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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fireflies.ai

    Score9.3 out of 10
    N/AFireflies, from Fireflies.AI headquartered in Pleasanton, California, aims to make it easy to record, transcribe, and organize all teams' meetings in one place. Whether it’s important sales calls, recruiting interviews, or team meetings, Fireflies can provide capture of voice conversations.

    $10

    per month per user

    Wingman (legacy product)

    Score9 out of 10
    N/AWingman is a legacy Conversation Intelligence product for recording, analyzing, and coaching sales conversations. On June 15, 2022, Clari acquired Wingman as part of its Revenue Collaboration & Governance strategy to incorporate conversation data into the Clari Revenue Platform and reduce dependence on manually entered CRM activity. Following the acquisition, Wingman was integrated and renamed Clari Copilot. It is no longer an individual product available for sale.N/A
    Pricing
    Fireflies.aiWingman (legacy product)
    Editions & Modules
    Pro
    $10
    per month per user
    Business
    $19
    per month per user
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    Fireflies.aiWingman (legacy product)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Fireflies.aiWingman (legacy product)
    Considered Both Products
    Fireflies.ai
    No answer on this topic
    Discontinued Products
    Chose Wingman (legacy product)
    We have used fireflies also for our meetings and its similar to Wingman but considering the intelligence which Wingman brings fireflies doesn't have that much robust intelligence in reporting. You can use fireflies but when you use Wingman you will actually feel the accuracy …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    100%
    Would buy again
    81 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    60 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    98%
    Happy with the feature set
    79 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    100%
    Lived up to sales and marketing promises
    59 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    98%
    Implementation went as expected
    59 Answers
    Features
    Fireflies.aiWingman (legacy product)
    Notetaking & Recording
    Comparison of Notetaking & Recording features of Fireflies.ai and Wingman (legacy product)
    Feature
    Fireflies.ai
    9.8
    4 Ratings
    18% above category average
    Wingman (legacy product)
    -
    Ratings
    Recording9.84 Ratings00 Ratings
    Best Alternatives
    Fireflies.aiWingman (legacy product)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Gong
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Zoom Revenue Accelerator
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Fireflies.aiWingman (legacy product)
    Likelihood to Recommend
    9.5
    (11 ratings)
    9.4
    (81 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (3 ratings)
    Usability
    9.4
    (6 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Fireflies.aiWingman (legacy product)
    Likelihood to Recommend
    Fireflies.ai
    It does the job really well. They were one of the first on the scene and have continually improved overtime. It's crazy affordable, I'm always surprised when I see the $5 monthly charge compared to other apps I pay more for and use a lot less.
    Incentivized
    Read full review
    Discontinued Products
    Wingman would be well suited for any organisation with more than 5+ reps in their sales team. Recording all the demo calls will create a playbook which will help the reps learn from each other and also to ramp up new reps with how to conduct the demo and discovery calls
    Incentivized
    Read full review
    Pros
    Fireflies.ai
    • Helps in transcription & take notes.
    • Listening to the meeting is very easy.
    • Can be integrated into other various software.
    • They also provide the option to download the meeting and the option to like & dislike the recording.
    • And I love their soundbites features which I can use to highlight the specific part of the recording for future use.
    Incentivized
    Read full review
    Discontinued Products
    • Filtering calls by keywords - saves you time so that you don't have to listen to entire calls.
    • Creating game tapes - so that you can easily onboard new team members.
    • Great support team (love for Sushma).
    • Much cheaper than competitors.
    Incentivized
    Read full review
    Cons
    Fireflies.ai
    • Would love to see the formatting of the summary when I download it look better. The headers are usually far too large and I end up reformatting each summary into my preferred format, layout font, etc. If there’s a way for me to preload, what my preferences are, that would be fantastic so I get a fully complete document without having to do much manipulation after the fact.
    • I have my settings, correct but Fireflies.ai doesn’t always attend every Zoom meeting or every teams meeting. It does about 90% of the time, but there is a 10% failure rate which causes us a huge problem for me.
    Incentivized
    Read full review
    Discontinued Products
    • Searching for specific calls (you can scroll through the list, but that takes time)
    • The dashboard isn't as user friendly as it could be, but a seasoned user can navigate it just fine
    • The AI-driven insights aren't always accurate but are still very useful nonetheless
    Incentivized
    Read full review
    Likelihood to Renew
    Fireflies.ai
    No answers on this topic
    Discontinued Products
    I think Wingman is one of the best software in their segment. Very few companies are cost-effective and offer similar solutions.
    Incentivized
    Read full review
    Usability
    Fireflies.ai
    Given that I work in sales, it is one of the must have tools for the sales team. It helps us understand and review our calls anytime, anywhere. Access to the recording is easy for sales agent as well the team. Summary and transcription saves the time and manual work
    Incentivized
    Read full review
    Discontinued Products
    Super user friendly tool! There are some features that I think might be improved over time, like navigation assistance or tutorials, and quick tips, like how to ensure calls always get recorded, how to add Wingman to calls last-minute, or how to use their playlist feature Game Tapes, but those are nice to haves, not need to haves.
    Incentivized
    Read full review
    Support Rating
    Fireflies.ai
    No answers on this topic
    Discontinued Products
    Wingman is always quick and thorough with their support and often offer to proactively connect on Zoom. I love that.
    Incentivized
    Read full review
    Implementation Rating
    Fireflies.ai
    No answers on this topic
    Discontinued Products
    I wasn't directly involved but no news is good news in our organization for topics like this!
    Incentivized
    Read full review
    Alternatives Considered
    Fireflies.ai
    Fireflies.ai is made for meetings — that’s its main function — so it doesn’t include fancy features like video editing. If you need to record a podcast, it’s better to use Descript. Google Cloud is a good choice if you already have an audio file and need a very detailed transcription. Fireflies not only helps with transcription, but also with summarization and distribution. So while all three tools offer similar features, if you need a meeting copilot, Fireflies performs better.
    Incentivized
    Read full review
    Discontinued Products
    Gong is expensive but it has a lot better AI/Intelligence feature compared to Wingman. Wingman definitely does the job, is cheap, and also support is pretty amazing and I personally like Shruti a lot in terms of what she is doing in this space. Also, Wingman is in an Indian company.
    Incentivized
    Read full review
    Return on Investment
    Fireflies.ai
    • The cost is very affordable and getting ROI for it happens within the first meeting.
    • My clients appreciate the quick turn on having an action plan in place for them.
    • I like having a catalog of meetings I can reference to see the client improvements.
    Read full review
    Discontinued Products
    • Training of new Sales representatives has gone from 1 month to 2 weeks using Wingman as part of the training tools.
    • The transcripts have also helped us to decrease the number of disputes "Lost" on Stripe, by providing evidence needed to win the case.
    Incentivized
    Read full review
    ScreenShots

    Fireflies.ai Screenshots

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