What users are saying about
21 Ratings
113 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
113 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Project Management

    8.6

    Frame.io

    86%

    Vimeo

    Feature Set Not Supported
    N/A
    Frame.io ranks higher in 4/4 features

    Task Management

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.9
    79%
    4 Ratings
    N/A
    0 Ratings

    Search

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Visual planning tools

    8.7
    87%
    3 Ratings
    N/A
    0 Ratings

    Communication

    9.8

    Frame.io

    98%

    Vimeo

    Feature Set Not Supported
    N/A
    Frame.io ranks higher in 4/4 features

    Chat

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Notifications

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Discussions

    9.3
    93%
    3 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    File Sharing & Management

    9.7

    Frame.io

    97%

    Vimeo

    Feature Set Not Supported
    N/A
    Frame.io ranks higher in 8/8 features

    Versioning

    9.9
    99%
    3 Ratings
    N/A
    0 Ratings

    Video files

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Audio files

    9.9
    99%
    3 Ratings
    N/A
    0 Ratings

    Document collaboration

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Access control

    9.4
    94%
    3 Ratings
    N/A
    0 Ratings

    Advanced security features

    9.4
    94%
    3 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Device sync

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Video Marketing

    Frame.io

    Feature Set Not Supported
    N/A
    5.0

    Vimeo

    50%
    Vimeo ranks higher in 6/6 features

    Lead generation

    N/A
    0 Ratings
    4.1
    41%
    18 Ratings

    Video personalization

    N/A
    0 Ratings
    6.4
    64%
    29 Ratings

    eCommerce

    N/A
    0 Ratings
    7.0
    70%
    11 Ratings

    Support for advertisements

    N/A
    0 Ratings
    3.3
    33%
    12 Ratings

    Video SEO

    N/A
    0 Ratings
    5.2
    52%
    23 Ratings

    Integration to Marketing Automation

    N/A
    0 Ratings
    4.3
    43%
    17 Ratings

    Video Platform Integrations

    Frame.io

    Feature Set Not Supported
    N/A
    6.1

    Vimeo

    61%
    Vimeo ranks higher in 5/5 features

    Integration to Salesforce.com

    N/A
    0 Ratings
    5.6
    56%
    5 Ratings

    Integration to Marketo

    N/A
    0 Ratings
    5.8
    58%
    5 Ratings

    Integration to HubSpot

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Integration to Eloqua

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Integration to LMS

    N/A
    0 Ratings
    7.1
    71%
    6 Ratings

    Video Security

    Frame.io

    Feature Set Not Supported
    N/A
    7.6

    Vimeo

    76%
    Vimeo ranks higher in 5/5 features

    Video access controls

    N/A
    0 Ratings
    8.3
    83%
    34 Ratings

    User management

    N/A
    0 Ratings
    7.0
    70%
    31 Ratings

    Video link sharing

    N/A
    0 Ratings
    8.3
    83%
    32 Ratings

    Internal video

    N/A
    0 Ratings
    7.3
    73%
    30 Ratings

    External video

    N/A
    0 Ratings
    7.1
    71%
    31 Ratings

    Video Player

    Frame.io

    Feature Set Not Supported
    N/A
    7.5

    Vimeo

    75%
    Vimeo ranks higher in 4/4 features

    Player customization

    N/A
    0 Ratings
    5.8
    58%
    28 Ratings

    Embedded videos

    N/A
    0 Ratings
    8.1
    81%
    34 Ratings

    Video quality / Bandwidth controls

    N/A
    0 Ratings
    8.3
    83%
    33 Ratings

    Mobile compatibility

    N/A
    0 Ratings
    7.9
    79%
    34 Ratings

    Video Analytics

    Frame.io

    Feature Set Not Supported
    N/A
    5.6

    Vimeo

    56%
    Vimeo ranks higher in 5/5 features

    A/B testing

    N/A
    0 Ratings
    3.4
    34%
    11 Ratings

    Streaming quality reports

    N/A
    0 Ratings
    6.4
    64%
    13 Ratings

    Per viewer tracking

    N/A
    0 Ratings
    6.0
    60%
    21 Ratings

    Per video tracking

    N/A
    0 Ratings
    6.5
    65%
    26 Ratings

    Video analytics dashboard

    N/A
    0 Ratings
    5.6
    56%
    25 Ratings

    Video Hosting, Management & Storage

    Frame.io

    Feature Set Not Supported
    N/A
    7.2

    Vimeo

    72%
    Vimeo ranks higher in 6/6 features

    On-Demand video

    N/A
    0 Ratings
    7.8
    78%
    22 Ratings

    Live streaming

    N/A
    0 Ratings
    7.8
    78%
    12 Ratings

    Impact of streaming on network

    N/A
    0 Ratings
    6.5
    65%
    18 Ratings

    Video upload & format support

    N/A
    0 Ratings
    7.3
    73%
    32 Ratings

    Video library / File management

    N/A
    0 Ratings
    6.7
    67%
    30 Ratings

    Video portal

    N/A
    0 Ratings
    7.2
    72%
    21 Ratings

    Video Engagement

    Frame.io

    Feature Set Not Supported
    N/A
    4.9

    Vimeo

    49%
    Vimeo ranks higher in 3/3 features

    Audience polling

    N/A
    0 Ratings
    4.3
    43%
    5 Ratings

    Audience Q&A / Live chat

    N/A
    0 Ratings
    4.4
    44%
    6 Ratings

    Video comments

    N/A
    0 Ratings
    6.0
    60%
    25 Ratings

    Attribute Ratings

    • Frame.io is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.3

    Frame.io

    93%
    7 Ratings
    5.0

    Vimeo

    50%
    37 Ratings

    Usability

    10.0

    Frame.io

    100%
    1 Rating
    9.0

    Vimeo

    90%
    1 Rating

    Support Rating

    8.9

    Frame.io

    89%
    3 Ratings
    6.9

    Vimeo

    69%
    15 Ratings

    Likelihood to Recommend

    Frame.io

    By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
    Joel McAfee | TrustRadius Reviewer

    Vimeo

    If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
    Michael Kazarnowicz | TrustRadius Reviewer

    Pros

    Frame.io

    • Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
    • Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
    • Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
    • Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
    Chris Hecox | TrustRadius Reviewer

    Vimeo

    • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
    • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
    • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
    Marissa Roth | TrustRadius Reviewer

    Cons

    Frame.io

    • Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
    • Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.
    Anonymous | TrustRadius Reviewer

    Vimeo

    • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
    • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
    • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
    Jonah Dempcy | TrustRadius Reviewer

    Pricing Details

    Frame.io

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 For up to 2 users

    Frame.io Editions & Modules

    Edition
    FreeFree1
    Pro$152
    Team$252
    EnterpriseContact sales team
    1. For up to 2 users
    2. per user/per month
    3. none
    Additional Pricing Details

    Vimeo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $12 per month

    Vimeo Editions & Modules

    Edition
    Plus$121
    Pro$201
    Business$501
    Premium$751
    1. per month
    Additional Pricing Details

    Usability

    Frame.io

    Frame.io 10.0
    Based on 1 answer
    I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
    Joel McAfee | TrustRadius Reviewer

    Vimeo

    Vimeo 9.0
    Based on 1 answer
    The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
    Jeannette Saysomvang | TrustRadius Reviewer

    Support Rating

    Frame.io

    Frame.io 8.9
    Based on 3 answers
    I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
    Anonymous | TrustRadius Reviewer

    Vimeo

    Vimeo 6.9
    Based on 15 answers
    Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Frame.io

    Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
    Alyssa Schmidt | TrustRadius Reviewer

    Vimeo

    YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
    Hanaa Ibham | TrustRadius Reviewer

    Return on Investment

    Frame.io

    • Frame.io has allowed the team to collaborate on our own schedules
    • Frame.io has allowed the team to collaborate remotely
    • Frame.io has allowed us to share content with clients for feedback before publishing
    Anonymous | TrustRadius Reviewer

    Vimeo

    • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
    • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
    • The tool has allowed students in other countries to access content faster.
    • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
    Mark Nowowiejski | TrustRadius Reviewer

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