Financial Edge vs. SAP Concur

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Financial Edge
Score 6.0 out of 10
N/A
N/AN/A
SAP Concur
Score 8.0 out of 10
N/A
SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
$9
per month
Pricing
Financial EdgeSAP Concur
Editions & Modules
No answers on this topic
Concur Travel and Expense
$9.00
per report (average price)
Offerings
Pricing Offerings
Financial EdgeSAP Concur
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Financial EdgeSAP Concur
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Financial EdgeSAP Concur
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Financial Edge
1.0
4 Ratings
153% below category average
SAP Concur
-
Ratings
Pay calculation1.03 Ratings00 Ratings
Benefit plan administration1.02 Ratings00 Ratings
Direct deposit files1.02 Ratings00 Ratings
Salary revision and increment management1.03 Ratings00 Ratings
Reimbursement management1.04 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Financial Edge
1.0
7 Ratings
150% below category average
SAP Concur
-
Ratings
API for custom integration1.05 Ratings00 Ratings
Plug-ins1.07 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Financial Edge
1.0
9 Ratings
155% below category average
SAP Concur
-
Ratings
Single sign-on capability1.06 Ratings00 Ratings
Role-based user permissions1.09 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Financial Edge
1.0
9 Ratings
153% below category average
SAP Concur
-
Ratings
Dashboards1.09 Ratings00 Ratings
Standard reports1.09 Ratings00 Ratings
Custom reports1.09 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Financial Edge
1.0
10 Ratings
152% below category average
SAP Concur
-
Ratings
Accounts payable1.09 Ratings00 Ratings
Accounts receivable1.07 Ratings00 Ratings
Cash management1.09 Ratings00 Ratings
Bank reconciliation1.010 Ratings00 Ratings
Expense management1.08 Ratings00 Ratings
Time tracking1.04 Ratings00 Ratings
Fixed asset management1.08 Ratings00 Ratings
Multi-currency support1.05 Ratings00 Ratings
Multi-division support1.06 Ratings00 Ratings
Regulations compliance1.07 Ratings00 Ratings
Electronic tax filing1.04 Ratings00 Ratings
Self-service portal1.07 Ratings00 Ratings
Global Financial Support1.06 Ratings00 Ratings
Primary and Secondary Ledgers1.08 Ratings00 Ratings
Intercompany Accounting1.08 Ratings00 Ratings
Localizations1.05 Ratings00 Ratings
Journals and Reconciliations1.08 Ratings00 Ratings
Enterprise Accounting1.06 Ratings00 Ratings
Configurable Accounting1.07 Ratings00 Ratings
Centralized Rules Framework1.06 Ratings00 Ratings
Standardized Processes1.07 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Financial Edge
1.0
3 Ratings
150% below category average
SAP Concur
-
Ratings
Inventory tracking1.02 Ratings00 Ratings
Automatic reordering1.02 Ratings00 Ratings
Location management1.03 Ratings00 Ratings
Manufacturing module1.02 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Financial Edge
1.0
2 Ratings
152% below category average
SAP Concur
-
Ratings
Pricing1.02 Ratings00 Ratings
Order entry1.02 Ratings00 Ratings
Credit card processing1.02 Ratings00 Ratings
Cost of goods sold1.02 Ratings00 Ratings
Order Orchestration1.02 Ratings00 Ratings
End-to-end order visibility1.02 Ratings00 Ratings
Order exception Resolution1.02 Ratings00 Ratings
Expense Management
Comparison of Expense Management features of Product A and Product B
Financial Edge
-
Ratings
SAP Concur
8.4
224 Ratings
5% above category average
Employee Expense Reporting00 Ratings8.7221 Ratings
Corporate Card Reconciliation00 Ratings8.1159 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Financial Edge
-
Ratings
SAP Concur
7.8
185 Ratings
2% below category average
Customizable Approval Policies00 Ratings8.2155 Ratings
Financial Document Management00 Ratings8.2128 Ratings
Payment Status Tracking00 Ratings7.9155 Ratings
Payment Audit Trail00 Ratings7.5141 Ratings
Duplicate Bill Detection00 Ratings7.9126 Ratings
Advanced OCR00 Ratings7.1117 Ratings
Electronic Funds Transfer00 Ratings7.7106 Ratings
Best Alternatives
Financial EdgeSAP Concur
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
BILL Spend & Expense
BILL Spend & Expense
Score 8.8 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
Webexpenses
Webexpenses
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Financial EdgeSAP Concur
Likelihood to Recommend
1.1
(10 ratings)
8.1
(692 ratings)
Likelihood to Renew
-
(0 ratings)
6.5
(29 ratings)
Usability
2.0
(1 ratings)
5.9
(71 ratings)
Availability
-
(0 ratings)
7.2
(9 ratings)
Performance
-
(0 ratings)
7.2
(6 ratings)
Support Rating
1.0
(1 ratings)
8.9
(36 ratings)
In-Person Training
-
(0 ratings)
8.2
(4 ratings)
Online Training
-
(0 ratings)
9.6
(4 ratings)
Implementation Rating
-
(0 ratings)
8.6
(9 ratings)
Configurability
-
(0 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
8.6
(47 ratings)
Product Scalability
-
(0 ratings)
9.6
(47 ratings)
Vendor post-sale
-
(0 ratings)
8.8
(5 ratings)
Vendor pre-sale
-
(0 ratings)
8.8
(4 ratings)
User Testimonials
Financial EdgeSAP Concur
Likelihood to Recommend
Blackbaud
  • Financial Edge is well suited for traditional day to day accounting, accounts payable, and related needs.
  • Financial Edge dashboard does not provide a snapshot view of data that I have found are available through other platforms (like QBO).
Read full review
SAP Concur
I would highly recommend SAP Concur as it's the best tool for managing all our business travel and expenses in one place. It's very easy to use and has a very dedicated and supportive customer team available 24/7. The mobile app makes it easy to manage all our expenses through an intuitive and user-friendly interface.
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Pros
Blackbaud
  • Financial edge is able to be customized in a way that fits our organization.
  • Financial edge is able to provide reports to our end-users on budget versus actual account balances.
  • Financial edge is able to handle a large volume of transactions with ease, having built-in capabilities for batching and balancing.
Read full review
SAP Concur
  • SAP Concur has mobile applications for iOS and Android devices.
  • It offers capabilities that automate complex and repetitive accounting processes.
  • In addition, SAP Concur offers invoice, travel, and expense modules in one place.
  • It eradicates errors when paying vendors by matching POs, invoices, and receivables.
Read full review
Cons
Blackbaud
  • Customer service blames the customer, and never offers solutions other than "wait it out." I've always been told it's my computer, even though everyone else at my work has the same issues.
  • Website is constantly "under maintenance" and it somehow never gets better.
  • The Database View is outdated and glitchy. Honestly get rid of it.
  • The Crystal Report is the only way to handle monthly recurring statements, and Financial Edge does not offer support for it anymore. Good luck figuring that out on your own.
Read full review
SAP Concur
  • Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
  • Concur's setup features may seem a little complicated to certain administrators.
  • Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.
Read full review
Likelihood to Renew
Blackbaud
No answers on this topic
SAP Concur
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
Read full review
Usability
Blackbaud
It's user friendly, when it wants to be.
Read full review
SAP Concur
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
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Reliability and Availability
Blackbaud
No answers on this topic
SAP Concur
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
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Performance
Blackbaud
No answers on this topic
SAP Concur
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Read full review
Support Rating
Blackbaud
I would give this a zero if I could. Here's the deal. Once you request a chat with a representative, they immediately respond. So responsiveness: 10/10. However, they have a tendency to (always) tell you that whatever problem you're experiencing is your problem, not theirs. They offer no solutions and never take responsibility for their website malfunctioning
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SAP Concur
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
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In-Person Training
Blackbaud
No answers on this topic
SAP Concur
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
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Online Training
Blackbaud
No answers on this topic
SAP Concur
To the point and adapted to user
Read full review
Implementation Rating
Blackbaud
No answers on this topic
SAP Concur
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
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Alternatives Considered
Blackbaud
Financial Edge is more economical than GuideStar, and more focused on the financial successes than simply the management of funds and general data.
Read full review
SAP Concur
We have not used any other product for travel and expense management. Earlier this process was manual through HR and Accounts department. SAP Concur now makes the bookings and reimbursements process online and easy for us. SAP Concur also keep track and records of all expenses done. Therefore, it helped our teams to manage financials.
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Scalability
Blackbaud
No answers on this topic
SAP Concur
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
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Return on Investment
Blackbaud
  • Like any enterprise software, there are costs/investments ahead of return. It isn't something you would implement without support.
  • During the significant financial downturn, we were able to use FE to forecast trends and make budget adjustments easily. It transformed communication about forecasting and cuts with assurance.
Read full review
SAP Concur
  • One of the things that I can notice the most through the use of this software is the ease with which I can make travel reservations for business meetings in other cities.
  • As it is a multifunctional software, it allows us to carry out different tasks, and we can finish in record time, so we can also focus on different tasks that are also important for the proper development of the company.
Read full review
ScreenShots

SAP Concur Screenshots

Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app