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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FortiGate

    Score8.5 out of 10
    N/AFortiNet FortiGate is a firewall option with high integrability. It offers a variety of deployment options and next-gen firewall capabilities, including integration with IaaS cloud platforms and public cloud environments.N/A

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    FortiGateTeamViewer
    Editions & Modules
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    FortiGateTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsFortiGate pricing starts at $250 for home office use, up to $300,000 for large enterprise appliances. Must contact sales team for pricing.—
    More Pricing Information
    Community Pulse
    FortiGateTeamViewer
    Considered Both Products
    Fortinet
    Chose FortiGate
    Same functionality (in some cases even greater) at a fraction of the cost, with a much more intuitive management interface and a constantly evolving OS that adapts to the needs of the clients.
    Incentivized
    TeamViewer
    Chose TeamViewer
    I think the TeamViewer app is the most popular among IT professionals because of its simplicity. It has an interface that anyone who will use it for the first time will feel familiar [with]. During the period we supported users, it even offered an application that we could …
    Incentivized
    Chose TeamViewer
    We did not use another tool for this purpose, as we already knew the particular version, we made the decision to deploy the commercial version by offering us more resources and support.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    49 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    48 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    49 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    47 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    FortiGateTeamViewer
    Firewall
    Comparison of Firewall features of Fortinet FortiGate and TeamViewer
    Feature
    Fortinet FortiGate
    8.7
    53 Ratings
    1% above category average
    TeamViewer
    -
    Ratings
    Identification Technologies8.951 Ratings00 Ratings
    Visualization Tools8.351 Ratings00 Ratings
    Content Inspection8.852 Ratings00 Ratings
    Policy-based Controls8.953 Ratings00 Ratings
    Active Directory and LDAP8.750 Ratings00 Ratings
    Firewall Management Console7.752 Ratings00 Ratings
    Reporting and Logging8.353 Ratings00 Ratings
    VPN9.152 Ratings00 Ratings
    High Availability9.348 Ratings00 Ratings
    Stateful Inspection9.251 Ratings00 Ratings
    Proxy Server8.539 Ratings00 Ratings
    Security
    Comparison of Security features of Fortinet FortiGate and TeamViewer
    Feature
    Fortinet FortiGate
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of Fortinet FortiGate and TeamViewer
    Feature
    Fortinet FortiGate
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Fortinet FortiGate and TeamViewer
    Feature
    Fortinet FortiGate
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of Fortinet FortiGate and TeamViewer
    Feature
    Fortinet FortiGate
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    FortiGateTeamViewer
    Small Businesses
    SonicWall NSA Series
    Score8.3 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FortiGateTeamViewer
    Likelihood to Recommend
    8.7
    (79 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    7.0
    (5 ratings)
    8.1
    (68 ratings)
    Usability
    8.7
    (21 ratings)
    9.0
    (59 ratings)
    Availability
    8.0
    (3 ratings)
    9.1
    (6 ratings)
    Performance
    9.0
    (2 ratings)
    9.1
    (6 ratings)
    Support Rating
    9.0
    (27 ratings)
    9.2
    (51 ratings)
    In-Person Training
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    5.0
    (5 ratings)
    8.7
    (166 ratings)
    Configurability
    7.0
    (2 ratings)
    8.4
    (5 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (2 ratings)
    9.1
    (5 ratings)
    Product Scalability
    7.0
    (3 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    8.0
    (2 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    8.0
    (2 ratings)
    9.1
    (6 ratings)
    User Testimonials
    FortiGateTeamViewer
    Likelihood to Recommend
    Fortinet
    Fortinet FortiGate addressed an immediate security issue we had a few years ago. The device gave us a much clearer picture of the activities on our network and also more importantly, increased our awareness of threats from the internet as a whole. Fortinet FortiGate helps us to mitigate these threats with regular signature updates from Fortiguard labs, identifying certain characteristics which, once recognised by Fortinet FortiGate, can be harnessed to deploy powerful 'playbooks'.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Fortinet
    • SD-WAN - Load balancing of Internet traffic is a USP of Fortigate and makes it stand tall in the competition. Be it 3 or more Internet Links, multiple Subnets/segments of users to distribute and bandwidth load balancing for links and users. SLA based monitoring of Internet Links / MPLS links, makes it even better to choose the links on the basis of performance (Latency, packet loss, Jitter etc).
    • SSL VPN configuration - As we all have WFH force (to some extend or all employee) during Covid-19, it is impossible to plan BCP without having a SSL VPN. In Fortigate, the SSL VPN configuration is very easy with the help of wizard. The deep CLI-level debugging is also very helpful in troubleshooting. Type of tunnel can be easily configured - Full Tunnel or Split Tunnel for SSL.
    • Explicit Proxy - This is also a great feature to shape and re-route the traffic, configuring the Proxy on the Firewall itself. We are using this feature in Pilot for now, and planned to rollout in few weeks looking at the success rate of the POC.
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Fortinet
    • Documentation is missing a great deal of detail and assumes the customer and just guess and fill in the blanks themselves
    • Fortinet has lots and lots of video guides on topics that only a small percentage of customers would ever need
    • The documentation and video guides do not get updated so most is only relevant to older software versions
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Fortinet
    Fortinet's products have kept improving with new software releases and they continue to deliver great value. Their support is also very good. I believe that as a small enterprise, their products have given us competitive advantage delivering features and functionality that enable us to innovate and do things better. They also continue to be a leader in the markets they serve.
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Fortinet
    The firewall runs very well, firmware updates are fairly quick but you must follow the upgrade path. Neglecting this step will cause a lot of pain. If you decide to go with Fortinet FortiGate switches and/or access points, they can be managed within the firewall which is great. We're also using the FortiAnalyzer which easily plugs into the firewall for any reporting you may require.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Fortinet
    We had didn't any hardware failures at our two main office locations and upgraded our units last year after using them for about 5-6 years
    Incentivized
    Read full review
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Fortinet
    Good performance and really good integration. We have integration with Microsoft AD.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Fortinet
    The Support team at Fortinet is excellent. They can not only help you configure the device for what you are trying to do, they offer suggestions on improving rules, and troubleshooting issues. Their response time is fast, ensuring you are up and running immediately with no questions asked. We had a hard drive failure in one of our Fortinet Fortigate appliances. The tech answered immediately, and started rebuilding the drive after some preliminary investigations. After rebuilding, there were still errors and issues, so they dispatched a brand new Fortinet Fortigate appliance. The tech then backed up the configurations for when the new device came in, which showed up in a few hours. A restore of the configuration took less than a minute, and there were no more errors or issues.
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Fortinet
    I received it a couple years afters use it and it was just to confirm my knowledge about the tool.
    Incentivized
    Read full review
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Fortinet
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Fortinet
    Make sure that you have the most current version of FortiOS. Make sure all Fortigates are on the same version
    Incentivized
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Fortinet
    [Fortinet] FortiGate is not only cost effective but it gives the comprehensive security against the APT attacks and gives the complete traffic visibility and granular control. You can easily create the VDOMs (Virtual firewall) within a Fortigate firewall and customize the dashboard as per your requirement if you have multiple VDOMs within a single firewall.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Fortinet
    No changes needed to terms and conditions.
    Incentivized
    Read full review
    TeamViewer
    No answers on this topic
    Scalability
    Fortinet
    My environments are pretty small (less than 100 users per location) so no issues here.
    Incentivized
    Read full review
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Fortinet
    • The pricing given to us for our firewall was well within what we were already spending for other vendors solutions and had the added value of eliminating a separate expense for a dedicated web filtering appliance.
    • We have also adopted Fortinet's security fabric approach and thus changed vendors for our switch and AP devices. These devices have come at reduced prices as compared to another previous vendor we were using, particularly in relation to ongoing annual maintenance costs.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.