What users are saying about
Top Rated
204 Ratings
19 Ratings
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Score 6 out of 100
Top Rated
204 Ratings
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Score 7.7 out of 100

Feature Set Ratings

  • FreeConferenceCall.com ranks higher in 2 feature sets: Cloud PBX, Call Management
  • Google Voice ranks higher in 2 feature sets: VoIP system collaboration, Mobile apps

Cloud PBX

8.7

FreeConferenceCall.com

87%
6.5

Google Voice

65%
FreeConferenceCall.com ranks higher in 4/5 features

Hosted PBX

9.0
90%
3 Ratings
8.4
84%
23 Ratings

Multi-level Interactive Voice Response (IVR)

10.0
100%
2 Ratings
6.8
68%
26 Ratings

User templates

7.5
75%
2 Ratings
4.9
49%
19 Ratings

Call reports

8.5
85%
8 Ratings
5.9
59%
43 Ratings

Directory of employee names

N/A
0 Ratings
6.3
63%
25 Ratings

Call Management

8.1

FreeConferenceCall.com

81%
7.5

Google Voice

75%
FreeConferenceCall.com ranks higher in 4/5 features

Answering rules

8.0
80%
1 Rating
6.3
63%
43 Ratings

Call recording

8.7
87%
8 Ratings
8.4
84%
50 Ratings

Call park

8.0
80%
2 Ratings
7.0
70%
22 Ratings

Call screening

8.0
80%
3 Ratings
8.2
82%
59 Ratings

Message alerts

8.0
80%
4 Ratings
7.8
78%
62 Ratings

VoIP system collaboration

6.9

FreeConferenceCall.com

69%
8.2

Google Voice

82%
Google Voice ranks higher in 3/4 features

Video conferencing

5.3
53%
6 Ratings
7.6
76%
20 Ratings

Audio conferencing

6.1
61%
10 Ratings
8.8
88%
37 Ratings

Video screen sharing

8.3
83%
5 Ratings
7.0
70%
13 Ratings

Instant messaging

8.2
82%
3 Ratings
9.4
94%
26 Ratings

Mobile apps

8.4

FreeConferenceCall.com

84%
8.5

Google Voice

85%
FreeConferenceCall.com ranks higher in 1/2 features

Mobile app for iOS

8.4
84%
2 Ratings
8.2
82%
43 Ratings

Mobile app for Android

8.4
84%
2 Ratings
8.8
88%
48 Ratings

Attribute Ratings

  • FreeConferenceCall.com is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • Google Voice is rated higher in 1 area: Likelihood to Recommend
  • FreeConferenceCall.com and Google Voice are tied in 1 area: Implementation Rating

Likelihood to Recommend

5.7

FreeConferenceCall.com

57%
12 Ratings
7.8

Google Voice

78%
70 Ratings

Likelihood to Renew

10.0

FreeConferenceCall.com

100%
1 Rating
9.3

Google Voice

93%
7 Ratings

Usability

10.0

FreeConferenceCall.com

100%
1 Rating
9.0

Google Voice

90%
9 Ratings

Support Rating

9.5

FreeConferenceCall.com

95%
6 Ratings
7.0

Google Voice

70%
69 Ratings

Implementation Rating

10.0

FreeConferenceCall.com

100%
2 Ratings
10.0

Google Voice

100%
4 Ratings

Contract Terms and Pricing Model

FreeConferenceCall.com

N/A
0 Ratings
7.0

Google Voice

70%
1 Rating

Professional Services

FreeConferenceCall.com

N/A
0 Ratings
7.0

Google Voice

70%
1 Rating

Likelihood to Recommend

FreeConferenceCall.com

FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
Read full review

Google

In the past, I would have happily recommended this for small business use cases. Due to its affordability, versatility, and low barrier to entry as well as its simplicity to use. Google Voice was integrated into the Chrome Browser, it was easily accessed from Gmail, and integrated into Gmail and could even be leveraged in such a way to when phone numbers were clicked on, Google Voice was the tool used. However over the past few years and more, in the past couple of years from 2021 to current, this tool seems to have lost favor with the Alphabet suite of tools. With the lack of integrations, it's becoming less stable, and people are just opting more for Google Meet Voice. The biggest area where this is less appropriate and where opportunity has opened for others is its lack of features, like virtual attendants, call recording, call transcription, SMS, MMS, CRM integration, and other key features even 1 or 2 person business really needs in this day and age
Read full review

Pros

FreeConferenceCall.com

  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.
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Google

  • Google Voice has been great for setting up additional phone lines and numbers.
  • The voicemail inbox is a great feature and you can see when messages come in online and listen to the messages from your computer.
  • Google Voice allows us to have multiple phone numbers and lines for specific business purposes.
Read full review

Cons

FreeConferenceCall.com

  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
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Google

  • I think there is room to improve with regards to call forwarding.
  • I wish there were a concise way to know if the call was to your Google Voice number or your personal number before answering the call.
  • when I add a contact to my account on the web it doesn't seem to sync with my phone even though the same email address is logged in.
Read full review

Pricing Details

FreeConferenceCall.com

Starting Price

$4 per month

Editions & Modules

FreeConferenceCall.com editions and modules pricing
EditionModules
Suggested Amount$41
Average Amount$8.212
Market Rate$153
Pay what you canCustomized4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.

Google Voice

Starting Price

$10 per month

Editions & Modules

Google Voice editions and modules pricing
EditionModules
Starter$101
Standard$202
Premier$303

Footnotes

  1. per user/per month
  2. per user/per month
  3. per user/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

FreeConferenceCall.com

It is so user friendly.
Read full review

Google

It's user friendly, how to use it is self explanatory, they support all their own options while someone like Phone Booth uses a third party. I can cancel Google Voice anytime and I choose how much I spend with Google Voice
Read full review

Usability

FreeConferenceCall.com

I am and have been extremely pleased with my use of this product.
Read full review

Google

I haven't had problems with dropped calls, bad reception, lost recordings - everything works the way it should. The iOS app is easy to use, and the process is easy to explain to other people. It's also the cheapest way I've found to call internationally - I've used it to interview people from London and Austraila.
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Support Rating

FreeConferenceCall.com

I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
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Google

They do not offer support unless you have the Business account for Google Voice under G Suite. This is tough, because Google doesn't really have a customer support team for this service, so when it gets shut down for a few hours, we have no choice but to wait it out. But this doesn't happen that often, which is great.
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Implementation Rating

FreeConferenceCall.com

It's a no brainer!
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Google

It is a pretty seamless program to transfer to, even for people who either have little experience with these programs or people who were stuck on Skype
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Alternatives Considered

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
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Google

The integrations of Google Voice with all our devices are flawless, Android, iOS, Windows, Linux and Mac. Also, the call performance is far superior on wifi as well as on mobile data. With Skype, we had several problems with personal accounts, performance issues, and in general, it felt awkward to use it.
Read full review

Contract Terms and Pricing Model

FreeConferenceCall.com

No answers on this topic

Google

Google Voice should be also be use to those who have difficulty in speaking English. So the contract term will need to be a little strict as Google Voice is used in navigations as the part of GPRS navigation is personal. The private data need to be in control much more securely and safely.
Read full review

Professional Services

FreeConferenceCall.com

No answers on this topic

Google

It help to connect with the products that we use as a part. We need to get in touch with our professional world. It is like a tool that helps us to get in touch with everything from A to Z in our professional careers. So we need to be in touch with everything as linearly as the jpb can be done.
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Return on Investment

FreeConferenceCall.com

  • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
  • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
  • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
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Google

  • Cost for Google Voice is stellar, starting at $10/mo per user.
  • While it doesn't offer a new Audio/Video conferencing solution it does integrate with GSuite so it makes use of Google Calendar and Hangouts/ Google Meet.
  • Gets the employee's to use their company phone numbers more as texting is easy and deployment is simple.
  • The cell phone app is reliable and easy to deploy.
Read full review

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