TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreedomPay

    Score9 out of 10
    N/AFreedomPay is a point-of-sale software solution with features such as PCI-validated point-to-point encryption.N/A

    PayPal Payments Pro

    Score8.5 out of 10
    N/APayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.

    $0.02

    per transaction

    Square POS

    Score9 out of 10
    N/ASquare POS is a point-of-sale software solution for restaurants, retail, or appointment-based businesses. It features numerous inventory (or menu) management and control features, and options that allow customers to pay in any way they want or can.

    $10

    per each additional reader; first reader free

    Pricing
    FreedomPayPayPal Payments ProSquare POS
    Editions & Modules
    No answers on this topic
    QR code Transactions
    1.90% + fixed fee
    per transaction
    Charity Transactions
    2.20% + fixed fee
    per transaction
    Commercial Transactions - In-Store
    2.70% + fixed fee
    per transaction
    Commercial Transactions - Online
    2.90% + fixed fee
    per transaction
    PayPal's pay later offers
    2.90% + fixed fee
    per transaction
    Venmo
    2.90% + fixed fee
    per transaction
    Each Transaction
    2.6% + $0.10
    per transaction
    Square Reader for magstripe
    $10
    per each additional reader; first reader free
    Square Stand for contactless and chip
    $16
    per month
    Square Terminal
    $27
    per month
    Square Register
    $39
    per 24 months
    Square Reader for contactless and chip
    $49
    per reader
    Square Point of Sale
    Free
    Offerings
    Pricing Offerings
    FreedomPayPayPal Payments ProSquare POS
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    FreedomPayPayPal Payments ProSquare POS
    Considered Multiple Products
    FreedomPay
    No answer on this topic
    PayPal
    Chose PayPal Payments Pro
    We use other products for other situations, but as far as sending money PayPal is hard to beat. We've used Square POS at live events to collect donations and payments for tickets, simply because the swipe accessory for iPhone was convenient and easy to use. We haven't had live …
    Incentivized
    Chose PayPal Payments Pro
    PayPal was one of the first companies to offer the swipe via phone equipment and feature for sales and easily integrated products from the e-commerce site. Although other companies began and do offer the same features, PayPal was/is the most well-known and established payment …
    Incentivized
    Chose PayPal Payments Pro
    The international transaction handling is the key difference.
    Incentivized
    Chose PayPal Payments Pro
    Honestly, we use Paypal because of the easy interface with our websites, and the fact that Paypal Payments comes included in the Woocommerce plugin. Square requires the purchase of an extra plugin. Square, I believe, has a better POS setup. We do use Square on site for our …
    Incentivized
    Chose PayPal Payments Pro
    PayPal is more globally accepted, therefore a better platform for our team.
    Incentivized
    Block, Inc (Square)
    Chose Square POS
    I use Stripe, Paypal and Payoneer but they don't have the actual hardware (that I am aware of). I use them to either get payments or send payments online. I use both Stripe and PayPal Payments Pro on my websites and Payoneer to recieve pay from contracts for work I do.
    Incentivized
    Chose Square POS
    In our experience, every solution we tried in the past never fully met our needs. They always came with shortcomings and / or compromises. Square POS is the first solution we have tried that offers everything our business needs and provides us with enough room for our business …
    Incentivized
    Chose Square POS
    Square was the most recognized platform out there and I decided to go with them because of the brand and marketing I was targeted with as a business owner. Also, Square POS was the only tool with multi-factor security and integrated with a lot of other tools that I use for the …
    Incentivized
    Chose Square POS
    I like Square better than Pay Pal.
    Incentivized
    Chose Square POS
    The only other real competitor that we looked at was PayPal Here and we went with Square because the fee structure felt fairer, and because our customers were much more familiar with the Square hardware and ecosystem, rather than trying to convince them that Paypal was a viable …
    Incentivized
    Chose Square POS
    Square has so many upgrades and additional features that you can customize it to whatever works best for you!
    Incentivized
    Chose Square POS
    I personally prefer Stripe and PayPal as payment options for my appointment-based coaching business. Both integrate seamlessly with my Squarespace website, my Acuity Scheduling software, and the Quickbooks Self-Employed software I use. Though Square POS is perfectly adequate, I …
    Incentivized
    Chose Square POS
    When we first looked for a POS system, we compared it to the merchant services offered by our bank. Square was way more affordable and easy to use. Since then, as other systems have developed, we have looked into them but never found reason to switch. While PayPal offered …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    34 Answers
    98%
    Would buy again
    39 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    36 Answers
    100%
    Delivers good value for the price
    39 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    36 Answers
    95%
    Happy with the feature set
    38 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    33 Answers
    94%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    35 Answers
    100%
    Implementation went as expected
    37 Answers
    Best Alternatives
    FreedomPayPayPal Payments ProSquare POS
    Small Businesses
    Square POS
    Score9 out of 10
    Apple Pay
    Score9.1 out of 10
    Clover
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Payoneer
    Score8 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    Checkout.com
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    FreedomPayPayPal Payments ProSquare POS
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.2
    (72 ratings)
    9.0
    (61 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (11 ratings)
    Support Rating
    -
    (0 ratings)
    2.3
    (9 ratings)
    8.7
    (18 ratings)
    User Testimonials
    FreedomPayPayPal Payments ProSquare POS
    Likelihood to Recommend
    FreedomPay
    I was looking for a new payment system that would be able to handle all our transactions and the team at FreedomPay was able to do just that. FreedomPay is a payment system that is adaptive and can adapt to the needs of the market. They are data-driven so they can adjust to the wants and needs of the market. They are able to handle the load of millions of transactions per day which is a plus for any business.
    Incentivized
    Read full review
    PayPal
    Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
    Read full review
    Block, Inc (Square)
    Square POS is by far the easiest POS software to use at events and train additional team members on - even with temporary or first-time employees. It's easy to see how each event is doing in live time. It gives the event manager a real-time view of revenue earned. Its really easy to create/manage/delete users to keep the platform secure.
    Incentivized
    Read full review
    Pros
    FreedomPay
    • Wonderful customer support service.
    • Easy to adapt.
    • Data driven payment processing.
    Incentivized
    Read full review
    PayPal
    • PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons.
    • The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load.
    • Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Mobile transactions (not like from a phone, but in terms of the ability to physically relocate rapidly).
    • Simple setup.
    • Generally uncomplicated pricing.
    • Widespread customer familiarity: because it's so regularly in use in our industry (musicians/entertainment professionals), people know and trust it in a way that you might not with a different provider.
    Incentivized
    Read full review
    Cons
    FreedomPay
    • Difficultly on collaboration and remote work along with FreedomPay.
    • Lack of study materials and documentation.
    Incentivized
    Read full review
    PayPal
    • Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it.
    • The PayPal logo on the checkout page can be kind of large and obtrusive.
    • They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Too much going on for simple users. There are so many different apps and pages now that I get lost almost every time I log onto Square
    • The high percentage of fees taken from sales
    • The difficulty in changing default settings
    • The layout of the “website” you can create is truly a nightmare
    Incentivized
    Read full review
    Likelihood to Renew
    FreedomPay
    No answers on this topic
    PayPal
    No answers on this topic
    Block, Inc (Square)
    I don't really foresee anything being able to dislodge Square from our organization—we're not evangelists or anything like that—it's just the best solution we've found for our use case. Being able to quickly handle transactions from customers and then track all of those sales for analysis/bookkeeping later on.
    Incentivized
    Read full review
    Usability
    FreedomPay
    No answers on this topic
    PayPal
    No answers on this topic
    Block, Inc (Square)
    We find Square POS is very user friendly. Its interface is customizable to our needs and very easy to use. Before we adopted Square POS, we used a combination of solutions from different manufacturer to try and achieve a portion of the functionality that Square POS provides under only 1 login
    Incentivized
    Read full review
    Support Rating
    FreedomPay
    No answers on this topic
    PayPal
    Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
    Incentivized
    Read full review
    Block, Inc (Square)
    An admission - I have NEVER had to use Square POS support. The system is seamless, it just works! I have never had any queries about how the system worked as everything is so clearly laid out. I have never had any problems with payments. If their support systems are anywhere near as good as their software, I think we'll be in good hands.
    Incentivized
    Read full review
    Alternatives Considered
    FreedomPay
    No answers on this topic
    PayPal
    I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be Apple Pay or Google Pay (and there are a handful of others out there, but we offer Apple and Google Pay). As a business, I prefer Apple or Google Pay to PayPal Payments, but we offer either Google or Apple Pay, PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
    Incentivized
    Read full review
    Block, Inc (Square)
    We only used Square POS while we were getting set up with Authorize.Net. It isn't as flashy or recognized by the general public, but in our industry, that isn't a priority. We do very large transactions so the higher rates and fees from Square add up insanely quickly making the lower rates and fees from Authorize.Net the nail in Square's coffin for us.
    Incentivized
    Read full review
    Return on Investment
    FreedomPay
    • Secure environment increase the work motivation.
    • Technology based payment system makes it more secure and reliable.
    Incentivized
    Read full review
    PayPal
    • Our daily revenue has been increased when started PayPal Payments as the payment gateway.
    • Refund rate and recurring revenue is stable and disputes are handled properly.
    • Forex Fluctuations is controlled and solved the buying experience for few users.
    • Solved problem for different currencies and retained our users.
    Incentivized
    Read full review
    Block, Inc (Square)
    • The opportunity cost of waiting for payments and manually bringing them to a bank means that we don't have to visit our bank branch. That alone saves us several hours each month.
    • We can use ordinary computers and mobile devices with Square instead of paying for expensive software or terminals.
    • Our clients appreciate not having to process payments to us, and anything that helps our clients and makes them happy carries more import than I can explain in this space.
    Incentivized
    Read full review
    ScreenShots