3 Ratings
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Score 7 out of 100
63 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

FileHold Document Management software

FileHold is great for any size department or organization that is looking to "go paperless." It is a great tool for groups that need to have workflow management and tracking, especially with forms. It is well-suited for groups that are already familiar with Microsoft Office, and not so much for users of other Office Suites.
Anonymous | TrustRadius Reviewer

Laserfiche

Laserfiche is perfect for businesses that need a place to appropriately store their documents digitally and want an environment to grow from. Adding Laserfiche Forms helps grow a business' ability to process their work and reach their customers easier. Laserfiche could be used for all sizes of businesses but may not be as worth it for very small businesses.
Angela Jordan | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

FileHold Document Management software
Laserfiche
8.8
Content capture & imaging
FileHold Document Management software
Laserfiche
9.2
File sync, storage & archiving
FileHold Document Management software
Laserfiche
9.4
Document management
FileHold Document Management software
Laserfiche
9.5
Records management
FileHold Document Management software
Laserfiche
9.4
Content search & retrieval
FileHold Document Management software
Laserfiche
8.9
Enterprise content collaboration
FileHold Document Management software
Laserfiche
8.2
Content publishing & creation
FileHold Document Management software
Laserfiche
8.5
Security, risk management & information governance
FileHold Document Management software
Laserfiche
9.0
Contract lifecycle management
FileHold Document Management software
Laserfiche
8.2
Automated workflows
FileHold Document Management software
Laserfiche
9.2
Mobile support
FileHold Document Management software
Laserfiche
8.0
Integration
FileHold Document Management software
Laserfiche
8.2

Pros

FileHold Document Management software

  • Keep track of approval process once a document is submitted for approval
  • Allowed me to run reports on the amount of documents approved the first time through, second time through etc.
  • Allowed tracking of documents.
Ioana Florina Buzgar | TrustRadius Reviewer

Laserfiche

  • Electronic content management- it provides backup, versioning, access controls, retention policies, powerful search, metadata, and routing. It provides several facilities for importing scanning documents including OCR.
  • Business Process Automation via workflow. Built on Microsoft WWF technology, Laserfiche provides a developer studio (designer) for rapid, visual development. It contains dozens of pre-built objects to accomplish numerous tasks, including document routing, rules, and web API integrations.
  • Electronic Forms- an easy to use interface for creating input forms which can be routed, saved to the repository, and integrated into a workflow.
  • Robotic Process Automation- Laserfiche has put an emphasis on developing their RPA solution to be a serious player in this space. Their RPA bots can be easily integrated into business process automation (BPAs).
Anonymous | TrustRadius Reviewer

Cons

FileHold Document Management software

  • We could not find a graphical representation of the Workflow designer with drag-and-drop fields.
  • We also could not find any easy, efficient way to import or convert from other storage platforms.
  • The only other comment that my team had was that the color scheme could be tweaked to be more pleasing.
Anonymous | TrustRadius Reviewer

Laserfiche

  • Quick Fields, the tool for automatically importing and processing scans by Zone OCR, is primitive and out of date. The user interface is terrible, and the program can behave in unexpected ways. The OCR module from Nuance has a high error rate.
  • Security and access rights are finely grained, and quite powerful, but there isn't a way to get a report of access rights and where they've been set. If a document repository is very large, and was not properly planned out and documented, untangling user rights issues can be a real mess.
  • Most of the modules are intuitive and easy to use. This is a double-edged sword. Forms and workflows are quick and easy to create, but it's possible for a non-programmer to create a workflow or forms process with hundreds of copy-pastes of the same activities where someone with some practical programming experience will create a loop of a dozen activities.
Glen Murie | TrustRadius Reviewer

Likelihood to Renew

FileHold Document Management software

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 8.6
Based on 16 answers
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Judy Nie | TrustRadius Reviewer

Usability

FileHold Document Management software

FileHold Document Management software 6.0
Based on 1 answer
FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.
Anonymous | TrustRadius Reviewer

Laserfiche

Laserfiche 10.0
Based on 6 answers
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
Ramsey Oklah | TrustRadius Reviewer

Reliability and Availability

FileHold Document Management software

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan | TrustRadius Reviewer

Performance

FileHold Document Management software

FileHold Document Management software 7.0
Based on 1 answer
FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.
Anonymous | TrustRadius Reviewer

Laserfiche

Laserfiche 9.0
Based on 1 answer
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
Anonymous | TrustRadius Reviewer

Support

FileHold Document Management software

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 9.4
Based on 9 answers
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
Alexa Siebert | TrustRadius Reviewer

Online Training

FileHold Document Management software

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery | TrustRadius Reviewer

Alternatives Considered

FileHold Document Management software

I find FileHold more useful than SAP at times. It is easier to use, you do not need transaction codes. Both programs allow you to run reports. I am not sure if SAP could be compared with FileHold due to the fact that I use SAP to get approval and funding on tooling contracts. However, in FileHold, all you get is an approval from your supervisors. If all the departments would use FileHold, it would be more efficient and effective.
Ioana Florina Buzgar | TrustRadius Reviewer

Laserfiche

Laserfiche is the leader in the ECM industry, and I believe will stand toe to toe with any competitor on the market. Not only is it on of the most advanced systems for an enterprise wide solution, but the cost is also very competitive. I also do not believe there is any competitor with an integrated forms module.
Mark Ellickson | TrustRadius Reviewer

Return on Investment

FileHold Document Management software

  • Faster approval process
  • Better relationships with our plant [locations]
  • Improved employee efficiency by making the approval process faster
  • Improved employee efficiency by allowing employees to find documents faster through the search function
Ioana Florina Buzgar | TrustRadius Reviewer

Laserfiche

  • Better customer service- if it's in laserfiche you can reproduce a document immediately.
  • Better use of office space as my old fashioned file cabinets that used to take up wall space have decreased in size as I use my Laserfiche filing system instead. Only when necessary is a 'hard copy' kept in a file cabinet such as legal documents, original certificates, permits, etc.
  • Employee empowerment- staff can research a particular subject by reviewing the files in laserfiche. Reading/skimming several pages is easier and you don't clutter your desk with old, dusty manila folders!
Sheila Cruz | TrustRadius Reviewer

Screenshots

Pricing Details

FileHold Document Management software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Range*

* Varies

FileHold Document Management software Editions & Modules

On-premise Edition
FileHold Express for 5 users$3,7501
FileHold Enterprise for 20 users$7,6002
  1. Server and 5 users
  2. Server and 20 users
SaaS Edition
FileHold Express for 5 users$15.001
FileHold Enterprise$10.002
  1. per user / month
  2. Per user / month
Additional Pricing Details
In all cases the price per user will decrease as more users are added to the system. FileHold has many optional and custom features that can be chosen and will change the price. For outright purchase of a license there is an optional 20% per year support and upgrade fee.

Laserfiche

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Laserfiche Editions & Modules

Additional Pricing Details
To learn more about pricing, please visit https://www.laserfiche.com/pricing to get in touch with a Laserfiche professional.

Rating Summary

Likelihood to Recommend

FileHold Document Management software
7.0
Laserfiche
8.8

Likelihood to Renew

FileHold Document Management software
Laserfiche
8.6

Usability

FileHold Document Management software
6.0
Laserfiche
10.0

Reliability and Availability

FileHold Document Management software
Laserfiche
10.0

Performance

FileHold Document Management software
7.0
Laserfiche
9.0

Support

FileHold Document Management software
Laserfiche
9.4

Online Training

FileHold Document Management software
Laserfiche
10.0

Add comparison