What users are saying about
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Top Rated
1030 Ratings
19 Ratings
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Score 6 out of 100

Webex App

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Top Rated
1030 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

    Cloud PBX

    8.7

    FreeConferenceCall.com

    87%

    Webex App

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 4/4 features

    Hosted PBX

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Multi-level Interactive Voice Response (IVR)

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    User templates

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Call reports

    8.5
    85%
    8 Ratings
    N/A
    0 Ratings

    Call Management

    8.1

    FreeConferenceCall.com

    81%

    Webex App

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 5/5 features

    Answering rules

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Call recording

    8.7
    87%
    8 Ratings
    N/A
    0 Ratings

    Call park

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Call screening

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Message alerts

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    VoIP system collaboration

    6.9

    FreeConferenceCall.com

    69%

    Webex App

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 4/4 features

    Video conferencing

    5.3
    53%
    6 Ratings
    N/A
    0 Ratings

    Audio conferencing

    6.1
    61%
    10 Ratings
    N/A
    0 Ratings

    Video screen sharing

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    Instant messaging

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Mobile apps

    8.4

    FreeConferenceCall.com

    84%

    Webex App

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 2/2 features

    Mobile app for iOS

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Mobile app for Android

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Project Management

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    8.3

    Webex App

    83%
    Webex App ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    8.2
    82%
    202 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.7
    77%
    117 Ratings

    Scheduling

    N/A
    0 Ratings
    8.7
    87%
    294 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    160 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.9
    89%
    330 Ratings

    Search

    N/A
    0 Ratings
    8.1
    81%
    268 Ratings

    Visual planning tools

    N/A
    0 Ratings
    8.2
    82%
    181 Ratings

    Communication

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    8.4

    Webex App

    84%
    Webex App ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    9.0
    90%
    361 Ratings

    Notifications

    N/A
    0 Ratings
    8.7
    87%
    355 Ratings

    Discussions

    N/A
    0 Ratings
    8.9
    89%
    337 Ratings

    Surveys

    N/A
    0 Ratings
    8.0
    80%
    226 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    7.9
    79%
    207 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    8.3
    83%
    132 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    8.1
    81%
    162 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    8.7
    87%
    312 Ratings

    File Sharing & Management

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    8.3

    Webex App

    83%
    Webex App ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    8.0
    80%
    190 Ratings

    Video files

    N/A
    0 Ratings
    8.1
    81%
    283 Ratings

    Audio files

    N/A
    0 Ratings
    8.5
    85%
    281 Ratings

    Document collaboration

    N/A
    0 Ratings
    8.3
    83%
    272 Ratings

    Access control

    N/A
    0 Ratings
    8.4
    84%
    242 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.3
    83%
    252 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.4
    84%
    157 Ratings

    Device sync

    N/A
    0 Ratings
    8.4
    84%
    229 Ratings

    Attribute Ratings

    • FreeConferenceCall.com is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating
    • Webex App is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.7

    FreeConferenceCall.com

    57%
    12 Ratings
    8.7

    Webex App

    87%
    424 Ratings

    Likelihood to Renew

    10.0

    FreeConferenceCall.com

    100%
    1 Rating
    7.3

    Webex App

    73%
    10 Ratings

    Usability

    10.0

    FreeConferenceCall.com

    100%
    1 Rating
    8.8

    Webex App

    88%
    361 Ratings

    Availability

    FreeConferenceCall.com

    N/A
    0 Ratings
    10.0

    Webex App

    100%
    1 Rating

    Performance

    FreeConferenceCall.com

    N/A
    0 Ratings
    9.0

    Webex App

    90%
    1 Rating

    Support Rating

    9.5

    FreeConferenceCall.com

    95%
    6 Ratings
    8.5

    Webex App

    85%
    399 Ratings

    In-Person Training

    FreeConferenceCall.com

    N/A
    0 Ratings
    9.1

    Webex App

    91%
    2 Ratings

    Online Training

    FreeConferenceCall.com

    N/A
    0 Ratings
    8.9

    Webex App

    89%
    3 Ratings

    Implementation Rating

    10.0

    FreeConferenceCall.com

    100%
    2 Ratings
    9.0

    Webex App

    90%
    6 Ratings

    Configurability

    FreeConferenceCall.com

    N/A
    0 Ratings
    9.0

    Webex App

    90%
    2 Ratings

    Ease of integration

    FreeConferenceCall.com

    N/A
    0 Ratings
    8.0

    Webex App

    80%
    1 Rating

    Product Scalability

    FreeConferenceCall.com

    N/A
    0 Ratings
    10.0

    Webex App

    100%
    1 Rating

    Vendor post-sale

    FreeConferenceCall.com

    N/A
    0 Ratings
    8.0

    Webex App

    80%
    1 Rating

    Vendor pre-sale

    FreeConferenceCall.com

    N/A
    0 Ratings
    8.0

    Webex App

    80%
    1 Rating

    Likelihood to Recommend

    FreeConferenceCall.com

    FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
    Read full review

    Cisco

    In case of meetings with external vendors, we can restrict permissions to external participants. This is a radical and very useful feature that helps us manage our company privacy better. When organising training programmes for our interns, we download the attentiveness data from Webex at the end of the session, which helps us monitor the level of seriousness and meticulousness of our interns.
    Read full review

    Pros

    FreeConferenceCall.com

    • The online portal to access call details and recordings is very easy to use.
    • The functions that are offered beyond the free plan are competitive with other providers.
    • I feel that our calls are secure with our own personal access codes and the same number always being used.
    Read full review

    Cisco

    • High-quality, high-impact communications in our workflow.
    • It's great for sharing large documents, it doesn't slow down our communications.
    • The dark mode is excellent, it has a good image and seamless integration features.
    • We can record meetings, which is perfect for backing up any information that may be overlooked.
    Read full review

    Cons

    FreeConferenceCall.com

    • Recently callers cannot get onto the call
    • Users on the call get bumped off
    • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
    • I found customer service representatives rude and dismissive
    Read full review

    Cisco

    • Chromecast integration so that Webex can be sent to a normal TV or Monitor, rather than just to WebEx Boards.
    • Having an option to create publically searchable spaces so that a community can be grown around Webex.
    • A Meraki app/bot to push notification to the Webex App.
    Read full review

    Pricing Details

    FreeConferenceCall.com

    Starting Price

    $4 per month

    Editions & Modules

    FreeConferenceCall.com editions and modules pricing
    EditionModules
    Suggested Amount$41
    Average Amount$8.212
    Market Rate$153
    Pay what you canCustomized4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.

    Webex App

    Starting Price

    $0 user/month

    Editions & Modules

    Webex App editions and modules pricing
    EditionModules
    Basic Plan$0.001
    Meet Plan$13.502
    Meet + Call Plan$25.003
    Enterprise PlanContact Sales4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    Likelihood to Renew

    FreeConferenceCall.com

    It is so user friendly.
    Read full review

    Cisco

    Webex App is really easy to use, friendly interface and feature rich application. Besides that, there are some few bugs and instability to correct to give a 10 grade in my opinion. The application sometimes lost audio device configuration, specially when used with Microsoft Windows 11. It is somehow annoying behavior, not frequently but it forces you to restart Windows to get it back to normal condition.
    Read full review

    Usability

    FreeConferenceCall.com

    I am and have been extremely pleased with my use of this product.
    Read full review

    Cisco

    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Read full review

    Reliability and Availability

    FreeConferenceCall.com

    No answers on this topic

    Cisco

    We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
    Read full review

    Performance

    FreeConferenceCall.com

    No answers on this topic

    Cisco

    I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
    Read full review

    Support Rating

    FreeConferenceCall.com

    I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
    Read full review

    Cisco

    The support offered by the Webex App customer support team is outstanding and very helpful. All the way from deployment, to set up to usage, any issues you dire t to them are responded to almost instantly. More so, they do follow-ups to ensure you are completely satisfied with the services they offered.
    Read full review

    In-Person Training

    FreeConferenceCall.com

    No answers on this topic

    Cisco

    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review

    Online Training

    FreeConferenceCall.com

    No answers on this topic

    Cisco

    Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
    Read full review

    Implementation Rating

    FreeConferenceCall.com

    It's a no brainer!
    Read full review

    Cisco

    Implementation was quite smooth
    Read full review

    Alternatives Considered

    FreeConferenceCall.com

    So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
    Read full review

    Cisco

    I had to choose Webex App, my company uses it. It stacks up very poorly in the UI/UX department. The whole app is a mess. If it wasn’t a mess it would’ve taken over as the app of the pandemic. It needs a fundamental redesign. I hate using it.
    Read full review

    Scalability

    FreeConferenceCall.com

    No answers on this topic

    Cisco

    Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
    Read full review

    Return on Investment

    FreeConferenceCall.com

    • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
    • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
    • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
    Read full review

    Cisco

    • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
    • Many teachers have now good skills for online education due to Webex conferences.
    • Our students have good jobs and they manage to access Universities due to our Webex conferences.
    Read full review

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