21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 21 reviews and ratings
113 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 113 reviews and ratings
Feature Set Ratings
Project Management
8.6
Frame.io
86%
Vimeo
Feature Set Not Supported
N/A
Frame.io ranks higher in 4/4 features
Frame.io ranks higher in 4/4 features
Task Management
8.5
85%
3 Ratings
N/A
0 Ratings
Mobile Access
7.9
79%
4 Ratings
N/A
0 Ratings
Search
9.3
93%
4 Ratings
N/A
0 Ratings
Visual planning tools
8.7
87%
3 Ratings
N/A
0 Ratings
Communication
9.8
Frame.io
98%
Vimeo
Feature Set Not Supported
N/A
Frame.io ranks higher in 4/4 features
Frame.io ranks higher in 4/4 features
Chat
9.9
99%
2 Ratings
N/A
0 Ratings
Notifications
10.0
100%
4 Ratings
N/A
0 Ratings
Discussions
9.3
93%
3 Ratings
N/A
0 Ratings
Internal knowledgebase
10.0
100%
1 Rating
N/A
0 Ratings
File Sharing & Management
9.7
Frame.io
97%
Vimeo
Feature Set Not Supported
N/A
Frame.io ranks higher in 8/8 features
Frame.io ranks higher in 8/8 features
Versioning
9.9
99%
3 Ratings
N/A
0 Ratings
Video files
10.0
100%
4 Ratings
N/A
0 Ratings
Audio files
9.9
99%
3 Ratings
N/A
0 Ratings
Document collaboration
10.0
100%
3 Ratings
N/A
0 Ratings
Access control
9.4
94%
3 Ratings
N/A
0 Ratings
Advanced security features
9.4
94%
3 Ratings
N/A
0 Ratings
Integrates with Google Drive
9.0
90%
2 Ratings
N/A
0 Ratings
Device sync
9.9
99%
2 Ratings
N/A
0 Ratings
Video Marketing
Frame.io
Feature Set Not Supported
N/A
5.0
Vimeo
50%
Vimeo ranks higher in 6/6 features
Vimeo ranks higher in 6/6 features
Lead generation
N/A
0 Ratings
4.1
41%
18 Ratings
Video personalization
N/A
0 Ratings
6.4
64%
29 Ratings
eCommerce
N/A
0 Ratings
7.0
70%
11 Ratings
Support for advertisements
N/A
0 Ratings
3.3
33%
12 Ratings
Video SEO
N/A
0 Ratings
5.2
52%
23 Ratings
Integration to Marketing Automation
N/A
0 Ratings
4.3
43%
17 Ratings
Video Platform Integrations
Frame.io
Feature Set Not Supported
N/A
6.1
Vimeo
61%
Vimeo ranks higher in 5/5 features
Vimeo ranks higher in 5/5 features
Integration to Salesforce.com
N/A
0 Ratings
5.6
56%
5 Ratings
Integration to Marketo
N/A
0 Ratings
5.8
58%
5 Ratings
Integration to HubSpot
N/A
0 Ratings
6.1
61%
5 Ratings
Integration to Eloqua
N/A
0 Ratings
6.0
60%
3 Ratings
Integration to LMS
N/A
0 Ratings
7.1
71%
6 Ratings
Video Security
Frame.io
Feature Set Not Supported
N/A
7.6
Vimeo
76%
Vimeo ranks higher in 5/5 features
Vimeo ranks higher in 5/5 features
Video access controls
N/A
0 Ratings
8.3
83%
34 Ratings
User management
N/A
0 Ratings
7.0
70%
31 Ratings
Video link sharing
N/A
0 Ratings
8.3
83%
32 Ratings
Internal video
N/A
0 Ratings
7.3
73%
30 Ratings
External video
N/A
0 Ratings
7.1
71%
31 Ratings
Video Player
Frame.io
Feature Set Not Supported
N/A
7.5
Vimeo
75%
Vimeo ranks higher in 4/4 features
Vimeo ranks higher in 4/4 features
Player customization
N/A
0 Ratings
5.8
58%
28 Ratings
Embedded videos
N/A
0 Ratings
8.1
81%
34 Ratings
Video quality / Bandwidth controls
N/A
0 Ratings
8.3
83%
33 Ratings
Mobile compatibility
N/A
0 Ratings
7.9
79%
34 Ratings
Video Analytics
Frame.io
Feature Set Not Supported
N/A
5.6
Vimeo
56%
Vimeo ranks higher in 5/5 features
Vimeo ranks higher in 5/5 features
A/B testing
N/A
0 Ratings
3.4
34%
11 Ratings
Streaming quality reports
N/A
0 Ratings
6.4
64%
13 Ratings
Per viewer tracking
N/A
0 Ratings
6.0
60%
21 Ratings
Per video tracking
N/A
0 Ratings
6.5
65%
26 Ratings
Video analytics dashboard
N/A
0 Ratings
5.6
56%
25 Ratings
Video Hosting, Management & Storage
Frame.io
Feature Set Not Supported
N/A
7.2
Vimeo
72%
Vimeo ranks higher in 6/6 features
Vimeo ranks higher in 6/6 features
On-Demand video
N/A
0 Ratings
7.8
78%
22 Ratings
Live streaming
N/A
0 Ratings
7.8
78%
12 Ratings
Impact of streaming on network
N/A
0 Ratings
6.5
65%
18 Ratings
Video upload & format support
N/A
0 Ratings
7.3
73%
32 Ratings
Video library / File management
N/A
0 Ratings
6.7
67%
30 Ratings
Video portal
N/A
0 Ratings
7.2
72%
21 Ratings
Video Engagement
Frame.io
Feature Set Not Supported
N/A
4.9
Vimeo
49%
Vimeo ranks higher in 3/3 features
Vimeo ranks higher in 3/3 features
Audience polling
N/A
0 Ratings
4.3
43%
5 Ratings
Audience Q&A / Live chat
N/A
0 Ratings
4.4
44%
6 Ratings
Video comments
N/A
0 Ratings
6.0
60%
25 Ratings
Attribute Ratings
- Frame.io is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
9.3
Frame.io
93%
7 Ratings
5.0
Vimeo
50%
37 Ratings
Usability
10.0
Frame.io
100%
1 Rating
9.0
Vimeo
90%
1 Rating
Support Rating
8.9
Frame.io
89%
3 Ratings
6.9
Vimeo
69%
15 Ratings
Likelihood to Recommend
Frame.io
By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
Producer
lilDRAGONMedia Production, 1-10 employees
Vimeo
If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
Senior Webmaster
RiksteaternEntertainment, 201-500 employees
Pros
Frame.io
- Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
- Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
- Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
- Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
Business Owner
Lucky Whisker LLCOnline Media, 1-10 employees
Vimeo
- User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
- Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
- As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
Associate Director of Chapter Services
Alpha Phi Omega National Service FraternityNon-profit Organization Management, 11-50 employees
Cons
Frame.io
- Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
- Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.

Verified User
Director in Customer Service
Media Production Company, 11-50 employeesVimeo
- Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
- "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
- Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
Web & Mobile Developer
Bluefire ProductionsComputer Software, 1-10 employees
Pricing Details
Frame.io
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 For up to 2 users
Frame.io Editions & Modules
Edition
Free | Free1 |
---|---|
Pro | $152 |
Team | $252 |
Enterprise | Contact sales team |
- For up to 2 users
- per user/per month
- none
Additional Pricing Details
—Vimeo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$12 per month
Vimeo Editions & Modules
Edition
Plus | $121 |
---|---|
Pro | $201 |
Business | $501 |
Premium | $751 |
- per month
Additional Pricing Details
—Usability
Frame.io
Frame.io 10.0
Based on 1 answer
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
Producer
lilDRAGONMedia Production, 1-10 employees
Vimeo
Vimeo 9.0
Based on 1 answer
The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
Student
RITPhotography, 5001-10,000 employees
Support Rating
Frame.io
Frame.io 8.9
Based on 3 answers
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.

Verified User
Director in Customer Service
Media Production Company, 11-50 employeesVimeo
Vimeo 6.9
Based on 15 answers
Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.

Verified User
Partner in Other
Sports Company, 1-10 employeesAlternatives Considered
Frame.io
Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
Video Editor
KindnssBroadcast Media, 1-10 employees
Vimeo
YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
Manager - Video Team
Ekwa MarketingComputer Software, 51-200 employees
Return on Investment
Frame.io
- Frame.io has allowed the team to collaborate on our own schedules
- Frame.io has allowed the team to collaborate remotely
- Frame.io has allowed us to share content with clients for feedback before publishing

Verified User
Executive in Corporate
Hospital & Health Care Company, 1-10 employeesVimeo
- It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
- The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
- The tool has allowed students in other countries to access content faster.
- NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
Sr. Instructional Designer
Johns Hopkins Armstrong Institute for Patient Safety and QualityEducation Management, 10,001+ employees