communications and marketing outreach leaves something to be desired. Perhaps our team hasn't explored this fully enough. I have personally found it intimidating in trying to construct a news letter using the email marketing module
    Incentivized
    Read full review
    Zoho
    Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • EDI Order Processing
    • Serialized Inventory Tracking
    • Order Processing
    Incentivized
    Read full review
    Odoo
    • The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
    • The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
    • The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.
    Incentivized
    Read full review
    Zoho
    • Customized dashboards
    • Easy to see the kpis for different aspects of my business
    • And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
    • The analytics is great what else
    • Collaboration tools are excellent
    Incentivized
    Read full review
    Cons
    Epicor Software
    • Too "modular"
    • Each task involves opening a new window.
    • Slow to process orders (despite upgraded fiber-optic internet).
    • More geared towards stock-based manufacturing rather than made-to-order, without requiring additional modules.
    Incentivized
    Read full review
    Odoo
    • Customer service is nonexistent. You will need a 3rd party to assist you.
    • The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
    • The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
    • Initial implementation is clunky and seems to require a 3rd party just for setup.
    Incentivized
    Read full review
    Zoho
    • In my opinion, SUPPORT IS AWFUL!!!
    • If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
    • Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
    • In my experience, expect any e-mail to the main support e-mail to go unanswered.
    • The first year of support was great, but after we renewed for the second year, it has become terrible.
    Read full review
    Usability
    Epicor Software
    CMS takes time to learn and use the menu driven green screen. However, once you are familiar it makes for fast navigation.
    Incentivized
    Read full review
    Odoo
    Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent
    Incentivized
    Read full review
    Zoho
    We've been a long time user and are always tweaking our automation to gain efficiencies while improving our service levels. It's pretty easy to come up with what you want to do and then do it yourself. Though, if you're looking to do some really tricked out automations, use of a Zoho Consultant would be a better idea as you'll get exactly what you need much quicker.
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    Support is getting better but can still be slow to respond.
    Incentivized
    Read full review
    Odoo
    Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
    Read full review
    Zoho
    Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.
    Incentivized
    Read full review
    Alternatives Considered
    Epicor Software
    Epicor CMS had a UI that was deemed more aesthetically pleasing than (subjective, naturally!) Sage, for which we attended a presentation/orientation session. Our Team felt Epicor (once outfitted with the necessary add-ons) would be better suited in the long run for longevity and ongoing support (especially considering our outgoing software was Sage).
    Incentivized
    Read full review
    Odoo
    We decided to go with Odoo over Netsuite due to a few factors. Price was a big reason why, Netsuite is the most expensive ERP we vetted. I also did not have a great experience with Netsuite at my last job. I was on the roll out team and it did not work as promised for POS, inventory managing or reporting, it crashed constantly in the middle of using it. Just over all very poor. Considering it is owned by Oracle and the most expensive, you would think it would be able to function on some sort of base level. That company ended up terminating their contract with Netsuite early and going with a different company.
    We don't have crashing or error issues. I can complete receives, cycle counts etc and all of my information saves. Visually, Odoo is more satisfying also.
    Incentivized
    Read full review
    Zoho
    There is nothing quite close to what Zoho offers with Zoho One in terms of breadth and depth of applications integrated together as a single product. Also, you get to manage a single license and user management on Zoho One, whereas you would need to work with multiple vendors and also simultaneously take care of billing and contract management with all of them. It is much easier with Zoho One
    Incentivized
    Read full review
    Return on Investment
    Epicor Software
    • Epicor has necessitated dedicated "Staging" personnel, as multi-line orders are generated as individual orders to Production/Manufacturing, meaning someone must ensure they all come together upon completion prior to shipping.
    • Payroll and Accounts Payable/Receivable have noted improved integration and tracking compared to the legacy/outgoing software (Business Vision).
    • Inventory tracking is vastly improved over the outgoing software, with detailed reports/tracking of remnant/off-cut materials, which benefits Material Handlers as well as the Purchasing Manager for keeping the inventory budget in line with targets.
    Incentivized
    Read full review
    Odoo
    • In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
    • Newest versions have better built in functionality.
    • Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.
    Incentivized
    Read full review
    Zoho
    • It is hassle-free to access, which saves you a lot of time and manual effort to get the data accessible.
    • Lead status and follow-ups in one place- what you require is a paradise for the Sales team.
    • Reduces the work of HR a lot.
    Incentivized
    Read full review
    ScreenShots

    Odoo Screenshots

    Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory