What users are saying about
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Top Rated
1556 Ratings
15 Ratings
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Score 9 out of 100

Microsoft Teams

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Top Rated
1556 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

FreeConferenceCall.com

I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial
Amy O'Day | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams is overall a good chat program. It's well suited to small meetings and chats, especially within your organization. I really like the scheduling functions and how easy it is to invite someone.However, we used it for classes and it could be kind of a pain in the neck. Like other chat programs, it doesn't do interactivity well. It's tough to get people involved in a chat. I also wish I could do more with my presentations. As this is a Microsoft program, you'd think it would integrate with PowerPoint better, but it doesn't. I also can't understand why I can't play the sound on a video I'm sharing with my Mac.
Hans Meyer | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

FreeConferenceCall.com
8.9
Microsoft Teams
Hosted PBX
FreeConferenceCall.com
9.7
Microsoft Teams
Multi-level Interactive Voice Response (IVR)
FreeConferenceCall.com
10.0
Microsoft Teams
User templates
FreeConferenceCall.com
7.5
Microsoft Teams
Call reports
FreeConferenceCall.com
8.5
Microsoft Teams

Call Management

FreeConferenceCall.com
8.3
Microsoft Teams
Answering rules
FreeConferenceCall.com
8.0
Microsoft Teams
Call recording
FreeConferenceCall.com
9.4
Microsoft Teams
Call park
FreeConferenceCall.com
8.0
Microsoft Teams
Call screening
FreeConferenceCall.com
8.0
Microsoft Teams
Message alerts
FreeConferenceCall.com
8.1
Microsoft Teams

VoIP system collaboration

FreeConferenceCall.com
8.8
Microsoft Teams
Video conferencing
FreeConferenceCall.com
8.6
Microsoft Teams
Audio conferencing
FreeConferenceCall.com
9.5
Microsoft Teams
Video screen sharing
FreeConferenceCall.com
8.6
Microsoft Teams
Instant messaging
FreeConferenceCall.com
8.5
Microsoft Teams

Mobile apps

FreeConferenceCall.com
10.0
Microsoft Teams
Mobile app for iOS
FreeConferenceCall.com
10.0
Microsoft Teams
Mobile app for Android
FreeConferenceCall.com
10.0
Microsoft Teams

Project Management

FreeConferenceCall.com
Microsoft Teams
7.8
Task Management
FreeConferenceCall.com
Microsoft Teams
7.9
Gantt Charts
FreeConferenceCall.com
Microsoft Teams
7.2
Scheduling
FreeConferenceCall.com
Microsoft Teams
8.3
Workflow Automation
FreeConferenceCall.com
Microsoft Teams
7.6
Mobile Access
FreeConferenceCall.com
Microsoft Teams
8.6
Search
FreeConferenceCall.com
Microsoft Teams
7.9
Visual planning tools
FreeConferenceCall.com
Microsoft Teams
7.4

Communication

FreeConferenceCall.com
Microsoft Teams
8.2
Chat
FreeConferenceCall.com
Microsoft Teams
8.6
Notifications
FreeConferenceCall.com
Microsoft Teams
8.3
Discussions
FreeConferenceCall.com
Microsoft Teams
8.6
Surveys
FreeConferenceCall.com
Microsoft Teams
7.6
Internal knowledgebase
FreeConferenceCall.com
Microsoft Teams
7.5
Integrates with GoToMeeting
FreeConferenceCall.com
Microsoft Teams
7.9
Integrates with Gmail and Google Hangouts
FreeConferenceCall.com
Microsoft Teams
7.6
Integrates with Outlook
FreeConferenceCall.com
Microsoft Teams
9.3

File Sharing & Management

FreeConferenceCall.com
Microsoft Teams
8.4
Versioning
FreeConferenceCall.com
Microsoft Teams
8.4
Video files
FreeConferenceCall.com
Microsoft Teams
8.5
Audio files
FreeConferenceCall.com
Microsoft Teams
8.5
Document collaboration
FreeConferenceCall.com
Microsoft Teams
8.5
Access control
FreeConferenceCall.com
Microsoft Teams
8.5
Advanced security features
FreeConferenceCall.com
Microsoft Teams
8.6
Integrates with Google Drive
FreeConferenceCall.com
Microsoft Teams
7.6
Device sync
FreeConferenceCall.com
Microsoft Teams
8.6

Pros

FreeConferenceCall.com

  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
Leslie Fusaro | TrustRadius Reviewer

Microsoft Teams

  • Microsoft Teams is a global way to communicate, and we reach to people easily using the tool.
  • Microsoft Teams creates a direct chance of file sharing, with no emails or other physical means required.
  • We use Microsoft Teams for holding different sessions, which are also recorded.
Jessica Bwire | TrustRadius Reviewer

Cons

FreeConferenceCall.com

  • We migrated to a paid Zoom account which has more features.
  • The name was a concern for business use.
  • Basic reporting was fine.
Anonymous | TrustRadius Reviewer

Microsoft Teams

  • The app does not work well with apple products at all.
  • The desktop application does not compete with other remote working platforms.
  • The screen-share is the most inconvenient. While presenting you cannot share a single tab/window, you are forced to share your entire screen. There is a privacy concern.
  • While presenting on behalf of a colleague, you will have to stop the presentation, mute/unmute then return to the presentation which is disruptive and unprofessional especially when recording.
  • The members of the organisation assume guests have the capabilities they have, which guests do not. Microsoft Teams does not work as a social media platform and the guest feature should be abandoned entirely because it is most frustrating for guests.
  • Guests invited to Microsoft Teams meetings cannot view multiple video cams while using a browser with a VPN service.
  • The activity/meeting feedback window in the app itself is chaotic and can be better organised. I recommend data logs that can be pulled when needed.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 10.0
Based on 2 answers
Microsoft Teams has really shown how it can assist in this current environment but even without so, it is valuable as a tool to connect with individuals and collaborate on conference schedules.
Anonymous | TrustRadius Reviewer

Usability

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.2
Based on 29 answers
There is way too much clicking in circles and multi-step processes for tasks that should be simple, like moving documents from one place to another or navigating the document set. Things that should be drag and drop take 3 or more clicks to achieve, and you have to wait a significant amount of time for the page to load after each click. The software seems bloated and slow
Anonymous | TrustRadius Reviewer

Support Rating

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.6
Based on 129 answers
Microsoft Teams has a good support and an easy system to find answers. There are also tutorials available for learning the basics of the program which is very helpful. Being able to use the program on computers, tablets and mobile devices is very helpful. The whole Outlook 360 package has a good support network which makes integrating new programs into the office easier
Karen Zelzer | TrustRadius Reviewer

Implementation Rating

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Microsoft Teams

No score
No answers yet
No answers on this topic

Alternatives Considered

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Doug Mancosky | TrustRadius Reviewer

Microsoft Teams

Microsoft team is most powerful software that helps organization to improve the working process throw maintaining the better communication between them and most reliable to communication between each of us. you can chat with any person who is on Microsoft team and you can do video call to them, you can share your machine screen with them and help them to understand more quickly.
Anonymous | TrustRadius Reviewer

Return on Investment

FreeConferenceCall.com

  • Saved time on having to meet sales reps in person.
  • Goal setting and objectives are much clearer when being able to talk with someone when seeing them. Not having to correct mistakes or clarify things later on because things "weren't clear" isn't much of an issue when a video conference is used.
  • Being able to utilize a free option is the ultimate ROI - it costs nothing!
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Microsoft Teams

  • A positive impact has been in having to save time for IT staff from not having to deploy other collaboration tools, since Teams is an all-in-one collaboration tool.
  • Another positive impact has been in the ability to set permissions for different user groups. This helps to keep things more secure overall.
  • One negative impact has been in the extra time it has taken to try and get users up to speed with using the platform. More formal training is required.
Anonymous | TrustRadius Reviewer

Pricing Details

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConferenceCall.com Editions & Modules

Additional Pricing Details

Microsoft Teams

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Teams Editions & Modules

Edition
Free$0.001
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
Office 365 E3$20.001
  1. per user/per month
Additional Pricing Details
Discounts are available for non profit organizations.

Rating Summary

Likelihood to Recommend

FreeConferenceCall.com
9.0
Microsoft Teams
8.1

Likelihood to Renew

FreeConferenceCall.com
10.0
Microsoft Teams
10.0

Usability

FreeConferenceCall.com
10.0
Microsoft Teams
7.2

Support Rating

FreeConferenceCall.com
9.5
Microsoft Teams
7.6

Implementation Rating

FreeConferenceCall.com
10.0
Microsoft Teams

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