Chose FixMe.IT
- Chrome Remote Desktop is not suited at all for remote support.
- LogMeIn is very expensive but the highest grade in its class
Product | Rating | Most Used By | Product Summary | Starting Price |
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FixMe.IT | N/A | FixMe.IT is a cost-effective remote support application that is designed to enable instant, secure, and trouble-free connections between remote computers anywhere in the world. The vendor's value proposition is that with FixMe.IT, support teams can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software. | $30 per seat | |
LogMeIn Rescue by GoTo | N/A | Rescue is a remote support solution for PCs, Macs, and mobile devices. Rescue is designed to help IT teams to offer fast technical support and ensure a secure remote support session for both the IT professional and the end user. From small teams of IT helpdesk technicians to enterprise-level organizations, Rescue aims to offer the… | N/A |
FixMe.IT | LogMeIn Rescue by GoTo | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
FixMe.IT | LogMeIn Rescue by GoTo | |
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Considered Both Products | FixMe.IT | LogMeIn Rescue by GoTo No answer on this topic |
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Top Cons |
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Remote Administration |
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FixMe.IT | LogMeIn Rescue by GoTo | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | mRemoteNG Score 9.7 out of 10 | mRemoteNG Score 9.7 out of 10 |
Enterprises | Remote Desktop Services Score 9.0 out of 10 | Remote Desktop Services Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
FixMe.IT | LogMeIn Rescue by GoTo | |
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Likelihood to Recommend | 9.0 (6 ratings) | 8.8 (181 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 7.8 (33 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | 9.0 (1 ratings) | 8.0 (38 ratings) |
Implementation Rating | - (0 ratings) | 8.9 (3 ratings) |
Configurability | - (0 ratings) | 8.2 (1 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
FixMe.IT | LogMeIn Rescue by GoTo | |
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Likelihood to Recommend | Techinline | GoTo (formerly LogMeIn) |
Pros | Techinline | GoTo (formerly LogMeIn) |
Cons | Techinline | GoTo (formerly LogMeIn) |
Likelihood to Renew | Techinline | GoTo (formerly LogMeIn) |
Usability | Techinline No answers on this topic | GoTo (formerly LogMeIn) |
Reliability and Availability | Techinline No answers on this topic | GoTo (formerly LogMeIn) |
Performance | Techinline No answers on this topic | GoTo (formerly LogMeIn) |
Support Rating | Techinline | GoTo (formerly LogMeIn) |
Implementation Rating | Techinline No answers on this topic | GoTo (formerly LogMeIn) |
Alternatives Considered | Techinline | GoTo (formerly LogMeIn) |
Scalability | Techinline No answers on this topic | GoTo (formerly LogMeIn) |
Return on Investment | Techinline | GoTo (formerly LogMeIn) |
ScreenShots | LogMeIn Rescue by GoTo Screenshots |