FreeConferenceCall.com vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeConferenceCall.com
Score 5.4 out of 10
N/A
FreeConferenceCall.com is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.
$4
per month
TeamViewer
Score 8.1 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$24.90
per month (billed annually)
Pricing
FreeConferenceCall.comTeamViewer
Editions & Modules
Suggested Amount
$4
per month
Average Amount
$8.21
per month
Market Rate
$15
per month
Pay what you can
Customized
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
FreeConferenceCall.comTeamViewer
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsFreeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.
More Pricing Information
Community Pulse
FreeConferenceCall.comTeamViewer
Top Pros
Top Cons
Features
FreeConferenceCall.comTeamViewer
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
FreeConferenceCall.com
8.7
10 Ratings
6% above category average
TeamViewer
-
Ratings
Hosted PBX9.03 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
User templates7.52 Ratings00 Ratings
Call reports8.28 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
FreeConferenceCall.com
8.0
8 Ratings
4% below category average
TeamViewer
-
Ratings
Answering rules8.01 Ratings00 Ratings
Call recording8.28 Ratings00 Ratings
Call park8.02 Ratings00 Ratings
Call screening8.03 Ratings00 Ratings
Message alerts8.04 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
FreeConferenceCall.com
6.4
10 Ratings
24% below category average
TeamViewer
-
Ratings
Video conferencing4.66 Ratings00 Ratings
Audio conferencing4.710 Ratings00 Ratings
Video screen sharing8.05 Ratings00 Ratings
Instant messaging8.03 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
FreeConferenceCall.com
8.0
2 Ratings
4% below category average
TeamViewer
-
Ratings
Mobile app for iOS8.02 Ratings00 Ratings
Mobile app for Android8.02 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
FreeConferenceCall.com
-
Ratings
TeamViewer
8.1
311 Ratings
2% below category average
Screen sharing00 Ratings8.9306 Ratings
File transfer00 Ratings8.2290 Ratings
Instant message00 Ratings7.6266 Ratings
Secure remote access with Smart Card authentication00 Ratings7.783 Ratings
Access to sleeping/powered-off computers00 Ratings7.1200 Ratings
Over-the-Internet remote session00 Ratings8.9302 Ratings
Initiate remote control from mobile00 Ratings8.2246 Ratings
Remote management of servers & workstations00 Ratings8.5258 Ratings
Remote Active Directory® management00 Ratings9.480 Ratings
Centralized management dashboard00 Ratings7.8195 Ratings
Session record00 Ratings8.0193 Ratings
Annotations00 Ratings6.489 Ratings
Monitoring and Alerts00 Ratings8.1123 Ratings
Multi-platform remote control00 Ratings8.4238 Ratings
Best Alternatives
FreeConferenceCall.comTeamViewer
Small Businesses
OpenPhone
OpenPhone
Score 9.3 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.4 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Enterprises
Zoom Phone
Zoom Phone
Score 9.1 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeConferenceCall.comTeamViewer
Likelihood to Recommend
5.1
(12 ratings)
7.9
(352 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.2
(60 ratings)
Usability
10.0
(1 ratings)
9.1
(55 ratings)
Availability
-
(0 ratings)
9.0
(5 ratings)
Performance
-
(0 ratings)
9.0
(5 ratings)
Support Rating
9.5
(6 ratings)
8.6
(70 ratings)
In-Person Training
-
(0 ratings)
5.0
(1 ratings)
Online Training
-
(0 ratings)
6.0
(3 ratings)
Implementation Rating
10.0
(2 ratings)
10.0
(13 ratings)
Configurability
-
(0 ratings)
9.0
(2 ratings)
Ease of integration
-
(0 ratings)
7.6
(3 ratings)
Product Scalability
-
(0 ratings)
9.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
1.5
(3 ratings)
Vendor pre-sale
-
(0 ratings)
5.2
(3 ratings)
User Testimonials
FreeConferenceCall.comTeamViewer
Likelihood to Recommend
FreeConferenceCall.com
FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
Read full review
TeamViewer
It is really well suited in scenarios where we need remote support from others, where we can take control of other systems too remotely that can significantly reduce time and boost the reliability of the organization. Sharing/copying files, communicating with each other through chat box or even audio calls. It has just a simple step to connect quickly to remote systems and make use of it. Some of our ML Engineers and myself have been benefitted with this when they helped me debug, run some code, resolve some remote container issues for our ML models to run continuously. It is not advised or recommended to use this application to connect to systems that have heavy critical information as it can lead to data leak which can cost a lot to a organization. It is also not advised to use when the internet connectivity is really poor, because it can waste a lot of time on both the ends.
Read full review
Pros
FreeConferenceCall.com
  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.
Read full review
TeamViewer
  • I mostly use it to fix computer problems or to get computer problems fixed in the home computer I use for my office.
  • The advantage is that installation is very simple.
  • The IT department can easily switch to your personal computer and not only view the screen, but also remotely control it.
Read full review
Cons
FreeConferenceCall.com
  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Read full review
TeamViewer
  • Can TeamViewer have an easy access in areas which are challenged on internet. It is not easy to connect when there is unstable connection or slow, thus, causing the delay as well on target work. It pretty much cause some frustration on both parties as we can only wait when connection is at back to re-connect again
  • The free TeamViewer version has limited access to remotely connect to PC or devices. For faithful users, can TeamViewer increase more time of free remote access before a User subscribes for the paid version.
  • The chat or call box or option needs some improvement on its interface. However, everything else is OK
Read full review
Likelihood to Renew
FreeConferenceCall.com
It is so user friendly.
Read full review
TeamViewer
We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.
Read full review
Usability
FreeConferenceCall.com
I am and have been extremely pleased with my use of this product.
Read full review
TeamViewer
Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
Read full review
Reliability and Availability
FreeConferenceCall.com
No answers on this topic
TeamViewer
Always available if setup correctly.
Read full review
Performance
FreeConferenceCall.com
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
FreeConferenceCall.com
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
Read full review
TeamViewer
I was able to talk to sales about our problem (of being charged for an additional year subscription when we had asked to cancel), and Sales and I had a nice conversation. But when I contacted TeamViewer Support by email to request that our subscription be canceled, they very "nicely" told me by email that I should have read the "fine print". And that they can "Automatically Renew" a subscription for a year if they do not receive a cancellation request a month before the expiration of the current subscription. (When I called Support, I was put on hold; and I held, and held, and held, etc.) Admittedly, part of the problem was mine. I sent in my cancellation request after the deadline that TeamViewer outlines in their "fine print". But, I still feel that TeamViewer could have or should have a policy of refunding at least a large percentage of the "Automatic Renewal" charge, especially if the customer is not utilizing the subscription.
Read full review
Online Training
FreeConferenceCall.com
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review
Implementation Rating
FreeConferenceCall.com
It's a no brainer!
Read full review
TeamViewer
Implementation was easy enough that it didn't pose any problems. Training was minimal and the system works right out of the box
Read full review
Alternatives Considered
FreeConferenceCall.com
So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Read full review
TeamViewer
When I tried LogMeIn and VNC, I discovered that TeamViewer was more reliable, quicker to set up, and more consistent in terms of connection stability and reliability. All in all, it is a more cost-effective and efficient solution that can be deployed without the need to open firewall ports and can be installed effortlessly by any end-user.
Read full review
Scalability
FreeConferenceCall.com
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
FreeConferenceCall.com
  • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
  • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
  • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
Read full review
TeamViewer
  • Since I started using TeamViewer, the number of times I have to visit clients to update our programs on the PC has been visibly reduced, which is very helpful.
  • TeamViewer not only improves work efficiency and productivity, but also contributes to work-life balance and, above all, to fast customer service.
  • It is also recommended for system administrators who cover several offices with a small number.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.