Flock vs Slack | TrustRadius

What users are saying about

Score 7.8 out of 10

Based on 16 reviews and ratings

Score 9 out of 10

Based on 4953 reviews and ratings

Feature Rating Comparison

Flock

Slack

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Flock

Slack

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Flock

Slack

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Real-time communication is perfect.
The mobile apps really let us take everything on the go.
It integrates perfectly with our calendar.

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Owner

Zurica LawLaw Practice, 1-10 employees

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Messaging - Much better than Teams in terms of UX for chats!
DM groups - Easy to create and add members
Integration with other apps. This helps so much so much for alerts, notifications!
Multi-device usage. A boon for Slacking on desk, on the road and more!

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Engineer

IronNet CyberSecurityComputer Software, 201-500 employees

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Cons

Flock's video and audio quality is sometimes poor as a result of poor internet connectivity
It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference

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Director of Product Management

Brighten A Soul FoundationHospitality, 51-200 employees

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The main problem we have had with using Slack is in relation to its word search system. This platform offers us a search system since on many occasions, some messages are lost during long conversations, however, this search system is not as effective since it only shows the most recent words of the search and does not show all of the results. It is important to note that a deeper and more exact search would help us find messages faster.

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Jessica Alvarez

Founder

GAL Real EstateReal Estate, 1001-5000 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Slack 9.4

Based on 13 answers

Slack works incredibly well and allows our whole remote-first company to work together from all around the World. The flexibility, ease of use and scalability of the solution means that we can continue to grow and make use of the team with a minimum of effort. I can see no obvious reasons why we would migrate to a different tool other than perhaps cost, but whatever savings would disappear in migration/setup time and the initial productivity loss.

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Verified User

Contributor in Product Management

Computer Software Company, 1001-5000 employees

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Usability

Flock 10.0

Based on 1 answer

The user interface is fantastic and that makes it easier for all the users

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Director of Product Management

Brighten A Soul FoundationHospitality, 51-200 employees

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Slack 8.7

Based on 26 answers

Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).

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Developer

By the Book, Inc (Software For Churches/NonProfits)Religious Institutions, 1-10 employees

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Support Rating

Flock 8.9

Based on 4 answers

We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.

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Model

'Self-Employed'Broadcast Media, 11-50 employees

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Slack 8.1

Based on 128 answers

I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.

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Verified User

Contributor in Other

Food & Beverages Company, 201-500 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Slack 10.0

Based on 4 answers

It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.

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Verified User

Director in Sales

Internet Company, 51-200 employees

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Alternatives Considered

I did not like Google Hangouts. Hangouts is more geared toward personal communication instead of business related communication. Flock is also a lot easier to use and has more options related to a business setting.

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Data Entry Clerk

Halifax County Tax DepartmentGovernment Administration, 11-50 employees

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None of the competition coming from the Microsoft or Cisco provide the user experience of today's consumerized social media. Slack, on the other hand, is fully on par with the best and most known social media applications that consumers use. Consumerization of IT shows here as well, as people want to use the style of tools they are happy with in the free time as well.

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Technical Product Manager

TeliaTelecommunications, 10,001+ employees

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Return on Investment

It did provide a creative space for conversation and this does equal a great return on investment, considering the investment is free for the base use.
For the team members who enjoyed using it, it helped them save time in their day by having a repository for notes and creative ideas.

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Instructor

Atlanta Kyusho and JujitsuPerforming Arts, 11-50 employees

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In our Marketing sector, Slack completely improved productivity, since we managed to generate excellent communication between all employees and this helped us to have better task planning and to organize all advertising campaigns. In addition, this productivity improvement helped us to be more organized in the configuration and administration of marketing, to know what kind of ideas we will carry out to expand advertising in our company.
We managed to get a better visualization of the advertising progress of each created campaign. Thanks to the excellent real-time integration that Slack provided us, we were able to visualize the progress we had in each campaign while we had a general or individual conversation.

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Marketing Director

GAL Real EstateReal Estate, 1001-5000 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Flock Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Slack Editions & Modules

Edition

Standard	$8.00¹
Plus	$15.00¹

Per User Per Month

Additional Pricing Details

—

Rating Summary

Flock

Slack

Flock

Slack

Flock

Slack

Flock

Slack

Flock

Slack

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