What users are saying about
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Top Rated
1278 Ratings
10 Ratings
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Score 9 out of 100

GoToMeeting

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Top Rated
1278 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

FreeConferenceCall.com

If you need to talk to a group of busy people - who don't necessarily have time (or ability) to commute to meet in person, this is a great tool for a virtual phone call.
Michelle Braun | TrustRadius Reviewer

GoToMeeting

All in all, GoToMeeting is a promising remote meeting software due to its limitless features and functionalities. It is a good software for attending the webinars and conducting online tutorials and teaching. As a teacher using it, this is so far one of the best pieces of software I've used because the video and audio are clear enough that all attendees understand easily.
Philip Mojares | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

FreeConferenceCall.com
9.6
GoToMeeting
Hosted PBX
FreeConferenceCall.com
9.7
GoToMeeting
Multi-level Interactive Voice Response (IVR)
FreeConferenceCall.com
10.0
GoToMeeting
Call reports
FreeConferenceCall.com
9.0
GoToMeeting

Call Management

FreeConferenceCall.com
9.5
GoToMeeting
Call recording
FreeConferenceCall.com
10.0
GoToMeeting
Message alerts
FreeConferenceCall.com
9.0
GoToMeeting

VoIP system collaboration

FreeConferenceCall.com
8.8
GoToMeeting
Video conferencing
FreeConferenceCall.com
9.0
GoToMeeting
Audio conferencing
FreeConferenceCall.com
9.5
GoToMeeting
Video screen sharing
FreeConferenceCall.com
8.0
GoToMeeting

Performance & Compatibility of Online Events Software

FreeConferenceCall.com
GoToMeeting
7.8
High quality audio
FreeConferenceCall.com
GoToMeeting
8.4
High quality video
FreeConferenceCall.com
GoToMeeting
8.4
Low bandwidth requirements
FreeConferenceCall.com
GoToMeeting
7.1
Mobile support
FreeConferenceCall.com
GoToMeeting
7.5

Screen Sharing

FreeConferenceCall.com
GoToMeeting
8.3
Desktop sharing
FreeConferenceCall.com
GoToMeeting
8.9
Whiteboards
FreeConferenceCall.com
GoToMeeting
7.8

Online Meetings / Events

FreeConferenceCall.com
GoToMeeting
8.2
Calendar integration
FreeConferenceCall.com
GoToMeeting
8.5
Meeting initiation
FreeConferenceCall.com
GoToMeeting
8.4
Integrates with social media
FreeConferenceCall.com
GoToMeeting
7.6
Record meetings / events
FreeConferenceCall.com
GoToMeeting
8.2
Slideshows
FreeConferenceCall.com
GoToMeeting
8.2

Online Events Collaboration

FreeConferenceCall.com
GoToMeeting
8.2
Live chat
FreeConferenceCall.com
GoToMeeting
8.3
Audience polling
FreeConferenceCall.com
GoToMeeting
8.1
Q&A
FreeConferenceCall.com
GoToMeeting
8.2

Online Events Security

FreeConferenceCall.com
GoToMeeting
8.3
User authentication
FreeConferenceCall.com
GoToMeeting
8.2
Participant roles & permissions
FreeConferenceCall.com
GoToMeeting
8.3
Confidential attendee list
FreeConferenceCall.com
GoToMeeting
8.4

Pros

FreeConferenceCall.com

  • Ease of setup - There is an installer and software does need to be installed on the computer but it's incredibly easy and simple to get started.
  • Inviting meeting participants is incredibly easy from within the application. Either a link can be copied into a regular email or a list of email addresses can be input and you can send a single invitation to everyone as once.
  • The video and audio clarity are great (assuming everyone has a good internet connection). FreeConferenceCall.com is also good at determining who is talking and placing that image at the forefront during the meeting.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

GoToMeeting

  • On-Demand meetings. I am able to give clients my custom-URL so that if we are in the middle of a call and it would be helpful for them to view my screen, I just tell them the URL to enter and they are seamlessly connected without having to wait on me to email them a link.
  • Reliability. Unlike some other platforms I've used, I don't experience buffering or other technical issues.
  • Integration. GoToMeeting is integrated with my email platform so it's really easy to add GoToMeeting to every calendar invitation. It's also integrated with my marketing automation platform so that I can create custom landing pages for people to book meetings and seamlessly have their info go into my GoToMeeting account.
Nancy Hamlet | TrustRadius Reviewer

Cons

FreeConferenceCall.com

  • It would be nice if the custom greeting feature were included in the free features.
  • One of the premium features should be a secured line option, that's protected from intrusion.
  • A contacts list would help to note common callers and identify callers who show up as "wireless caller" in the detail report.
Dmitry Galkin | TrustRadius Reviewer

GoToMeeting

  • Recording only included shared computer content-not video. Not great for employment searches or guest speakers to classes
  • Website made it hard to find the client to download. They were pushing you to use web interface but we prefer the program to be on our computers (in the dock on Macs)
Dylan Costa, CTS-D, DMC-E | TrustRadius Reviewer

Likelihood to Renew

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.2
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Usability

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.5
Based on 27 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Support Rating

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.4
Based on 100 answers
When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
Parker O'Very | TrustRadius Reviewer

Implementation Rating

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

GoToMeeting

GoToMeeting 10.0
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

FreeConferenceCall.com

We actually ultimately prefer UberConference. It allowed for online interfacing for the call organizer and provided a more secure system.
Jessica Herrera | TrustRadius Reviewer

GoToMeeting

There is little to choose from when looking at a lot of the platforms in terms of video quality and ease of use. I have preferred Zoom more recently as it seems to work a lot better. BlueJeans is excellent in terms of sounds and video quality as well. PowWow Now is much worse and Skype for Business is not as good in functionality terms either. Slack is fine for one-to-one calling but not web conferencing and I have not used Chantly. The key thing I have found GoToMeeting strongest with is setting up calls and calendaring.
Marc Duke | TrustRadius Reviewer

Return on Investment

FreeConferenceCall.com

  • Saved time on having to meet sales reps in person.
  • Goal setting and objectives are much clearer when being able to talk with someone when seeing them. Not having to correct mistakes or clarify things later on because things "weren't clear" isn't much of an issue when a video conference is used.
  • Being able to utilize a free option is the ultimate ROI - it costs nothing!
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

GoToMeeting

  • Positive impact: higher participation in advisory board meetings - with increased attendance/participation from a very busy audience, this helps us accomplish our goals more so than strictly in-person attendance.
  • Positive impact: increased employee efficiency - employees/team members are able to effectively communicate and continue progress on team projects while remote/working from home, instead of having to reschedule due to conflcits.
Jodi Sassana | TrustRadius Reviewer

Screenshots

Pricing Details

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConferenceCall.com Editions & Modules

Additional Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$12/month1
Business$16/month2
EnterpriseCustom Pricing3
  1. 150 Participants
  2. 250 Participants
  3. 3,000 Participants
Additional Pricing Details

Rating Summary

Likelihood to Recommend

FreeConferenceCall.com
9.0
GoToMeeting
8.1

Likelihood to Renew

FreeConferenceCall.com
10.0
GoToMeeting
8.2

Usability

FreeConferenceCall.com
10.0
GoToMeeting
8.5

Support Rating

FreeConferenceCall.com
9.5
GoToMeeting
8.4

Online Training

FreeConferenceCall.com
GoToMeeting
7.3

Implementation Rating

FreeConferenceCall.com
10.0
GoToMeeting
10.0

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