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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FirstSpirt CMS

    Score7.2 out of 10
    Enterprise companies (1,001+ employees)
    FirstSpirit CMS is an enterprise Content Management platform for creating, governing, and publishing digital content across websites, applications, and other delivery channels. It combines visual authoring, developer tooling, workflow controls, and content-delivery options for organizations managing multilingual and multisite digital estates.N/A

    SAP Business Technology Platform

    Score8.6 out of 10
    N/ASAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of pre-built integrations for SAP and third-party applications.N/A
    Pricing
    FirstSpirt CMSSAP Business Technology Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FirstSpirt CMSSAP Business Technology Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    FirstSpirt CMSSAP Business Technology Platform
    Considered Both Products
    Rezolve Ai Limited
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    97%
    Would buy again
    808 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    95%
    Delivers good value for the price
    586 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    97%
    Happy with the feature set
    804 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    87%
    Lived up to sales and marketing promises
    417 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    90%
    Implementation went as expected
    609 Answers
    Features
    FirstSpirt CMSSAP Business Technology Platform
    Security
    Comparison of Security features of FirstSpirt CMS and SAP Business Technology Platform
    Feature
    FirstSpirt CMS
    8.9
    25 Ratings
    8% above category average
    SAP Business Technology Platform
    -
    Ratings
    Role-based user permissions8.925 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of FirstSpirt CMS and SAP Business Technology Platform
    Feature
    FirstSpirt CMS
    8.0
    22 Ratings
    2% above category average
    SAP Business Technology Platform
    -
    Ratings
    API7.819 Ratings00 Ratings
    Internationalization / multi-language8.120 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of FirstSpirt CMS and SAP Business Technology Platform
    Feature
    FirstSpirt CMS
    8.1
    27 Ratings
    3% above category average
    SAP Business Technology Platform
    -
    Ratings
    WYSIWYG editor7.726 Ratings00 Ratings
    Code quality / cleanliness7.626 Ratings00 Ratings
    Admin section8.325 Ratings00 Ratings
    Page templates8.427 Ratings00 Ratings
    Mobile optimization / responsive design8.425 Ratings00 Ratings
    Publishing workflow8.527 Ratings00 Ratings
    Form generator7.823 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of FirstSpirt CMS and SAP Business Technology Platform
    Feature
    FirstSpirt CMS
    7.9
    27 Ratings
    5% above category average
    SAP Business Technology Platform
    -
    Ratings
    Content taxonomy7.725 Ratings00 Ratings
    SEO support8.524 Ratings00 Ratings
    Bulk management8.122 Ratings00 Ratings
    Availability / breadth of extensions7.321 Ratings00 Ratings
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of FirstSpirt CMS and SAP Business Technology Platform
    Feature
    FirstSpirt CMS
    -
    Ratings
    SAP Business Technology Platform
    7.6
    818 Ratings
    2% below category average
    Ease of building user interfaces00 Ratings8.0782 Ratings
    Scalability00 Ratings8.1780 Ratings
    Platform management overhead00 Ratings7.4739 Ratings
    Workflow engine capability00 Ratings7.7655 Ratings
    Platform access control00 Ratings7.6748 Ratings
    Services-enabled integration00 Ratings8.0735 Ratings
    Development environment creation00 Ratings7.9723 Ratings
    Development environment replication00 Ratings7.7631 Ratings
    Issue monitoring and notification00 Ratings7.0714 Ratings
    Issue recovery00 Ratings6.7633 Ratings
    Upgrades and platform fixes00 Ratings7.4677 Ratings
    Best Alternatives
    FirstSpirt CMSSAP Business Technology Platform
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    IBM Cloud Foundry
    Score8.5 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    IBM Cloud Private
    Score9.6 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    AWS Elastic Beanstalk
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FirstSpirt CMSSAP Business Technology Platform
    Likelihood to Recommend
    8.6
    (30 ratings)
    8.4
    (771 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    9.0
    (38 ratings)
    Usability
    8.2
    (16 ratings)
    7.9
    (751 ratings)
    Availability
    8.6
    (2 ratings)
    8.1
    (4 ratings)
    Performance
    8.2
    (2 ratings)
    5.0
    (4 ratings)
    Support Rating
    7.6
    (27 ratings)
    7.3
    (503 ratings)
    In-Person Training
    9.1
    (1 ratings)
    7.3
    (1 ratings)
    Online Training
    8.2
    (2 ratings)
    7.9
    (3 ratings)
    Implementation Rating
    8.6
    (15 ratings)
    7.6
    (15 ratings)
    Configurability
    8.2
    (2 ratings)
    5.8
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.6
    (3 ratings)
    Ease of integration
    9.1
    (1 ratings)
    7.4
    (4 ratings)
    Product Scalability
    8.6
    (2 ratings)
    6.6
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    3.2
    (2 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    2.3
    (2 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    2.4
    (2 ratings)
    User Testimonials
    FirstSpirt CMSSAP Business Technology Platform
    Likelihood to Recommend
    Rezolve Ai Limited
    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Incentivized
    Read full review
    SAP
    If you want to use a well-designed SAP technology to shift into the cloud, you will be more than satisfied with the BTP services overall. There are some improvements for beginners to help them get a better overview of what to do and how to start with their account. My recommendation is to take a foundation training course from the SAP learning hub to prepare for the first steps.
    Incentivized
    Read full review
    Pros
    Rezolve Ai Limited
    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Read full review
    SAP
    • It is very easy to use.
    • All the documentation around it is geared towards the enterprise use case, unlike some other hyperscalers' platforms.
    • The SAP Business Technology Platform is very good because it's got the SAP customer and their business processes in mind. Probably my favorite thing about it is how easy it is to get up and running with a new use case and how well it natively connects to an SAP solution.
    Incentivized
    Read full review
    Cons
    Rezolve Ai Limited
    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Incentivized
    Read full review
    SAP
    • The Automation Integration service has some outdated workflows
    • New services should be available as entitlements as soon as they are released for a particular region without having to buy them from SAP for zero dollars
    • Any subaccount should be able to change the IAS tenant. Currently, if you set it up for a particular IAS, you cannot change to another tenant and are required to recreate the services in a new subaccount.
    Incentivized
    Read full review
    Likelihood to Renew
    Rezolve Ai Limited
    None of our Crownpeak clients are currently thinking about replatforming.
    Read full review
    SAP
    Seamless integration with external system and dashboard to monitor the data flow and analysis are very essential for the business. The way the product is designed and modelled lead to minimum business disruptions. Adopting to the new and modern technology was easy. Keeping the central system as clean and adopting project bases development are advantages.
    Incentivized
    Read full review
    Usability
    Rezolve Ai Limited
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
    Incentivized
    Read full review
    SAP
    Okay, so the content that we have built on the platform is limited to specific testing on the iFlows within integration suite. The visualization layer is nice to use and helps with the design elements, however with developers that are more used to markup languages, it doesn't have the same CLI type feel when you want it. Perhaps the majority of users are that deep, but other platforms have a better CLI type developer experience.
    Incentivized
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    Reliability and Availability
    Rezolve Ai Limited
    We have never encountered any issues with the availability.
    Read full review
    SAP
    Services are generally available
    Incentivized
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    Performance
    Rezolve Ai Limited
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Rezolve Ai Limited
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
    Incentivized
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    SAP
    The biggest problem we ran into was communication between SAP Business Technology Platform and onsite resources. Unfortunately our SAP Business Technology Platform and Cloud systems are under different customer numbers. I constantly had to open tickets under each customer number because I was unsure of where the issue lied. And having to create a dummy ticket for our ECC systems to open the ECC connections for another ticket under the Cloud customer is a pain.
    Incentivized
    Read full review
    In-Person Training
    Rezolve Ai Limited
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
    Read full review
    SAP
    No answers on this topic
    Online Training
    Rezolve Ai Limited
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
    Read full review
    SAP
    Training material in Developers Community or from Learning hub are really good... also most of the time we route through Discovery center... so materials provided by SAP is really good.
    Incentivized
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    Implementation Rating
    Rezolve Ai Limited
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
    Read full review
    SAP
    Having a full cloud native environment for devlopment of microservices and digitals solutions while having standardized access to our core data on SAP via cloud connector is one of the main benefits of using BTP over others hypervisors. BTP is the standard hyperscaler as soon as something relies on data from SAP systems in our company now
    Incentivized
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    Alternatives Considered
    Rezolve Ai Limited
    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
    Incentivized
    Read full review
    SAP
    SAP Concur allows our staff to book, reimburse and remain spend audit compliant. Our Concur system takes feed from Workday and interacts with Credit card vendor. It also makes posting to Accounting and does clearing. SAP Business Technology Platform helped in establishing connection with all these different tools in real time. It helps in getting paid to the card service provider through our Bank through interface, which is built on SAP Business Technology Platform.
    Incentivized
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    Scalability
    Rezolve Ai Limited
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
    Read full review
    SAP
    It's scalable
    Incentivized
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    Return on Investment
    Rezolve Ai Limited
    • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
    • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
    • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
    Incentivized
    Read full review
    SAP
    • As we are on public cloud, we haven't had many break issues due to being standardized.
    • Project management and expectations working with developers has been overwhelmingly positive and improved.
    • Improved connectivity with us migrating to other SAP products and easier/more mainstream integration methods.
    Incentivized
    Read full review
    ScreenShots

    SAP Business Technology Platform Screenshots

    Screenshot of SAP Build Process Automation, an SAP BTP service