Esker vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Esker
Score 8.6 out of 10
N/A
Esker offers their eponymous document automation platform, for paperless ordering and billing, and accounts payable / accounts receivable (AP / AR). It can be delivered as a cloud offering (as Esker on Demand), or on-premise (as Esker DeliveryWare).N/A
QuickBooks Online
Score 7.8 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$15
per month
Pricing
EskerQuickBooks Online
Editions & Modules
No answers on this topic
Self-Employed
$15
per month
Simple Start
$25
per month
Plus
$75
per month
Advanced
$150
per month
Offerings
Pricing Offerings
EskerQuickBooks Online
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
EskerQuickBooks Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Esker
-
Ratings
QuickBooks Online
4.7
78 Ratings
46% below category average
Pay calculation00 Ratings5.069 Ratings
Benefit plan administration00 Ratings3.331 Ratings
Direct deposit files00 Ratings5.664 Ratings
Salary revision and increment management00 Ratings4.544 Ratings
Reimbursement management00 Ratings5.245 Ratings
Customization
Comparison of Customization features of Product A and Product B
Esker
-
Ratings
QuickBooks Online
4.2
69 Ratings
50% below category average
API for custom integration00 Ratings3.655 Ratings
Plug-ins00 Ratings4.858 Ratings
Security
Comparison of Security features of Product A and Product B
Esker
-
Ratings
QuickBooks Online
5.8
109 Ratings
30% below category average
Single sign-on capability00 Ratings5.582 Ratings
Role-based user permissions00 Ratings6.0103 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Esker
-
Ratings
QuickBooks Online
6.7
132 Ratings
11% below category average
Dashboards00 Ratings6.3124 Ratings
Standard reports00 Ratings6.9128 Ratings
Custom reports00 Ratings6.9116 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Esker
-
Ratings
QuickBooks Online
5.2
143 Ratings
34% below category average
Accounts payable00 Ratings6.0122 Ratings
Accounts receivable00 Ratings6.9131 Ratings
Cash management00 Ratings6.1119 Ratings
Bank reconciliation00 Ratings7.0137 Ratings
Expense management00 Ratings5.9123 Ratings
Time tracking00 Ratings4.755 Ratings
Fixed asset management00 Ratings6.054 Ratings
Multi-currency support00 Ratings3.923 Ratings
Multi-division support00 Ratings3.642 Ratings
Regulations compliance00 Ratings5.038 Ratings
Electronic tax filing00 Ratings5.666 Ratings
Self-service portal00 Ratings4.366 Ratings
Global Financial Support00 Ratings3.416 Ratings
Primary and Secondary Ledgers00 Ratings4.834 Ratings
Intercompany Accounting00 Ratings6.029 Ratings
Localizations00 Ratings5.421 Ratings
Journals and Reconciliations00 Ratings6.574 Ratings
Enterprise Accounting00 Ratings4.026 Ratings
Configurable Accounting00 Ratings4.738 Ratings
Centralized Rules Framework00 Ratings4.324 Ratings
Standardized Processes00 Ratings5.948 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Esker
-
Ratings
QuickBooks Online
3.3
48 Ratings
72% below category average
Inventory tracking00 Ratings3.146 Ratings
Automatic reordering00 Ratings3.022 Ratings
Location management00 Ratings3.421 Ratings
Manufacturing module00 Ratings3.717 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Esker
-
Ratings
QuickBooks Online
5.1
86 Ratings
38% below category average
Pricing00 Ratings6.156 Ratings
Order entry00 Ratings6.054 Ratings
Credit card processing00 Ratings5.064 Ratings
Cost of goods sold00 Ratings5.568 Ratings
Order Orchestration00 Ratings5.221 Ratings
End-to-end order visibility00 Ratings5.120 Ratings
Order exception Resolution00 Ratings2.618 Ratings
Best Alternatives
EskerQuickBooks Online
Small Businesses
PowerDMS
PowerDMS
Score 9.5 out of 10
Patriot Software
Patriot Software
Score 8.9 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.9 out of 10
Accounting Seed
Accounting Seed
Score 8.8 out of 10
Enterprises
Kofax Capture
Kofax Capture
Score 7.7 out of 10
BlackLine
BlackLine
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EskerQuickBooks Online
Likelihood to Recommend
10.0
(17 ratings)
5.2
(159 ratings)
Likelihood to Renew
-
(0 ratings)
6.7
(23 ratings)
Usability
5.5
(2 ratings)
5.4
(75 ratings)
Availability
-
(0 ratings)
10.0
(7 ratings)
Performance
-
(0 ratings)
10.0
(5 ratings)
Support Rating
9.4
(17 ratings)
4.3
(72 ratings)
Implementation Rating
-
(0 ratings)
4.1
(8 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
2.4
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
2.4
(2 ratings)
Vendor pre-sale
-
(0 ratings)
2.4
(2 ratings)
User Testimonials
EskerQuickBooks Online
Likelihood to Recommend
Esker
Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.
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Intuit
QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
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Pros
Esker
  • Esker makes automated invoice sending very easy
  • Esker tracks the sending of documents & records whether or not the message was successful
  • Esker offers various reports that can be very helpful
  • Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere
Read full review
Intuit
  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Read full review
Cons
Esker
  • We can't enter credit memos in Esker. Need to enter in SAP and then link.
  • PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
  • Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.
Read full review
Intuit
  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
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Likelihood to Renew
Esker
No answers on this topic
Intuit
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
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Usability
Esker
Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.
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Intuit
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
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Reliability and Availability
Esker
No answers on this topic
Intuit
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
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Performance
Esker
No answers on this topic
Intuit
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
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Support Rating
Esker
They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with
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Intuit
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
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Implementation Rating
Esker
No answers on this topic
Intuit
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Alternatives Considered
Esker
I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.
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Intuit
I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
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Scalability
Esker
No answers on this topic
Intuit
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Return on Investment
Esker
  • We now have reporting available down to the individual field level (changes, errors, etc) and can calculate cost to serve.
  • It replaced on-premise hardware with cloud SaaS that is more cost effective and risk adverse.
  • It is more intuitive; we can put new hires on order entry and experience less user errors. As a solution owner who fixes problems and answers questions, I don't find myself having to "think" about Esker and it has become a smaller part of my job now that end-users are more self-sufficient.
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Intuit
  • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
  • QuickBooks Online supports all the key functions of our company's accounting team.
  • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
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