Firebase Crashlytics vs. New Relic
Product | Rating | Most Used By | Product Summary | Starting Price |
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Firebase Crashlytics | N/A | Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product. | N/A | |
New Relic | N/A | New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring. | $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Highlights |
Research Team Insight Published Firebase Crashlytics and New Relic are both software designed to monitor applications to provide businesses with insights on user behavior and performance. Firebase Crashlytics is a mobile analytics tool built to analyze the performance of iOS and Android applications. New Relic is an Application Performance Monitoring tool that analyzes applications of all kinds. Both application monitoring solutions are popular with businesses of all sizes. FeaturesFirebase Crashlytics and New Relic both provide essential application monitoring features like user behavior analysis, but they also have some standout features that set them apart from each other. Firebase Crashlytics is a lightweight program that specializes in identifying crashes so developers can fix issues as they arise. In addition to identifying causes of crashes, Firebase Crashalytics can also help businesses identify the most important issues to fix by grouping together similar crash causes and identifying what devices they occur on. For businesses looking for a cheap, fast solution for identifying crashes, Firebase Crashlytics is a great choice. New Relic is an all in one web and mobile application monitoring solution. Businesses can use New Relic to see how users are interacting with their applications and how the application performs. New Relic also provides detailed analytics features that help businesses glean insights on their application with customizable reports. LimitationsThough Firebase Crashlytics and New Relic both provide insights on application performance, they also have some limitations that are important to consider. Firebase Crashlytics provides detailed crash reports and useful reports on how the development team should focus their resources, but it doesn’t provide significant information about user behavior. If a business is seeking application data about performance and user behavior they may consider an option like New Relic. New Relic provides detailed information regarding user behavior and application performance, but it is a more resource intensive software compared to the lightweight Firebase Crashlytics. Additionally, New Relics provides good crash reporting, but doesn’t provide detailed insights as to what crashing issues should be prioritized. For organizations focusing on application crashing issues, Firebase Crashlytics may be ideal. PricingFirebase Crashlytics offers a free version for smaller applications, and a pay as you go plan for businesses with a large amount of application data. New Relic offers an essentials pricing package for $12.50 per month that retains application data for a few days. The pro package, which costs $25.00 per month retains application data for three months. |
Firebase Crashlytics | New Relic | |
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Small Businesses | Mixpanel Score 8.9 out of 10 | InfluxDB Score 8.7 out of 10 |
Medium-sized Companies | Flurry Analytics Score 9.0 out of 10 | GitLab Score 8.6 out of 10 |
Enterprises | Flurry Analytics Score 9.0 out of 10 | NetBrain Technologies Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Firebase Crashlytics | New Relic | |
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Likelihood to Recommend | 9.9 (8 ratings) | 7.7 (128 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | 8.8 (17 ratings) |
Usability | 10.0 (1 ratings) | 7.6 (9 ratings) |
Availability | - (0 ratings) | 9.1 (2 ratings) |
Performance | - (0 ratings) | 9.1 (2 ratings) |
Support Rating | - (0 ratings) | 8.9 (8 ratings) |
Implementation Rating | - (0 ratings) | 8.1 (9 ratings) |
Configurability | - (0 ratings) | 7.3 (3 ratings) |
Ease of integration | - (0 ratings) | 9.0 (1 ratings) |
Product Scalability | - (0 ratings) | 9.1 (2 ratings) |
Vendor post-sale | - (0 ratings) | 8.2 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 8.2 (2 ratings) |
Firebase Crashlytics | New Relic | |
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Likelihood to Recommend | Google
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Pros | Google
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Cons | Google
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Likelihood to Renew | Google
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Usability | Google
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Reliability and Availability | Google No answers on this topic | ![]() New Relic
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Performance | Google No answers on this topic | ![]() New Relic
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Support Rating | Google No answers on this topic | ![]() New Relic
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Implementation Rating | Google No answers on this topic | ![]() New Relic
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Alternatives Considered | Google | ![]() New Relic
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Scalability | Google No answers on this topic | ![]() New Relic
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Return on Investment | Google
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