What users are saying about
59 Ratings
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Top Rated
380 Ratings
59 Ratings
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Score 8.5 out of 100

PandaDoc

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Top Rated
380 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Attribute Ratings

  • Foxit eSign is rated higher in 6 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating, Vendor pre-sale
  • PandaDoc is rated higher in 1 area: Vendor post-sale

Likelihood to Recommend

9.6

Foxit eSign

96%
54 Ratings
8.9

PandaDoc

89%
229 Ratings

Likelihood to Renew

9.1

Foxit eSign

91%
2 Ratings
7.8

PandaDoc

78%
17 Ratings

Usability

9.1

Foxit eSign

91%
1 Rating
8.2

PandaDoc

82%
22 Ratings

Availability

Foxit eSign

N/A
0 Ratings
9.1

PandaDoc

91%
5 Ratings

Performance

Foxit eSign

N/A
0 Ratings
7.4

PandaDoc

74%
21 Ratings

Support Rating

9.1

Foxit eSign

91%
6 Ratings
6.8

PandaDoc

68%
24 Ratings

Implementation Rating

9.1

Foxit eSign

91%
1 Rating
6.4

PandaDoc

64%
6 Ratings

Configurability

Foxit eSign

N/A
0 Ratings
4.3

PandaDoc

43%
3 Ratings

Ease of integration

Foxit eSign

N/A
0 Ratings
8.7

PandaDoc

87%
20 Ratings

Product Scalability

Foxit eSign

N/A
0 Ratings
8.7

PandaDoc

87%
4 Ratings

Vendor post-sale

8.2

Foxit eSign

82%
1 Rating
9.0

PandaDoc

90%
20 Ratings

Vendor pre-sale

7.3

Foxit eSign

73%
1 Rating
7.1

PandaDoc

71%
4 Ratings

Likelihood to Recommend

Foxit eSign

eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!
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PandaDoc

PandaDocs would be well-suited for technical companies. As a creative agency, we do experience some design restraints but overall it functions well and is a great resource to effectively manage proposals and contracts. PandaDoc also integrates well with Quickbooks making the sales/onboarding process extremely efficient.
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Pros

Foxit eSign

  • The learning curve is faster compared to the last software we used.
  • It is easier to set up the templates and email messages so that the text boxes line up seamlessly.
  • It is quicker to send agreements and to follow up if they are not returned in the allotted timeframe.
  • Making changes to the documents is fast and easy.
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PandaDoc

  • Multiple users at once in one document.
  • Clear communication within the document and ease of use to send to clients.
  • Allowed for us to follow the paper trail as it was sent out for review or final signature.
  • Look and feel of the product is outstanding.
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Cons

Foxit eSign

  • I have no complaints about this software whatsoever. I started using Echosign years ago until Adobe bought them out and tripled the price and cut features. Then, I went to Docusign that was not very user friendly and the customer support is NON-EXISTENT. eSign Genie is wonderful!
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PandaDoc

  • That allows us to include the "subject" field within the "saved messages" template. Currently we have to manually edit the subject every time we submit a quote
  • That we can use Spanish in "Recipient's display language" to show the prices of the products separating the thousands with a comma and the decimals with a point
  • To be able to import the names and prices of products in the price table without having to delete the first row because it appears blank
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Pricing Details

Foxit eSign

Starting Price

$8 per month Per sender per month $96 paid annually

Editions & Modules

Foxit eSign editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    PandaDoc

    Starting Price

    $0

    Editions & Modules

    PandaDoc editions and modules pricing
    EditionModules
    Free eSignFree1
    Essentials192
    Business493
    EnterpriseContact sales team4

    Footnotes

    1. none
    2. per user/per month
    3. per user/per month
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation starting at $19 per month per user. All plans include unlimited documents, eSignatures, and users. Start your evaluation with a free 14-day trial. Talk to our sales team to find the best pricing solution for you and your team.

    Pricing Info

    Likelihood to Renew

    Foxit eSign

    The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.
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    PandaDoc

    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Read full review

    Usability

    Foxit eSign

    Super simple - needs almost no instructions to setup and use
    Read full review

    PandaDoc

    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
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    Reliability and Availability

    Foxit eSign

    No answers on this topic

    PandaDoc

    We haven't had any real issues regarding downtime as of yet.
    Read full review

    Performance

    Foxit eSign

    No answers on this topic

    PandaDoc

    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
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    Support Rating

    Foxit eSign

    eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.
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    PandaDoc

    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
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    Implementation Rating

    Foxit eSign

    There is no implementation at all. You just sign up, upload your documents, set up the fields to complete, and you are done!
    Read full review

    PandaDoc

    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Read full review

    Alternatives Considered

    Foxit eSign

    Adobe Sign, despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used. HelloSign and PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!
    Read full review

    PandaDoc

    We looked at several other products, most notably Adobe and DocuSign. We found PandaDoc to be easier to use and a better value. There might be a couple of additional features with Adobe or DocuSign, but PandaDoc has done everything we've needed for our amount of e-signing needs (mostly for partner contracts).
    Read full review

    Scalability

    Foxit eSign

    No answers on this topic

    PandaDoc

    It's scalable
    Read full review

    Return on Investment

    Foxit eSign

    • eSign Genie was the most affordable option of all vendors which helped us to stay within our project budget.
    • We were able to purchase a relatively small number of document folders which was more appropriate to our needs than say DocuSign which required something like 1,000 documents minimum.
    • The ease of use of eSign Genie helps us to implement new research studies without having to expend a lot of person hours to set things up.
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    PandaDoc

    • PandaDoc has significantly improved our close rate. Before we would lose clients because the signature process wasn't clean enough.
    • As the Senior Account Manager, I have saved hours and hours troubleshooting the contract signature process since using PandaDoc.
    • TwentyThree.Five's customer experience has improved significantly due to the ease of PandaDoc's use.
    Read full review

    Screenshots

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