TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Exclaimer

    Score8.8 out of 10
    N/AExclaimer is a provider of email signature solutions, operating with the goal of empowering businesses to u

    $0.90

    per month (billed annually) per user

    Sendblaster

    Score7 out of 10
    N/ASendBlaster is the eponymous lean, list management / newsletter-centric email marketing software from the Italian company founded in 2006, basically for creating newsletters in a WYSIWYG editor and sending them out to the multitudes, with tools facilitating this: programmable tags, personalization, link checking, embedded image support, file importing, templates, and help from partner Mailstyler (free) for newsletter optimization and styling. Bulk mailing is managed for free with Sendblaster…N/A
    Pricing
    ExclaimerSendblaster
    Editions & Modules
    Starter
    $0.90
    per month (billed annually) per user
    Standard
    $1.45
    per month (billed annually) per user
    Pro
    $1.75
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    ExclaimerSendblaster
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsLicensing is based on the number of active mailboxes Exclaimer adds email signatures to. Subscriptions are on a monthly or annual basis. Volume and charitable discounts are available. Minimum number of users is 10 per month.—
    More Pricing Information
    Community Pulse
    ExclaimerSendblaster
    Considered Both Products
    Exclaimer
    No answer on this topic
    Sendblaster
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    275 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    262 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    275 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    231 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    243 Answers
    No answers on this topic
    Features
    ExclaimerSendblaster
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Exclaimer and Sendblaster
    Feature
    Exclaimer
    -
    Ratings
    Sendblaster
    8.6
    2 Ratings
    7% above category average
    WYSIWYG email editor00 Ratings6.52 Ratings
    Dynamic content00 Ratings7.52 Ratings
    Ability to test dynamic content00 Ratings8.02 Ratings
    Landing pages00 Ratings10.01 Ratings
    A/B testing00 Ratings10.01 Ratings
    Mobile optimization00 Ratings7.52 Ratings
    Email deliverability reporting00 Ratings9.52 Ratings
    List management00 Ratings10.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Exclaimer and Sendblaster
    Feature
    Exclaimer
    -
    Ratings
    Sendblaster
    8.0
    1 Ratings
    5% above category average
    Standard reports00 Ratings8.01 Ratings
    Best Alternatives
    ExclaimerSendblaster
    Small Businesses
    No answers on this topic
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    No answers on this topic
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ExclaimerSendblaster
    Likelihood to Recommend
    8.9
    (288 ratings)
    9.5
    (2 ratings)
    Likelihood to Renew
    9.0
    (17 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (67 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (19 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.8
    (7 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ExclaimerSendblaster
    Likelihood to Recommend
    Exclaimer
    Exclaimer is highly beneficial for larger companies that have a range of business units and requirements around the look and feel of signatures. Smaller organisations are unlikely to need the same degree of customisation, so the requirement is diminished. Particularly as there is something of a cost premium and another platform to manage.
    Incentivized
    Read full review
    Sendblaster
    Sendblaster is a great tool for any environment. It's particularly good in organizations that do not have a full featured CRM that manages bulk email marketing and communication. Even if an organization has a great CRM, Sendblaster is still great for those marketing or communication campaigns that go out to recipients who are not already in the CRM, custom groups, bulk sending that you want to keep separate from your other CRM(s), etc.
    Incentivized
    Read full review
    Pros
    Exclaimer
    • Allows for easily customizing the templates for the signatures.
    • Allows uploading custom logos or banners to be applied in the different signatures
    • Allows assigning specific signatures to groups of users
    • Connects easily with all Google Suite email accounts within the organization
    Incentivized
    Read full review
    Sendblaster
    • Rendering HTML source code
    • Managing mailing lists
    • You can control the speed of email broadcasts
    • Ease of importing lists
    Incentivized
    Read full review
    Cons
    Exclaimer
    • A complete tutorial could be added to avoid common pitfalls (such as when to use 0 and when to use auto).
    • The email add-in seems quite clunky when getting going.
    • There is no way to self-serve user-specific changes (such as toggling on/off certain extras, such as direct dials, extensions, and job titles).
    Incentivized
    Read full review
    Sendblaster
    • The user interface could be more polished. It's very easy to use, but the appearance of the user interface looks a little old fashioned for a desktop software. Of course recipients don't see that interface, so that is not very consequential.
    Incentivized
    Read full review
    Likelihood to Renew
    Exclaimer
    We are very happy with exclaimer it runs 99.9% of the time without any issues. It also very easy to use and maintain and the design team are happy to use it as its so user friendly. When compared to how much time we used to spend updating banners exclaimer saves us hours. This more than justifies the cost and when it comes to renew we wont be thinking twice about doing so
    Incentivized
    Read full review
    Sendblaster
    No answers on this topic
    Usability
    Exclaimer
    In the order that I recall the setup process: Signature templates need to be set up (attribute mapping to AD) Office 365 connector needs to be set up (global admin needed and exclaimer engineer for guidance) Signature policies need to be set up (who gets which signatures) Office membership groups need to be setup (who in the org will use exclaimer) Members need to be added to those groups (user membership) Agents need to be deployed on the end-user hosts (local agent)
    Incentivized
    Read full review
    Sendblaster
    No answers on this topic
    Reliability and Availability
    Exclaimer
    Never had any issues with availability during our outages.
    Incentivized
    Read full review
    Sendblaster
    No answers on this topic
    Performance
    Exclaimer
    I have to admit that there has been an odd occasion when the pages have taken a while to load. This is the exception rather than the rule.
    Incentivized
    Read full review
    Sendblaster
    No answers on this topic
    Support Rating
    Exclaimer
    I've only had one issue in 7 years where I needed to reach out to Exclaimer for support, but it was handled quickly and resolved my issue. No messing around to provide additional information. Just a quick solution to what I was facing which resolved the issue on the first go around.
    Incentivized
    Read full review
    Sendblaster
    No answers on this topic
    Implementation Rating
    Exclaimer
    Our implementation was relatively easy as we weren't cutting over from anything. We just got the software installed, set up the file share and got active directory set up. We got exsync on a scheduled task and it just worked. We built our templates and policies and it has always been relatively smooth.
    Incentivized
    Read full review
    Sendblaster
    No answers on this topic
    Alternatives Considered
    Exclaimer
    Exclaimer blows the doors off compared to Letsignit. Exclaimer is a little more expensive, but you get what you pay for. What you get is a much better user interface, real analytics instead of one crappy report you have to manually sort, and a much more robust campaign area. With Letsignit I was constantly getting messages that they were experiencing one problem or another, leading to service outages that impacted our users. Gotta love it when the CEO calls because he can't find his email signature. I've had no service interruptions with Exclaim and no email "excuses." That's the sort of thing that makes you lose confidence in a supplier quickly. Oh, and no communication/bills in French. I lived near the Canadian border, I get it, but you have customer databases, communicate appropriately.
    Incentivized
    Read full review
    Sendblaster
    Doesn't apply.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Exclaimer
    Everything runs smoothly between us
    Incentivized
    Read full review
    Sendblaster
    No answers on this topic
    Scalability
    Exclaimer
    you can easily design more than one signature and spit it among the organisation
    Incentivized
    Read full review
    Sendblaster
    No answers on this topic
    Professional Services
    Exclaimer
    We used the Design Template service; this was a very pleasant experience and the design team we in constant communication with us to ensure the templates were designed exactly to our remit.
    Incentivized
    Read full review
    Sendblaster
    No answers on this topic
    Return on Investment
    Exclaimer
    • Uniform feel for all emails sent by the organisation.
    • Meets regulatory Compliance.
    • Ability to send out the right phone numbers for the right departments.
    • It is easy to onboard new staff with the correct details from day 1 (no setup is needed from the new starter).
    Incentivized
    Read full review
    Sendblaster
    • Customer service was greatly improved because of Sendblaster. We were able to design our communication exactly the way we wanted to improve communication effectiveness.
    • Sendblaster helped our brand because email recipients have been very impressed by the polished visual appearance of our outgoing messages, consistent branding and use of logo, wordmark, and other identifiers, etc.
    • We saved a lot of money with Sendblaster. Our organization can send unlimited messages, and the Sendblaster software we paid for places no limit on messages sent. So, since there are no ongoing subscription fees or volume fees after paying for the the software, we saved a lot. Other "software as a service" options would have cost a minimum of $50 per month, and potentially a lot more than that for high-volume email communication.
    Incentivized
    Read full review
    ScreenShots

    Exclaimer Screenshots

    Screenshot of how Exclaimer helps amplify every email with optimized email signatures for the whole organization.Screenshot of the Social Feeds feature. This can display the three latest social posts in an email signature, to strengthen connections and communities.Screenshot of where Exclaimer gives users the ability to automate and schedule signature updates. This helps to guarantee consistent, branded signatures on every email – even from mobile devices and Macs.Screenshot of the Exclaimer Cloud Outlook Add-in, which allows users to choose their email signature as they compose a message.Screenshot of where users can assign signatures to teams, departments, or entire organizations. This interface lets users tailor messages for specific recipients, fostering engagement through personalized approaches.