Flock vs Slack

Flock provides a casual as well as professional approach. Prevents the hassles of communicating over phones. Once logged out the employee will not be disturbed after work hours. All the information, messages, and data that have been communicated to date are secure & can be accessed anytime. A great channel to pass on information to all the employees within an instant.

Slack has a lot of benefits, but you should know that it's a heavy "messenger" it's very useful in a big companies but not so much if you work in a small startups, it's much faster and easier to send messages via Whatsapp or Telegram, I was working in a startup for 2 years and it was pretty strange to have so many channels with 2-3 person in each which is quiet losing the point of slack. And now, if you are a big company that's the benefits which you will get with slack: - Option to have many channels for different topics - Option to answer to a message in a single tread which makes a whole feed lean and if you want to see and read what goes on you can just enter to the tread - Option to integrate different services like Google Azure or other small 3rd parties - Option to make a calls/group calls

• Real-time communication is perfect.
• The mobile apps really let us take everything on the go.
• It integrates perfectly with our calendar.

• Schedule messages --> In order to promote work-life balance, we can schedule messages such that they reach the recipient's inbox during the office hours
• Entire conversation --> A new joiner to a channel has access to all the previous conversation, making it easy for Knowledge Transfer
• Snooze notification option --> This is really helpful so that individuals don't get disturbed during the off-time or when they are in meetings/doing some important work

• Flock's video and audio quality is sometimes poor as a result of poor internet connectivity
• It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference

• I'd like to see further ways to organize my chats. Right now, it's very linear. Maybe folders inside folders.
• Being able to transfer any videos recorded in Slack between slack conversations without downloading and uploading. Aka, a Slack link for the video (like loom).
• A cheat sheet of available commands (like starting a zoom chat) --I'd love to know what all my company has enabled.

As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.

The user interface is fantastic and that makes it easier for all the users

As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.

We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.

I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.

It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.

I did not like Google Hangouts. Hangouts is more geared toward personal communication instead of business related communication. Flock is also a lot easier to use and has more options related to a business setting.

Slack is a faster tool for communication since everything is in-app. It syncs with all my devices, so I don't miss anything. Other platforms redirect, which slows down its performance. The accessibility of slack works for everyone in the community. Circle Community Platform is still underdeveloped and does not have an Android option; Microsoft Teams is not friendly on iPhones.

• It did provide a creative space for conversation and this does equal a great return on investment, considering the investment is free for the base use.
• For the team members who enjoyed using it, it helped them save time in their day by having a repository for notes and creative ideas.

• It has saved us a lot of time that would have been spent sending emails back and forth.
• Search option adds accountability to our team conversations.
• Integrations with Google Drive and Gmail are another great time saver.
• Sharing files allows us to collaborate faster and better.