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16 Ratings
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Top Rated
310 Ratings
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Score 4.8 out of 101

Workday HCM

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Top Rated
310 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Epicor HCM

While Epicor HCM is functional for enterprises with many branch locations, I feel that is best suited out of the box for locations with corporately centralized HR. This overcomes some of the shortcomings of security capability and the need to spend a lot of time in configuring routing.The CSS portion of Epicor HCM is not as robust as competing systems and should not be used if corporations are actively looking to onboard at a high rate.
Joseph Moeller profile photo

Workday HCM

Workday HCM requires constant and a lot of HRIS support and in the event that a company cannot afford to staff accordingly it may create a lot of frustration. The system allows for a lot of flexibility in customizing and automating processes; however, that also requires constant maintenance by an experienced technical team. Workday HCM is a great solution for companies that are looking to capitalize on employee and manager self-service, standardization of practices, compliance and automation.
Monika Ganeva profile photo

Feature Rating Comparison

Human Resource Management

Epicor HCM
4.9
Workday HCM
8.6
Employee demographic data
Epicor HCM
5.0
Workday HCM
8.9
Employment history
Epicor HCM
6.0
Workday HCM
8.5
Job profiles and administration
Epicor HCM
5.0
Workday HCM
8.4
Workflow for transfers, promotions, pay raises, etc.
Epicor HCM
4.0
Workday HCM
8.5
Organizational charting
Epicor HCM
2.0
Workday HCM
9.2
Organization and location management
Epicor HCM
4.0
Workday HCM
8.7
Compliance data (COBRA, OSHA, etc.)
Epicor HCM
8.1
Workday HCM
7.6

Payroll Management

Epicor HCM
6.9
Workday HCM
8.3
Pay calculation
Epicor HCM
6.1
Workday HCM
8.5
Support for external payroll vendors
Epicor HCM
7.2
Workday HCM
7.7
Benefit plan administration
Epicor HCM
5.5
Workday HCM
8.3
Direct deposit files
Epicor HCM
7.6
Workday HCM
8.8
Salary revision and increment management
Epicor HCM
6.7
Workday HCM
8.2
Reimbursement management
Epicor HCM
8.0
Workday HCM
8.5

Leave and Attendance Management

Epicor HCM
6.3
Workday HCM
8.7
Approval workflow
Epicor HCM
6.0
Workday HCM
9.0
Balance details
Epicor HCM
6.0
Workday HCM
8.4
Annual carry-forward and encashment
Epicor HCM
7.0
Workday HCM
8.8

Employee Self Service

Epicor HCM
7.4
Workday HCM
8.8
View and generate pay and benefit information
Epicor HCM
7.0
Workday HCM
9.4
Update personal information
Epicor HCM
8.0
Workday HCM
8.9
View company policy documentation
Epicor HCM
8.0
Workday HCM
8.9
Employee recognition
Epicor HCM
7.0
Workday HCM
8.3
View job history
Epicor HCM
7.0
Workday HCM
8.6

Asset Management

Epicor HCM
7.1
Workday HCM
8.0
Tracking of all physical assets
Epicor HCM
7.1
Workday HCM
8.0

HR Reporting

Epicor HCM
6.7
Workday HCM
7.8
Report builder
Epicor HCM
7.0
Workday HCM
8.1
Pre-built reports
Epicor HCM
7.0
Workday HCM
7.9
Ability to combine HR data with external data
Epicor HCM
6.0
Workday HCM
7.4

Onboarding

Epicor HCM
6.5
Workday HCM
9.0
New hire portal
Epicor HCM
7.0
Workday HCM
9.1
Manager tracking tools
Epicor HCM
6.0
Workday HCM
8.9

Performance and Goals

Epicor HCM
6.0
Workday HCM
8.3
Corporate goal setting
Epicor HCM
6.0
Workday HCM
8.5
Individual goal setting
Epicor HCM
6.0
Workday HCM
8.3
Line-of sight-visibility
Epicor HCM
6.0
Workday HCM
8.2
Performance tracking
Epicor HCM
6.0
Workday HCM
8.3

Performance Management

Epicor HCM
5.8
Workday HCM
8.4
Performance plans
Epicor HCM
6.0
Workday HCM
8.3
Performance improvement plans
Epicor HCM
6.0
Workday HCM
8.3
Review status tracking
Epicor HCM
6.0
Workday HCM
8.5
Review reminders
Epicor HCM
6.0
Workday HCM
8.1
Multiple review frequency
Epicor HCM
5.0
Workday HCM
8.9

Succession Planning

Epicor HCM
6.0
Workday HCM
8.6
Candidate ranking
Epicor HCM
6.5
Workday HCM
8.3
Candidate search
Epicor HCM
5.5
Workday HCM
8.8
Create succession plans/pools
Epicor HCM
Workday HCM
8.7
Candidate development
Epicor HCM
Workday HCM
8.5

Recruiting / ATS

Epicor HCM
5.3
Workday HCM
8.2
Job Requisition Management
Epicor HCM
6.0
Workday HCM
8.5
Company Website Posting
Epicor HCM
5.0
Workday HCM
8.2
Job Search Site Posting
Epicor HCM
5.0
Workday HCM
7.8
Duplicate Candidate Prevention
Epicor HCM
5.0
Workday HCM
8.0
Applicant Tracking
Epicor HCM
6.0
Workday HCM
8.1
Notifications and Alerts
Epicor HCM
5.0
Workday HCM
8.1
Publish to Social Media
Epicor HCM
Workday HCM
8.6

Pros

Epicor HCM

  • Security is always an issue with payroll/HR software. Security in Epicor HCM is very robust. In our manufacturing facility it is important that supervisors have access to their employee's information and the software allows me to limit access to only the correct department. There is also menu security that will allow me to remove access to features by user and grant access only to what they require to do the job.
  • This software is the repository for many different types of employee information. For example in the past we have tracked skills training by employee in either an Access database or an Excel spreadsheet. We are currently in the process of loading individual employee skill information which will allow us to query the database to pull any information that is not already a canned report in the system.
  • Payroll tax reports are handled by the system seamlessly. In our old system I had to keep confidential employees in a different "company" which meant I had to combine the two companies and do quarterly and year end tax reporting manually. The confidential flag in Epicor HCM allows me to utilize reports directly from the system and also creates the files needed to file online for both my quarterly SUI and W-2 reporting to SSA at year end.
Cheryl Atkins profile photo

Workday HCM

  • Since it is cloud based, it does not have version control issues (e.g. get 10 years behind on versions that are no longer supported), or the need for constant upgrades. This is completed behind the scenes.
  • The flexibility of Workday HCM implementation and then taking it to day to day operations was superior. You can then blow and out and start using other system cababilities when ready.
  • To enter the system, we must use multi-factor authentication for additional security of employee data. A user downloads their reports and then they are shown in their archive of work transactions and history.
No photo available

Cons

Epicor HCM

  • Administrative set-up is a nightmare --> Set-up such as e-mail templates (routing, candidate communication, alerts) and configuring security rights for users, includes looking at list of approximately 100 fields some of which seem like duplicates. Interestingly, you may find that the field you need is missing. You'll need to create a work-around or pay Professional Services to get it set-up correctly, even though they should logically be available. Another alternative is that you need to go to an obscure task under Utilities that you've never used before so you can uncheck a box.
  • Auto alerts seem like a great idea, but the set-up is limited in such a way that you will probably need a Filter SQL statement to get it the way you want. (Ex: No way on the birthday alert to simply filter to active employees. Get ready to send out over 500 alerts for ALL employees and dependents.) You can either ask someone in your IT department or again, go to Professional Services ($$$).
  • Routing also seems like a great idea but if you make too many changes in the routing set-up, it errors out and doesn't allow you to submit changes. Instead you must make only a few changes, submit, then go to the task again. Efficiency is not a concern for HCM. If you have more than 5-10 routes in the system for certain tasks, this can slow down the entire routing page, making you wait between 20-40 seconds to approve and go to the next route. This will make for a fun time during your annual review process when you've got 100+ reviews routed to you.
  • Epicor staff (except for customer support) are salespeople--first and foremost --> Glassdoor reviews show that Epicor "emphasizes billable hours above all else" -- we've experienced this firsthand. Most account managers, implementation and interface consultants will try get you on the phone (at a whopping $100-$300/hr) to talk about nothing and avoid delivering what you've paid them for. If they're not doing that, they may just ignore your e-mails and never get back to you.
  • Unreliable customer support --> Customer support staff seems understaffed and sometimes lack technical knowledge. Not surprising considering that HCM is so convoluted and frustrating. Even the most expert support reps are stumped by questions--the system is just that confusing. Sometimes there is no resolution at all so your call is turned into a service change request. Then you cross your fingers and hope it gets addressed in the next upgrade. I submitted one support call over two months ago. It is still open. Sadly that is not out of the norm.
  • Unexplainable errors in interfaces --> Payroll and benefits interfaces have been unreliable. Employee data changes are dropped with no explanation; ergo, there is no possible solution. Unless of course you want your benefits consultant to spend several hours ($$$) researching it or very, very slowly talking you through it over the phone.
  • Customizations that keep on breaking and breaking and breaking --> HCM releases updates almost twice a year, with "new and improved" features. Sometimes the features don't work, as if the software was updated without any testing or foresight. You'll find that customizations you've paid for have broken inexplicably and need to be re-done. Of course you will be charged for the extra hours needed to fix the customizations.
No photo available

Workday HCM

  • This is very specific, but I wish there was a way to search by a field and see which reports are using that field. For example, if I want to see how many direct reports each of our managers have. I know I have a field called "Number of Direct Reports" but I can't remember which reports I have used that field in, so I end up having to create a brand new report.
  • I do wish some of the larger reports would run faster. I sometimes end up having to come back later to get the results.
  • The formatting of email notifications could be better. They come in plain text emails which are hard to read.
No photo available

Likelihood to Renew

Epicor HCM

Epicor HCM 10.0
Based on 2 answers
I just recently lost my job after 16 years, and purposely sought out a position where I could continue to work with HCM. I am now in a similar role to what I was in before, and can continue the same type of work and enhancements that I did at my other company.
Amy Stuart, HRIP profile photo

Workday HCM

Workday HCM 10.0
Based on 17 answers
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
No photo available

Usability

Epicor HCM

Epicor HCM 7.0
Based on 2 answers
Where it's good: Epicor HCM at a high level has a straight-forward interface for navigating to the main content sections at either the employee or HR administrator level. The interfaces are consistent throughout the application, and after a brief learning curve, one can navigate through the remainder of the interface pages in any content area without too much difficulty. HCM also has great tools for making sure the analysis of data is available and accessible to non-programmer personnel.Where it struggles: One thing working against the usability of the HCM product is the overuse of the row-selection scheme for all many to many relationships. HCM uses a "select the row from the left frame" and then "enter data corresponding to this row in the right frame" scheme for most of its data entry components. One example of overuse is the employee address entry. During the first setup of an employee or during a candidate's application, HCM allows the user to specify multiple addresses. While this functionality is desired for long-term storage, an option doesn't exist to forgo this interface type for quick initial entry for the primary use case (one address per employee). This is one example, but is particularly visible when a candidate must also bridge the learning curve.
Joseph Moeller profile photo

Workday HCM

Workday HCM 9.0
Based on 12 answers
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Amanda Easton profile photo

Reliability and Availability

Epicor HCM

Epicor HCM 9.0
Based on 1 answer
The product was always available.
Amy Stuart, HRIP profile photo

Workday HCM

Workday HCM 10.0
Based on 9 answers
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
Jeff Greening profile photo

Performance

Epicor HCM

Epicor HCM 9.0
Based on 2 answers
The product performs well. As with any software there are bugs and system enhancements needed, but there are channels in place to let Epicor know what they are so they can add to future versions. Open Enrollment and Salary Planning can be a bit slow at times.
Amy Stuart, HRIP profile photo

Workday HCM

Workday HCM 10.0
Based on 8 answers
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
Jeff Greening profile photo

Support

Epicor HCM

Epicor HCM 1.0
Based on 4 answers
There have been a lot of issues with it at first, but we've been figuring a lot of them out on our own. Needing patches to the program though is something that I didn't expect to happen as often as it does.
No photo available

Workday HCM

Workday HCM 8.5
Based on 21 answers
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
Linda Buckley profile photo

In-Person Training

Epicor HCM

Epicor HCM 10.0
Based on 1 answer
We had someone from Epicor come on site to do training, and we "shared" our trainer with another company who was also doing the same major upgrade. It was nice to have another company there so we could ask each other (and the trainer) questions. This allowed for more meaningful discussions during training.
Amy Stuart, HRIP profile photo

Workday HCM

Workday HCM 9.6
Based on 6 answers
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
No photo available

Online Training

Epicor HCM

No score
No answers yet
No answers on this topic

Workday HCM

Workday HCM 7.0
Based on 7 answers
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
No photo available

Implementation

Epicor HCM

Epicor HCM 7.1
Based on 2 answers
As stated earlier, you won't find all of the problems and things that you would like to improve on until you implement. After go-live, you then will have a long period of adjustment as you get the data and processes to work the way that you really want them to.
No photo available

Workday HCM

Workday HCM 10.0
Based on 12 answers
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
No photo available

Alternatives Considered

Epicor HCM

Epicor pales in comparison to the HRIS and report building systems listed above. Unfortunately, Epicor was implemented prior to my joining the organization. From what I was told, Epicor was chosen because of its ability to be customizable to any industry. However, what we have learned is that this isn't the whole truth. While Epicor might be able to customize to your specific industry with creating certain data fields, it still cannot function properly to meet the needs of your respective industry. For example, my industry is education. There are numerous grant propasals that we send that require specific demographic information. Consequently, when we try to run a report in Epicor, that information is never captured with accuracy which makes sending these reports for grants a herculean task, especially when these donors question our data.
No photo available

Workday HCM

Previously I have used internally created tools similar to workday that are not available to the public, however, Workday is much more intuitive in comparison has much stronger impact than other tools I have used and many times easier to navigate to the areas where you want to be than any other tool I have used.
No photo available

Scalability

Epicor HCM

Epicor HCM 8.6
Based on 3 answers
Performance is not noticeably impacted by adding more users. Microsoft IIS and SQL are Epicor HCM's underlying technology and have proven reliability. In addition, IS staff are easy to find that know these technologies.
Gary Siebenlist profile photo

Workday HCM

Workday HCM 10.0
Based on 2 answers
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system.Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
Jeff Greening profile photo

Return on Investment

Epicor HCM

  • I have seen customers go from a paper based system to Epicor and it allows for a much faster way to access, modify and share information, leading to reduced time chasing information around and allowing time other more pressing HR matters.
  • Makes audits much easier as all items are stored in one system rather than in separate files (often times in separate locations).
No photo available

Workday HCM

  • Gave us almost 4 hours per HR rep back on new hire day 1. We have a start date every 4 weeks and the manual entry of paperwork that was able to be eliminated with Workday has allowed us to put more HR reps in the classroom to aid with more important day 1 tasks.
  • Simplified search - the backend information is now housed in a simple database that allows me to pull with employee first or last name, or user ID.
  • We paid more for this solution, but we've seen a 33% increase in employee interaction since doing so.
Zach Wasson profile photo

Pricing Details

Epicor HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workday HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Epicor HCM
5.0
Workday HCM
8.4

Likelihood to Renew

Epicor HCM
10.0
Workday HCM
10.0

Usability

Epicor HCM
7.0
Workday HCM
9.0

Reliability and Availability

Epicor HCM
9.0
Workday HCM
10.0

Performance

Epicor HCM
9.0
Workday HCM
10.0

Support

Epicor HCM
1.0
Workday HCM
8.5

In-Person Training

Epicor HCM
10.0
Workday HCM
9.6

Online Training

Epicor HCM
Workday HCM
7.0

Implementation

Epicor HCM
7.1
Workday HCM
10.0

Scalability

Epicor HCM
8.6
Workday HCM
10.0

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