What users are saying about
16 Ratings
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Top Rated
4953 Ratings
16 Ratings
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Score 7.8 out of 100

Slack

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Top Rated
4953 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Flock

Flock might be useful in community work or in college communications. It can also be used in start-ups where the cost would be a factor. Flock needs to up its game if it really wants to compete with giants like Slack. For large companies, Flock should be not be used as there are better alternatives to it in the market.
Anonymous | TrustRadius Reviewer

Slack

Our software development teams and project managers find Slack helpful within the businesses. It is the most widely used networked communication platform. For teamwork, project management, and meetings, it's our go-to app. The Zoom/Outlook integration is fantastic. The Quick Huddle is my favorite feature. I use it to collaborate and share screens with my coworkers. We can also use it to share files, images, and URLs, among other options.
Mst Rahima Khatun | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Flock
7.9
Slack
8.1
Task Management
Flock
6.6
Slack
7.8
Gantt Charts
Flock
10.0
Slack
7.8
Scheduling
Flock
8.6
Slack
7.4
Workflow Automation
Flock
7.5
Slack
7.9
Mobile Access
Flock
7.7
Slack
9.3
Search
Flock
6.4
Slack
8.4
Visual planning tools
Flock
8.3
Slack
8.2

Communication

Flock
8.7
Slack
8.6
Chat
Flock
8.6
Slack
9.6
Notifications
Flock
8.4
Slack
9.1
Discussions
Flock
7.9
Slack
9.2
Surveys
Flock
9.8
Slack
7.7
Internal knowledgebase
Flock
7.7
Slack
7.7
Integrates with GoToMeeting
Flock
10.0
Slack
8.1
Integrates with Gmail and Google Hangouts
Flock
8.0
Slack
9.0
Integrates with Outlook
Flock
9.2
Slack
8.4

File Sharing & Management

Flock
8.8
Slack
8.4
Versioning
Flock
6.9
Slack
8.2
Video files
Flock
9.4
Slack
8.5
Audio files
Flock
9.4
Slack
8.5
Document collaboration
Flock
9.2
Slack
8.0
Access control
Flock
8.2
Slack
8.0
Advanced security features
Flock
9.4
Slack
8.2
Integrates with Google Drive
Flock
9.8
Slack
8.9
Device sync
Flock
8.0
Slack
8.8

Pros

Flock

  • Real-time communication is perfect.
  • The mobile apps really let us take everything on the go.
  • It integrates perfectly with our calendar.
Anthony Zurica | TrustRadius Reviewer

Slack

  • Messaging - Much better than Teams in terms of UX for chats!
  • DM groups - Easy to create and add members
  • Integration with other apps. This helps so much so much for alerts, notifications!
  • Multi-device usage. A boon for Slacking on desk, on the road and more!
Victor Tay | TrustRadius Reviewer

Cons

Flock

  • Flock's video and audio quality is sometimes poor as a result of poor internet connectivity
  • It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference
Benard Wambua | TrustRadius Reviewer

Slack

  • The main problem we have had with using Slack is in relation to its word search system. This platform offers us a search system since on many occasions, some messages are lost during long conversations, however, this search system is not as effective since it only shows the most recent words of the search and does not show all of the results. It is important to note that a deeper and more exact search would help us find messages faster.
Jessica Alvarez | TrustRadius Reviewer

Likelihood to Renew

Flock

No score
No answers yet
No answers on this topic

Slack

Slack 9.4
Based on 13 answers
Slack works incredibly well and allows our whole remote-first company to work together from all around the World. The flexibility, ease of use and scalability of the solution means that we can continue to grow and make use of the team with a minimum of effort. I can see no obvious reasons why we would migrate to a different tool other than perhaps cost, but whatever savings would disappear in migration/setup time and the initial productivity loss.
Anonymous | TrustRadius Reviewer

Usability

Flock

Flock 10.0
Based on 1 answer
The user interface is fantastic and that makes it easier for all the users
Benard Wambua | TrustRadius Reviewer

Slack

Slack 8.7
Based on 26 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Support Rating

Flock

Flock 8.9
Based on 4 answers
We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
Sasha Jacobsen | TrustRadius Reviewer

Slack

Slack 8.1
Based on 128 answers
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Anonymous | TrustRadius Reviewer

Implementation Rating

Flock

No score
No answers yet
No answers on this topic

Slack

Slack 10.0
Based on 4 answers
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Flock

I did not like Google Hangouts. Hangouts is more geared toward personal communication instead of business related communication. Flock is also a lot easier to use and has more options related to a business setting.
Kristen Reeves | TrustRadius Reviewer

Slack

None of the competition coming from the Microsoft or Cisco provide the user experience of today's consumerized social media. Slack, on the other hand, is fully on par with the best and most known social media applications that consumers use. Consumerization of IT shows here as well, as people want to use the style of tools they are happy with in the free time as well.
Janne Mikola | TrustRadius Reviewer

Return on Investment

Flock

  • It did provide a creative space for conversation and this does equal a great return on investment, considering the investment is free for the base use.
  • For the team members who enjoyed using it, it helped them save time in their day by having a repository for notes and creative ideas.
Tim Mack | TrustRadius Reviewer

Slack

  • In our Marketing sector, Slack completely improved productivity, since we managed to generate excellent communication between all employees and this helped us to have better task planning and to organize all advertising campaigns. In addition, this productivity improvement helped us to be more organized in the configuration and administration of marketing, to know what kind of ideas we will carry out to expand advertising in our company.
  • We managed to get a better visualization of the advertising progress of each created campaign. Thanks to the excellent real-time integration that Slack provided us, we were able to visualize the progress we had in each campaign while we had a general or individual conversation.
Sasha Brito | TrustRadius Reviewer

Pricing Details

Flock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Flock Editions & Modules

Additional Pricing Details

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack Editions & Modules

Edition
Standard$8.001
Plus$15.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

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