FreeConferenceCall.com vs. RingEX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeConferenceCall.com
Score 5.6 out of 10
N/A
FreeConferenceCall.com is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.
$4
per month
RingEX
Score 8.2 out of 10
N/A
RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis.
$19.99
per month
Pricing
FreeConferenceCall.comRingEX
Editions & Modules
Suggested Amount
$4
per month
Average Amount
$8.21
per month
Market Rate
$15
per month
Pay what you can
Customized
Essentials (up to 20 users)
$19.99
per user/per month
Standard
$27.99
per user/per month
Premium
$34.99
per user/per month
Ultimate
$49.99
per user/per month
Offerings
Pricing Offerings
FreeConferenceCall.comRingEX
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFreeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly)
More Pricing Information
Community Pulse
FreeConferenceCall.comRingEX
Features
FreeConferenceCall.comRingEX
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
FreeConferenceCall.com
8.7
10 Ratings
8% above category average
RingEX
8.4
161 Ratings
4% above category average
Hosted PBX9.03 Ratings8.587 Ratings
Multi-level Interactive Voice Response (IVR)10.02 Ratings8.1119 Ratings
User templates7.52 Ratings8.2110 Ratings
Call reports8.18 Ratings8.3145 Ratings
Directory of employee names00 Ratings9.0144 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
FreeConferenceCall.com
8.0
8 Ratings
5% below category average
RingEX
8.7
170 Ratings
4% above category average
Answering rules8.01 Ratings8.7155 Ratings
Call recording8.18 Ratings9.0144 Ratings
Call park8.02 Ratings8.6123 Ratings
Call screening8.03 Ratings8.3135 Ratings
Message alerts8.04 Ratings8.9160 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
FreeConferenceCall.com
6.4
10 Ratings
22% below category average
RingEX
8.6
146 Ratings
7% above category average
Video conferencing4.76 Ratings8.2111 Ratings
Audio conferencing4.710 Ratings9.0126 Ratings
Video screen sharing8.05 Ratings8.280 Ratings
Instant messaging8.03 Ratings8.999 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
FreeConferenceCall.com
8.0
2 Ratings
0% below category average
RingEX
9.0
147 Ratings
12% above category average
Mobile app for iOS8.02 Ratings9.0129 Ratings
Mobile app for Android8.02 Ratings9.1110 Ratings
Best Alternatives
FreeConferenceCall.comRingEX
Small Businesses
CloudTalk
CloudTalk
Score 8.4 out of 10
CloudTalk
CloudTalk
Score 8.4 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 8.4 out of 10
CloudTalk
CloudTalk
Score 8.4 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeConferenceCall.comRingEX
Likelihood to Recommend
5.2
(12 ratings)
8.2
(181 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.9
(15 ratings)
Usability
10.0
(1 ratings)
8.7
(11 ratings)
Availability
-
(0 ratings)
8.9
(111 ratings)
Performance
-
(0 ratings)
8.0
(2 ratings)
Support Rating
9.5
(3 ratings)
5.4
(28 ratings)
In-Person Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
10.0
(1 ratings)
7.9
(6 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
1.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(2 ratings)
Professional Services
-
(0 ratings)
1.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
FreeConferenceCall.comRingEX
Likelihood to Recommend
FreeConferenceCall.com
FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
Read full review
RingCentral
A basic phone system with all of the "extras" makes a small business look much more significant. Their growth into AI features is fantastic and can be used to reduce the effort of call management dramatically. While pretty much like all of them, voicemail is easy to work with. You'd probably need an administrator to manage personnel changes in a larger environment.
Read full review
Pros
FreeConferenceCall.com
  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.
Read full review
RingCentral
  • Chat and Messaging - Conversations are easy to search, topics can be pinned or bookmarked, and groups are easy to create and administer.
  • Phone - The core functionality works very well allowing voice, txt/sms, and faxing for all users. Administration is generally fairly easy as well.
  • Mobile Client - the mobile app offers all of the same functionality as the desktop or web client.
  • Video - Video calls make it easy to share screens with other users and includes a lot of tools for planning.
Read full review
Cons
FreeConferenceCall.com
  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Read full review
RingCentral
  • Customer support is rudimentary. They should improve tier 1 customer support's ability to understand our needs rather than asking customers to reinstall the app
  • Revolving door of account managers, which causes loss of continuity in discussing opportunities
  • Analytics is not complete. Details about faxing and web meetings is missing.
Read full review
Likelihood to Renew
FreeConferenceCall.com
It is so user friendly.
Read full review
RingCentral
We are grandfathered into our unlimited toll-free minutes plan. We are very unlikely to switch because of that. It has been the major factor saving us a lot of money compared to switching to other solutions. I don't know any other company that still offers these unlimited plans.
Read full review
Usability
FreeConferenceCall.com
I am and have been extremely pleased with my use of this product.
Read full review
RingCentral
They were working on updating a few of the modules while we were going live, so this made usability difficult to train on once they did go live with those changes. Now that the changes are in place, we have really enjoyed the usability of the platform
Read full review
Reliability and Availability
FreeConferenceCall.com
No answers on this topic
RingCentral
We recently had nearly an entire day of downtime where the RIngCentral network was experiencing issues with incoming and outgoing calls. In the past year there have been more service related issues than ever before, which makes me wonder if RingCentral network is not robust enough to handle all the users
Read full review
Performance
FreeConferenceCall.com
No answers on this topic
RingCentral
Occasional bandwith issues. In addition to this, I have one individual whose calls are blocked. We were not able to determine whether this was a RingEX or a carrier issue.
Read full review
Support Rating
FreeConferenceCall.com
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
Read full review
RingCentral
Call-in support is fantastic. I have never called in and had it taken more than 30 minutes to resolve our issue. Email support is terrible. You will likely go 24+ hours until you hear back and the response is likely a canned one. I personally prefer the email or chat support option, but find myself calling instead because the email support experience is so poor.
Read full review
In-Person Training
FreeConferenceCall.com
No answers on this topic
RingCentral
I really didn't know all the capabilities
Read full review
Implementation Rating
FreeConferenceCall.com
It's a no brainer!
Read full review
RingCentral
If someone has an existing system I tell them to keep that running initially and keep RingEX separate initially until the system is configured and tested to one's satisfaction. After testing and configuration is completed, then roll over the main phone numbers to the new RingEX system. I've seen one person who immediately flipped over to RingEX without properly configuring/testing the software and had many issues with missed customer calls until I helped him sort out his configuration.
Read full review
Alternatives Considered
FreeConferenceCall.com
So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Read full review
RingCentral
There is a more reliable connection and communication. The dashboard is easier to use, and the reports that can be generated are more in tune with our business needs. It is easy to review calls and pull them, which was much harder with Vonage.
Read full review
Contract Terms and Pricing Model
FreeConferenceCall.com
No answers on this topic
RingCentral
not to sign up for it or give them any money for a product that does not work
Read full review
Scalability
FreeConferenceCall.com
No answers on this topic
RingCentral
We have 75 users and 85 phones on the system and have yet to have any noticeable outages. The system just works all of the time without issues. Our old VOIP system on Voyant would go out all the time for multiple hours. RingEX is much more stable and reliable.
Read full review
Return on Investment
FreeConferenceCall.com
  • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
  • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
  • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
Read full review
RingCentral
  • Enabling the team to streamline inbound and outbound calling strategy has increased productivity by at least 30%.
  • It improved internal collaboration by enabling the team to communicate effectively and clearly in real-time.
  • Improved level of professionalism that we could showcase to our clients, intangible benefit.
Read full review
ScreenShots