FreeConferenceCall.com vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeConferenceCall.com
Score 5.6 out of 10
N/A
FreeConferenceCall.com is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.
$4
per month
TeamViewer
Score 8.4 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Pricing
FreeConferenceCall.comTeamViewer
Editions & Modules
Suggested Amount
$4
per month
Average Amount
$8.21
per month
Market Rate
$15
per month
Pay what you can
Customized
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
FreeConferenceCall.comTeamViewer
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsFreeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.
More Pricing Information
Community Pulse
FreeConferenceCall.comTeamViewer
Top Pros
Top Cons
Features
FreeConferenceCall.comTeamViewer
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
FreeConferenceCall.com
8.7
10 Ratings
9% above category average
TeamViewer
-
Ratings
Hosted PBX9.03 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
User templates7.52 Ratings00 Ratings
Call reports8.18 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
FreeConferenceCall.com
8.0
8 Ratings
5% below category average
TeamViewer
-
Ratings
Answering rules8.01 Ratings00 Ratings
Call recording8.18 Ratings00 Ratings
Call park8.02 Ratings00 Ratings
Call screening8.03 Ratings00 Ratings
Message alerts8.04 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
FreeConferenceCall.com
6.4
10 Ratings
22% below category average
TeamViewer
-
Ratings
Video conferencing4.76 Ratings00 Ratings
Audio conferencing4.710 Ratings00 Ratings
Video screen sharing8.05 Ratings00 Ratings
Instant messaging8.03 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
FreeConferenceCall.com
8.0
2 Ratings
0% above category average
TeamViewer
-
Ratings
Mobile app for iOS8.02 Ratings00 Ratings
Mobile app for Android8.02 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
FreeConferenceCall.com
-
Ratings
TeamViewer
8.3
490 Ratings
5% below category average
File transfer00 Ratings8.6460 Ratings
Instant message00 Ratings8.2426 Ratings
Access to sleeping/powered-off computers00 Ratings7.4323 Ratings
Session record00 Ratings8.3327 Ratings
Annotations00 Ratings7.387 Ratings
Best Alternatives
FreeConferenceCall.comTeamViewer
Small Businesses
CloudTalk
CloudTalk
Score 8.5 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 8.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 8.9 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeConferenceCall.comTeamViewer
Likelihood to Recommend
5.2
(12 ratings)
8.6
(537 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(65 ratings)
Usability
10.0
(1 ratings)
9.4
(57 ratings)
Availability
-
(0 ratings)
9.1
(5 ratings)
Performance
-
(0 ratings)
9.1
(5 ratings)
Support Rating
9.5
(3 ratings)
9.8
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
10.0
(1 ratings)
8.7
(94 ratings)
Configurability
-
(0 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
9.1
(5 ratings)
Product Scalability
-
(0 ratings)
9.1
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(5 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(5 ratings)
User Testimonials
FreeConferenceCall.comTeamViewer
Likelihood to Recommend
FreeConferenceCall.com
FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
Read full review
TeamViewer
It is a well-organized tool for managing systems utility with remote control. It also provides better setup as compared to other software. Using this, we are able to troubleshoot issues, manage application security easily, and customize things as per business requirements.
Read full review
Pros
FreeConferenceCall.com
  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.
Read full review
TeamViewer
  • Quick support is an nice feature to make it easy for the end user to download and use
  • Easy to connect using numbers
  • The connection is always good when connected to an end user
  • The tool is easy to use, the buttons are easy to understand what the use for it is
Read full review
Cons
FreeConferenceCall.com
  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Read full review
TeamViewer
  • The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
  • Pricing tier for small teams can be improved.
  • Live subtitles for audio from remote device can be implemented.
Read full review
Likelihood to Renew
FreeConferenceCall.com
It is so user friendly.
Read full review
TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
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Usability
FreeConferenceCall.com
I am and have been extremely pleased with my use of this product.
Read full review
TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
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Reliability and Availability
FreeConferenceCall.com
No answers on this topic
TeamViewer
Always available if setup correctly.
Read full review
Performance
FreeConferenceCall.com
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
FreeConferenceCall.com
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
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TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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In-Person Training
FreeConferenceCall.com
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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Online Training
FreeConferenceCall.com
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Implementation Rating
FreeConferenceCall.com
It's a no brainer!
Read full review
TeamViewer
In the beginning, it raised certain concerns among team members regarding its security and privacy. We also found that offering short sessions to introduce the extended functionalities of TeamViewer enhanced usage and efficiency the most among our team's employees. Solving all these made integrating TeamViewer with our ticketing system easier, which helped improve the support system by creating a flow on how various tickets are acknowledged and solved.
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Alternatives Considered
FreeConferenceCall.com
So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Read full review
TeamViewer
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.
Read full review
Scalability
FreeConferenceCall.com
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
FreeConferenceCall.com
  • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
  • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
  • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
Read full review
TeamViewer
We started seeing benefits from TeamViewer within the first 3 months. Initially we saw immediate savings reducing travel time and costs for support visits. Within the first quarter, we’d already cut travel-related expenses by around 15-20%, which quickly added up. As the team became more familiar with the software and we streamlined our processes, the time savings from faster issue resolution grew, further improving our ROI.
  • It has really reduces travel cost. Saved us approximately 30% on travel expense by handling most tasks remotely instead of sending technicians on site.
  • We are able to resolve issues way faster within minutes.
  • Faster service delivery has contributed to better client retention and stronger relationships.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of where to connect to devices and provide remote support.Screenshot of the interface where all devices are a few clicks away.Screenshot of where to monitor and manage devices proactively.Screenshot of Screenshot of TeamViewer's IT asset tracking.