Fortinet FortiGate vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FortiGate
Score 8.5 out of 10
N/A
FortiNet FortiGate is a firewall option with high integrability. It offers a variety of deployment options and next-gen firewall capabilities, including integration with IaaS cloud platforms and public cloud environments.N/A
TeamViewer
Score 8.6 out of 10
N/A
Teamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.
$299
per year
Pricing
Fortinet FortiGateTeamViewer
Editions & Modules
No answers on this topic
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
FortiGateTeamViewer
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsFortiGate pricing starts at $250 for home office use, up to $300,000 for large enterprise appliances. Must contact sales team for pricing.
More Pricing Information
Community Pulse
Fortinet FortiGateTeamViewer
Considered Both Products
FortiGate
Chose Fortinet FortiGate
Same functionality (in some cases even greater) at a fraction of the cost, with a much more intuitive management interface and a constantly evolving OS that adapts to the needs of the clients.
TeamViewer
Chose TeamViewer
I think the TeamViewer app is the most popular among IT professionals because of its simplicity. It has an interface that anyone who will use it for the first time will feel familiar [with]. During the period we supported users, it even offered an application that we could …
Chose TeamViewer
We did not use another tool for this purpose, as we already knew the particular version, we made the decision to deploy the commercial version by offering us more resources and support.
Features
Fortinet FortiGateTeamViewer
Firewall
Comparison of Firewall features of Product A and Product B
Fortinet FortiGate
8.7
53 Ratings
1% above category average
TeamViewer
-
Ratings
Identification Technologies8.951 Ratings00 Ratings
Visualization Tools8.351 Ratings00 Ratings
Content Inspection8.852 Ratings00 Ratings
Policy-based Controls8.953 Ratings00 Ratings
Active Directory and LDAP8.750 Ratings00 Ratings
Firewall Management Console7.752 Ratings00 Ratings
Reporting and Logging8.353 Ratings00 Ratings
VPN9.152 Ratings00 Ratings
High Availability9.348 Ratings00 Ratings
Stateful Inspection9.251 Ratings00 Ratings
Proxy Server8.539 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Fortinet FortiGate
-
Ratings
TeamViewer
8.7
52 Ratings
2% below category average
Role-based user permissions00 Ratings8.752 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Fortinet FortiGate
-
Ratings
TeamViewer
8.7
535 Ratings
4% above category average
File transfer00 Ratings8.8503 Ratings
Instant message00 Ratings8.7463 Ratings
Access to sleeping/powered-off computers00 Ratings7.3353 Ratings
Session record00 Ratings8.4362 Ratings
Annotations00 Ratings8.1130 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Fortinet FortiGate
-
Ratings
TeamViewer
8.0
38 Ratings
7% below category average
Third-party software integrations00 Ratings8.038 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Fortinet FortiGate
-
Ratings
TeamViewer
8.4
63 Ratings
3% above category average
Attended device access00 Ratings9.162 Ratings
Unattended device access00 Ratings8.558 Ratings
Mobile device access00 Ratings7.855 Ratings
Virtual device access00 Ratings8.452 Ratings
Multiple-display support00 Ratings8.353 Ratings
Multiple concurrent sessions00 Ratings8.352 Ratings
User Ratings
Fortinet FortiGateTeamViewer
Likelihood to Recommend
8.8
(79 ratings)
8.7
(592 ratings)
Likelihood to Renew
7.0
(5 ratings)
8.2
(67 ratings)
Usability
8.6
(21 ratings)
9.0
(57 ratings)
Availability
8.0
(3 ratings)
9.1
(5 ratings)
Performance
9.0
(2 ratings)
9.1
(5 ratings)
Support Rating
9.0
(27 ratings)
9.5
(50 ratings)
In-Person Training
10.0
(1 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
5.0
(5 ratings)
8.8
(147 ratings)
Configurability
7.0
(2 ratings)
9.1
(4 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.0
(2 ratings)
9.1
(5 ratings)
Product Scalability
7.0
(3 ratings)
9.1
(5 ratings)
Vendor post-sale
8.0
(2 ratings)
8.4
(5 ratings)
Vendor pre-sale
8.0
(2 ratings)
9.1
(5 ratings)
User Testimonials
Fortinet FortiGateTeamViewer
Likelihood to Recommend
Fortinet
Fortinet FortiGate addressed an immediate security issue we had a few years ago. The device gave us a much clearer picture of the activities on our network and also more importantly, increased our awareness of threats from the internet as a whole. Fortinet FortiGate helps us to mitigate these threats with regular signature updates from Fortiguard labs, identifying certain characteristics which, once recognised by Fortinet FortiGate, can be harnessed to deploy powerful 'playbooks'.
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TeamViewer
I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN.
Read full review
Pros
Fortinet
  • SD-WAN - Load balancing of Internet traffic is a USP of Fortigate and makes it stand tall in the competition. Be it 3 or more Internet Links, multiple Subnets/segments of users to distribute and bandwidth load balancing for links and users. SLA based monitoring of Internet Links / MPLS links, makes it even better to choose the links on the basis of performance (Latency, packet loss, Jitter etc).
  • SSL VPN configuration - As we all have WFH force (to some extend or all employee) during Covid-19, it is impossible to plan BCP without having a SSL VPN. In Fortigate, the SSL VPN configuration is very easy with the help of wizard. The deep CLI-level debugging is also very helpful in troubleshooting. Type of tunnel can be easily configured - Full Tunnel or Split Tunnel for SSL.
  • Explicit Proxy - This is also a great feature to shape and re-route the traffic, configuring the Proxy on the Firewall itself. We are using this feature in Pilot for now, and planned to rollout in few weeks looking at the success rate of the POC.
Read full review
TeamViewer
  • It is secure and eliminates the need for VPN for remote users.
  • It offers a 2FA to insure that security is strong for our system.
  • Can save time with file transfer syncs for labels, batches and other files.
  • It supports multi device and cross platform usage within our warehouse.
Read full review
Cons
Fortinet
  • Documentation is missing a great deal of detail and assumes the customer and just guess and fill in the blanks themselves
  • Fortinet has lots and lots of video guides on topics that only a small percentage of customers would ever need
  • The documentation and video guides do not get updated so most is only relevant to older software versions
Read full review
TeamViewer
  • With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do
  • With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials
  • The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer
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Likelihood to Renew
Fortinet
Fortinet's products have kept improving with new software releases and they continue to deliver great value. Their support is also very good. I believe that as a small enterprise, their products have given us competitive advantage delivering features and functionality that enable us to innovate and do things better. They also continue to be a leader in the markets they serve.
Read full review
TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
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Usability
Fortinet
The firewall runs very well, firmware updates are fairly quick but you must follow the upgrade path. Neglecting this step will cause a lot of pain. If you decide to go with Fortinet FortiGate switches and/or access points, they can be managed within the firewall which is great. We're also using the FortiAnalyzer which easily plugs into the firewall for any reporting you may require.
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TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
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Reliability and Availability
Fortinet
We had didn't any hardware failures at our two main office locations and upgraded our units last year after using them for about 5-6 years
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TeamViewer
Always available if setup correctly.
Read full review
Performance
Fortinet
Good performance and really good integration. We have integration with Microsoft AD.
Read full review
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Fortinet
The Support team at Fortinet is excellent. They can not only help you configure the device for what you are trying to do, they offer suggestions on improving rules, and troubleshooting issues. Their response time is fast, ensuring you are up and running immediately with no questions asked. We had a hard drive failure in one of our Fortinet Fortigate appliances. The tech answered immediately, and started rebuilding the drive after some preliminary investigations. After rebuilding, there were still errors and issues, so they dispatched a brand new Fortinet Fortigate appliance. The tech then backed up the configurations for when the new device came in, which showed up in a few hours. A restore of the configuration took less than a minute, and there were no more errors or issues.
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TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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In-Person Training
Fortinet
I received it a couple years afters use it and it was just to confirm my knowledge about the tool.
Read full review
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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Online Training
Fortinet
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Implementation Rating
Fortinet
Make sure that you have the most current version of FortiOS. Make sure all Fortigates are on the same version
Read full review
TeamViewer
TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
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Alternatives Considered
Fortinet
[Fortinet] FortiGate is not only cost effective but it gives the comprehensive security against the APT attacks and gives the complete traffic visibility and granular control. You can easily create the VDOMs (Virtual firewall) within a Fortigate firewall and customize the dashboard as per your requirement if you have multiple VDOMs within a single firewall.
Read full review
TeamViewer
TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
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Contract Terms and Pricing Model
Fortinet
No changes needed to terms and conditions.
Read full review
TeamViewer
No answers on this topic
Scalability
Fortinet
My environments are pretty small (less than 100 users per location) so no issues here.
Read full review
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
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Return on Investment
Fortinet
  • The pricing given to us for our firewall was well within what we were already spending for other vendors solutions and had the added value of eliminating a separate expense for a dedicated web filtering appliance.
  • We have also adopted Fortinet's security fabric approach and thus changed vendors for our switch and AP devices. These devices have come at reduced prices as compared to another previous vendor we were using, particularly in relation to ongoing annual maintenance costs.
Read full review
TeamViewer
It took about 3 months.
  • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
  • Remotely accessing devices in our office allows employees to stay productive while working from home.
  • TeamViewer helps us to collaborate with other firms for projects we're doing.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.