What users are saying about
18 Ratings
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Based on 18 reviews and ratings
Microsoft Teams
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Top Rated
4043 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 4043 reviews and ratings
Feature Set Ratings
Cloud PBX
8.8
FreeConferenceCall.com
88%
Microsoft Teams
Feature Set Not Supported
N/A
FreeConferenceCall.com ranks higher in 4/4 features
FreeConferenceCall.com ranks higher in 4/4 features
Hosted PBX
9.0
90%
3 Ratings
N/A
0 Ratings
Multi-level Interactive Voice Response (IVR)
10.0
100%
2 Ratings
N/A
0 Ratings
User templates
7.5
75%
2 Ratings
N/A
0 Ratings
Call reports
8.5
85%
8 Ratings
N/A
0 Ratings
Call Management
8.2
FreeConferenceCall.com
82%
Microsoft Teams
Feature Set Not Supported
N/A
FreeConferenceCall.com ranks higher in 5/5 features
FreeConferenceCall.com ranks higher in 5/5 features
Answering rules
8.0
80%
1 Rating
N/A
0 Ratings
Call recording
8.9
89%
8 Ratings
N/A
0 Ratings
Call park
8.0
80%
2 Ratings
N/A
0 Ratings
Call screening
8.0
80%
3 Ratings
N/A
0 Ratings
Message alerts
8.0
80%
4 Ratings
N/A
0 Ratings
VoIP system collaboration
7.4
FreeConferenceCall.com
74%
Microsoft Teams
Feature Set Not Supported
N/A
FreeConferenceCall.com ranks higher in 4/4 features
FreeConferenceCall.com ranks higher in 4/4 features
Video conferencing
5.9
59%
6 Ratings
N/A
0 Ratings
Audio conferencing
7.0
70%
10 Ratings
N/A
0 Ratings
Video screen sharing
8.4
84%
5 Ratings
N/A
0 Ratings
Instant messaging
8.3
83%
3 Ratings
N/A
0 Ratings
Mobile apps
8.7
FreeConferenceCall.com
87%
Microsoft Teams
Feature Set Not Supported
N/A
FreeConferenceCall.com ranks higher in 2/2 features
FreeConferenceCall.com ranks higher in 2/2 features
Mobile app for iOS
8.7
87%
2 Ratings
N/A
0 Ratings
Mobile app for Android
8.7
87%
2 Ratings
N/A
0 Ratings
Project Management
FreeConferenceCall.com
Feature Set Not Supported
N/A
7.9
Microsoft Teams
79%
Microsoft Teams ranks higher in 7/7 features
Microsoft Teams ranks higher in 7/7 features
Task Management
N/A
0 Ratings
8.0
80%
113 Ratings
Gantt Charts
N/A
0 Ratings
7.2
72%
57 Ratings
Scheduling
N/A
0 Ratings
8.7
87%
124 Ratings
Workflow Automation
N/A
0 Ratings
7.6
76%
76 Ratings
Mobile Access
N/A
0 Ratings
8.9
89%
145 Ratings
Search
N/A
0 Ratings
7.8
78%
132 Ratings
Visual planning tools
N/A
0 Ratings
7.3
73%
92 Ratings
Communication
FreeConferenceCall.com
Feature Set Not Supported
N/A
8.3
Microsoft Teams
83%
Microsoft Teams ranks higher in 8/8 features
Microsoft Teams ranks higher in 8/8 features
Chat
N/A
0 Ratings
9.3
93%
159 Ratings
Notifications
N/A
0 Ratings
8.7
87%
157 Ratings
Discussions
N/A
0 Ratings
9.0
90%
148 Ratings
Surveys
N/A
0 Ratings
7.5
75%
81 Ratings
Internal knowledgebase
N/A
0 Ratings
7.7
77%
94 Ratings
Integrates with GoToMeeting
N/A
0 Ratings
8.1
81%
44 Ratings
Integrates with Gmail and Google Hangouts
N/A
0 Ratings
7.4
74%
41 Ratings
Integrates with Outlook
N/A
0 Ratings
9.1
91%
139 Ratings
File Sharing & Management
FreeConferenceCall.com
Feature Set Not Supported
N/A
8.1
Microsoft Teams
81%
Microsoft Teams ranks higher in 8/8 features
Microsoft Teams ranks higher in 8/8 features
Versioning
N/A
0 Ratings
8.1
81%
100 Ratings
Video files
N/A
0 Ratings
8.1
81%
126 Ratings
Audio files
N/A
0 Ratings
8.1
81%
128 Ratings
Document collaboration
N/A
0 Ratings
8.5
85%
135 Ratings
Access control
N/A
0 Ratings
8.2
82%
120 Ratings
Advanced security features
N/A
0 Ratings
8.1
81%
93 Ratings
Integrates with Google Drive
N/A
0 Ratings
7.7
77%
47 Ratings
Device sync
N/A
0 Ratings
8.3
83%
99 Ratings
Attribute Ratings
- FreeConferenceCall.com is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
- Microsoft Teams is rated higher in 1 area: Likelihood to Recommend
- FreeConferenceCall.com and Microsoft Teams are tied in 1 area: Implementation Rating
Likelihood to Recommend
6.4
FreeConferenceCall.com
64%
12 Ratings
8.5
Microsoft Teams
85%
239 Ratings
Likelihood to Renew
10.0
FreeConferenceCall.com
100%
1 Rating
9.6
Microsoft Teams
96%
7 Ratings
Usability
10.0
FreeConferenceCall.com
100%
1 Rating
8.1
Microsoft Teams
81%
53 Ratings
Support Rating
9.5
FreeConferenceCall.com
95%
6 Ratings
7.9
Microsoft Teams
79%
195 Ratings
Implementation Rating
10.0
FreeConferenceCall.com
100%
2 Ratings
10.0
Microsoft Teams
100%
1 Rating
Contract Terms and Pricing Model
FreeConferenceCall.com
N/A
0 Ratings
5.7
Microsoft Teams
57%
7 Ratings
Professional Services
FreeConferenceCall.com
N/A
0 Ratings
6.3
Microsoft Teams
63%
7 Ratings
Likelihood to Recommend
FreeConferenceCall.com
FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
Acquisition Manager
Point Acquisitions LLCReal Estate, 1-10 employees
Microsoft Teams
Our entire company has been able to communicate via Microsoft Teams for large company meetings and use video to connect with each other. We've held large team meetings as well where everyone joins in with video to be able to see each others' faces from time to time since we're all now 100% remote. Microsoft Teams is an excellent communication tool between myself and my employees. The one thing I'd say that is a drawback is that my team member and I had a personal conversation and an IT person was able to view and even share our conversation with other bosses. I thought this was inappropriate and I wish there would be a way to be "alerted" when someone is spying in on your conversations!
Associate Creative Director
Franklin EnergyUtilities, 1001-5000 employees
Pros
FreeConferenceCall.com
- The online portal to access call details and recordings is very easy to use.
- The functions that are offered beyond the free plan are competitive with other providers.
- I feel that our calls are secure with our own personal access codes and the same number always being used.
Owner
Desktop Deputy Virtual AssistantConsumer Services, 1-10 employees
Microsoft Teams
- Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
- The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
- An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Director of Product Marketing
Passare, Inc.Insurance, 201-500 employees
Cons
FreeConferenceCall.com
- Recently callers cannot get onto the call
- Users on the call get bumped off
- Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
- I found customer service representatives rude and dismissive

Verified User
Team Lead in Other
Civic & Social Organization Company, 1-10 employeesMicrosoft Teams
- Found a bug where Microsoft Teams suddenly drops during an ongoing call even if there is no network issue from either end
- Screen sharing is also buggy. When we share our desktop screen on MS Teams the taskbar disappears and it's difficult to navigate through apps.
- There is a limit to PIN 15 chats a favourites. This count should be increased.
Lead (Unified Communications)
Tata Communications LTDInformation Technology & Services, 10,001+ employees
Pricing Details
FreeConferenceCall.com
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$4 per month
FreeConferenceCall.com Editions & Modules
Edition
Suggested Amount | $41 |
---|---|
Average Amount | $8.211 |
Market Rate | $151 |
Pay what you can | Customized |
- per month
- none
Additional Pricing Details
Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.Microsoft Teams
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$5 per month
Microsoft Teams Editions & Modules
Edition
Free | $0.001 |
---|---|
Microsoft 365 Business Basic | $5.001 |
Microsoft 365 Business Standard | $12.501 |
Office 365 E3 | $20.001 |
- per user/per month
Additional Pricing Details
Discounts are available for non profit organizations.Likelihood to Renew
FreeConferenceCall.com
FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Account Executive
Ellie MaeComputer Software, 1001-5000 employees
Microsoft Teams
Microsoft Teams 9.6
Based on 7 answers
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Co-founder, Managing Director
PrograMetrixMarketing & Advertising, 11-50 employees
Usability
FreeConferenceCall.com
FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Account Executive
Ellie MaeComputer Software, 1001-5000 employees
Microsoft Teams
Microsoft Teams 8.1
Based on 53 answers
The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.

Verified User
Engineer in Engineering
Civil Engineering Company, 1-10 employeesSupport Rating
FreeConferenceCall.com
FreeConferenceCall.com 9.5
Based on 6 answers
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
Founder/CEO
Gig Gear LLCMusic, 1-10 employees
Microsoft Teams
Microsoft Teams 7.9
Based on 195 answers
I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
System Engineer
InfosysInformation Technology & Services, 10,001+ employees
Implementation Rating
FreeConferenceCall.com
FreeConferenceCall.com 10.0
Based on 2 answers
It's a no brainer!
Account Executive
Ellie MaeComputer Software, 1001-5000 employees
Microsoft Teams
Microsoft Teams 10.0
Based on 1 answer
I find everything I need for my day-to-day work.
Staff Engineer
QualcommTelecommunications, 10,001+ employees
Alternatives Considered
FreeConferenceCall.com
So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Chief Science Officer
Hydro Dynamics, Inc.Machinery, 1-10 employees
Microsoft Teams
I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.

Verified User
Professional in Marketing
Glass, Ceramics & Concrete Company, 10,001+ employeesContract Terms and Pricing Model
FreeConferenceCall.com
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 5.7
Based on 7 answers
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.

Verified User
Director in Information Technology
Transportation/Trucking/Railroad Company, 10,001+ employeesProfessional Services
FreeConferenceCall.com
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 6.3
Based on 7 answers
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Business Development Specialist
Desh AI TechInformation Technology & Services, 51-200 employees
Return on Investment
FreeConferenceCall.com
- We pay next to nothing for our access and it creates a professional means of connecting with our clients.
- Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
- FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
Owner
Desktop Deputy Virtual AssistantConsumer Services, 1-10 employees
Microsoft Teams
- I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
- It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
- It also gives us a more direct line to our manager if we need there input they can easily join our team chat.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employees