What users are saying about
7 Ratings
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Top Rated
1024 Ratings
7 Ratings
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Score 9.5 out of 100

Webex App

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Top Rated
1024 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Webex App ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

4.9

Flowdock

49%
8.2

Webex App

82%
Webex App ranks higher in 7/7 features

Task Management

6.7
67%
2 Ratings
8.2
82%
201 Ratings

Gantt Charts

3.0
30%
1 Rating
7.6
76%
117 Ratings

Scheduling

4.0
40%
1 Rating
8.7
87%
294 Ratings

Workflow Automation

2.0
20%
1 Rating
8.0
80%
159 Ratings

Mobile Access

7.2
72%
2 Ratings
8.9
89%
329 Ratings

Search

5.7
57%
2 Ratings
8.0
80%
267 Ratings

Visual planning tools

6.0
60%
1 Rating
8.2
82%
182 Ratings

Communication

3.8

Flowdock

38%
8.4

Webex App

84%
Webex App ranks higher in 8/8 features

Chat

8.9
89%
2 Ratings
8.9
89%
360 Ratings

Notifications

7.7
77%
2 Ratings
8.7
87%
354 Ratings

Discussions

7.7
77%
2 Ratings
8.9
89%
336 Ratings

Surveys

2.0
20%
1 Rating
7.9
79%
225 Ratings

Internal knowledgebase

1.0
10%
1 Rating
7.9
79%
206 Ratings

Integrates with GoToMeeting

1.0
10%
1 Rating
8.3
83%
132 Ratings

Integrates with Gmail and Google Hangouts

1.0
10%
1 Rating
8.1
81%
162 Ratings

Integrates with Outlook

1.0
10%
1 Rating
8.7
87%
311 Ratings

File Sharing & Management

7.8

Flowdock

78%
8.3

Webex App

83%
Webex App ranks higher in 8/8 features

Video files

8.0
80%
1 Rating
8.1
81%
283 Ratings

Audio files

8.0
80%
1 Rating
8.5
85%
281 Ratings

Document collaboration

8.0
80%
1 Rating
8.3
83%
272 Ratings

Access control

8.0
80%
1 Rating
8.3
83%
242 Ratings

Advanced security features

7.0
70%
1 Rating
8.3
83%
252 Ratings

Versioning

N/A
0 Ratings
8.0
80%
190 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.4
84%
158 Ratings

Device sync

N/A
0 Ratings
8.4
84%
229 Ratings

Attribute Ratings

  • Flowdock is rated higher in 1 area: Likelihood to Renew
  • Webex App is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.6

Flowdock

66%
2 Ratings
8.7

Webex App

87%
423 Ratings

Likelihood to Renew

10.0

Flowdock

100%
1 Rating
7.3

Webex App

73%
10 Ratings

Usability

Flowdock

N/A
0 Ratings
8.8

Webex App

88%
360 Ratings

Availability

Flowdock

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Performance

Flowdock

N/A
0 Ratings
9.0

Webex App

90%
1 Rating

Support Rating

Flowdock

N/A
0 Ratings
8.5

Webex App

85%
398 Ratings

In-Person Training

Flowdock

N/A
0 Ratings
9.1

Webex App

91%
2 Ratings

Online Training

Flowdock

N/A
0 Ratings
8.9

Webex App

89%
3 Ratings

Implementation Rating

Flowdock

N/A
0 Ratings
9.0

Webex App

90%
6 Ratings

Configurability

Flowdock

N/A
0 Ratings
9.0

Webex App

90%
2 Ratings

Ease of integration

Flowdock

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Product Scalability

Flowdock

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Vendor post-sale

Flowdock

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Vendor pre-sale

Flowdock

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Likelihood to Recommend

Broadcom

Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Read full review

Cisco

In case of meetings with external vendors, we can restrict permissions to external participants. This is a radical and very useful feature that helps us manage our company privacy better. When organising training programmes for our interns, we download the attentiveness data from Webex at the end of the session, which helps us monitor the level of seriousness and meticulousness of our interns.
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Pros

Broadcom

  • Mobile app experience
  • Software integrations
  • Notifications
Read full review

Cisco

  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review

Cons

Broadcom

  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
Read full review

Cisco

  • Chromecast integration so that Webex can be sent to a normal TV or Monitor, rather than just to WebEx Boards.
  • Having an option to create publically searchable spaces so that a community can be grown around Webex.
  • A Meraki app/bot to push notification to the Webex App.
Read full review

Pricing Details

Flowdock

Starting Price

Editions & Modules

Flowdock editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Webex App

    Starting Price

    $0 user/month

    Editions & Modules

    Webex App editions and modules pricing
    EditionModules
    Basic Plan$0.001
    Meet Plan$13.502
    Meet + Call Plan$25.003
    Enterprise PlanContact Sales4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    Likelihood to Renew

    Broadcom

    I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
    Read full review

    Cisco

    Webex App is really easy to use, friendly interface and feature rich application. Besides that, there are some few bugs and instability to correct to give a 10 grade in my opinion. The application sometimes lost audio device configuration, specially when used with Microsoft Windows 11. It is somehow annoying behavior, not frequently but it forces you to restart Windows to get it back to normal condition.
    Read full review

    Usability

    Broadcom

    No answers on this topic

    Cisco

    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Read full review

    Reliability and Availability

    Broadcom

    No answers on this topic

    Cisco

    We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
    Read full review

    Performance

    Broadcom

    No answers on this topic

    Cisco

    I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
    Read full review

    Support Rating

    Broadcom

    No answers on this topic

    Cisco

    The support offered by the Webex App customer support team is outstanding and very helpful. All the way from deployment, to set up to usage, any issues you dire t to them are responded to almost instantly. More so, they do follow-ups to ensure you are completely satisfied with the services they offered.
    Read full review

    In-Person Training

    Broadcom

    No answers on this topic

    Cisco

    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review

    Online Training

    Broadcom

    No answers on this topic

    Cisco

    Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
    Read full review

    Implementation Rating

    Broadcom

    No answers on this topic

    Cisco

    Implementation was quite smooth
    Read full review

    Alternatives Considered

    Broadcom

    Slack is a similar software.
    Private chat or channels are well implemented in both softwares and both are also very easy to setup.
    Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
    The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
    Read full review

    Cisco

    I had to choose Webex App, my company uses it. It stacks up very poorly in the UI/UX department. The whole app is a mess. If it wasn’t a mess it would’ve taken over as the app of the pandemic. It needs a fundamental redesign. I hate using it.
    Read full review

    Scalability

    Broadcom

    No answers on this topic

    Cisco

    Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
    Read full review

    Return on Investment

    Broadcom

    • Our company uses it by default.
    • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
    Read full review

    Cisco

    • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
    • Many teachers have now good skills for online education due to Webex conferences.
    • Our students have good jobs and they manage to access Universities due to our Webex conferences.
    Read full review

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