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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Procore

    Score8.4 out of 10
    N/AProcore is a project management software designed specifically for the construction industry. Procore is cloud-based and allows unlimited users per instance, so that construction team members and stakeholders can all access project information and documents.N/A
    Pricing
    FreshBooksProcore
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Custom Bundle
    Custom Quote
    annually
    Offerings
    Pricing Offerings
    FreshBooksProcore
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.Procore charges an upfront annual fee by product and based upon Annual Construction Volume (ACV) - the aggregate dollar value of the construction work across the customer's projects. Procore contracts include access for unlimited users, customer support, unlimited data storage, and product enhancements, at no additional cost. Multi-year pools: Contract volume is set for the entire multi-year term and can be consumed at any time during that period to help smooth out variability in consumption. Volume opt-in: Up-front contractual pricing is put in place for additional volume that might need to be added mid-term, to increase predictability of costs. Renewal rate protection: Up-front setting of rates is locked now, so businesses can budget accordingly for future renewals and improve cost predictability in future years.
    More Pricing Information
    Community Pulse
    FreshBooksProcore
    Considered Both Products
    FreshBooks
    No answer on this topic
    Procore Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    96%
    Would buy again
    168 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    92%
    Delivers good value for the price
    130 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    98%
    Happy with the feature set
    172 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    92%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    89%
    Implementation went as expected
    107 Answers
    Features
    FreshBooksProcore
    Customization
    Comparison of Customization features of FreshBooks and Procore
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Procore
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Procore
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Procore
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Procore
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Procore
    7.8
    209 Ratings
    2% above category average
    Dashboards9.057 Ratings7.7192 Ratings
    Standard reports8.855 Ratings8.0200 Ratings
    Custom reports4.82 Ratings7.6196 Ratings
    Data exportability00 Ratings7.9190 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Procore
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Procore
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Procore
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Procore
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of FreshBooks and Procore
    Feature
    FreshBooks
    -
    Ratings
    Procore
    7.1
    65 Ratings
    1% above category average
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.166 Ratings
    Payroll Management
    Comparison of Payroll Management features of FreshBooks and Procore
    Feature
    FreshBooks
    -
    Ratings
    Procore
    5.9
    58 Ratings
    14% below category average
    Support for external payroll vendors00 Ratings5.959 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of FreshBooks and Procore
    Feature
    FreshBooks
    -
    Ratings
    Procore
    8.3
    775 Ratings
    8% above category average
    Plan distribution & viewing00 Ratings8.9746 Ratings
    Plan markups & sharing00 Ratings7.6719 Ratings
    Issue tracking & punchlists00 Ratings8.8698 Ratings
    Photo documentation00 Ratings8.7747 Ratings
    Jobsite reports00 Ratings8.2707 Ratings
    Document sharing00 Ratings8.7767 Ratings
    RFI tools00 Ratings8.8728 Ratings
    Collaboration & approvals00 Ratings8.3705 Ratings
    As-built drawings00 Ratings8.3119 Ratings
    Mobile app00 Ratings7.3715 Ratings
    Submittal design and management00 Ratings8.5227 Ratings
    Meeting Minutes00 Ratings7.7216 Ratings
    Specifications00 Ratings8.6225 Ratings
    Change orders00 Ratings7.8189 Ratings
    Estimating
    Comparison of Estimating features of FreshBooks and Procore
    Feature
    FreshBooks
    -
    Ratings
    Procore
    8.3
    122 Ratings
    9% above category average
    Takeoff tools00 Ratings10.04 Ratings
    Job costing00 Ratings7.0108 Ratings
    Cost databases00 Ratings8.14 Ratings
    Cost calculator00 Ratings9.04 Ratings
    Bid creation00 Ratings7.3116 Ratings
    Best Alternatives
    FreshBooksProcore
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    CMiC Construction Platform
    Score7.5 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Autodesk Build
    Score8.6 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Revit
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksProcore
    Likelihood to Recommend
    7.6
    (75 ratings)
    8.4
    (883 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    8.6
    (70 ratings)
    Usability
    9.6
    (20 ratings)
    10.0
    (57 ratings)
    Availability
    10.0
    (2 ratings)
    9.9
    (15 ratings)
    Performance
    8.0
    (1 ratings)
    9.5
    (15 ratings)
    Support Rating
    6.0
    (11 ratings)
    9.7
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.1
    (5 ratings)
    Online Training
    -
    (0 ratings)
    9.3
    (13 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (114 ratings)
    Configurability
    -
    (0 ratings)
    9.3
    (15 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (310 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (15 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.9
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.8
    (14 ratings)
    User Testimonials
    FreshBooksProcore
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Procore Technologies
    It works great for project management and putting all job-specific documents in one place. We are able to share drawings, submittals, and forms with our customers and subcontractors in a safe and reliable platform. However, getting reporting data is somewhat lacking, so if your business needs advanced options, you might try and find a better product.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Procore Technologies
    • Does well Emailing me (If i am subscribed to a project) to let me know when revisions have been updated.
    • Easy to navigate
    • Great at Allowing me as a project Engineer to Upload my drawings to Procore. Not a lot of steps, and very easy to do.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Procore Technologies
    • Downloading drawing sets sometimes involves an extra step that holds up the process
    • The dashboard is simplistic to the point that I don't feel like I am getting enough information about a specific project from the get-go
    • Granting access to a project on Procore is not very straightforward as a consultant- restrictions sometimes cause hold-ups
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Procore Technologies
    We will undoubtedly renew Procore as it has proven itself to be a means to better track and improve upon our efficiency and communications between job sites and their project managers as well as all other departments. Procore has made an incredible impact on how we, as a company, do our job on all levels; it is one of our most powerful and effective resources.
    Incentivized
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    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Procore Technologies
    90% of Procore is very intuitive and any user can pick it up and go. There are a few elements, more so on the Financials side that need some prior knowledge of systems in order to understand how and why it functions as it does. Once this is understood, it flows effortlessly
    Incentivized
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    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Procore Technologies
    If you are working in an area with little to no signal, Procore will still allow you to get in the system and use it fully and will then update once you are at a place with a strong enough signal. Whether it be with wifi or LTE cell phone reception.
    Incentivized
    Read full review
    Performance
    FreshBooks
    No answers on this topic
    Procore Technologies
    For the most part Procore is very responsive. However there are times when it's a little slow but it's minimal.
    Incentivized
    Read full review
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Procore Technologies
    General Support for Project Management and Financials is consistent. The ERP support is never consistent and I do end up at times in a black hole. I have to continually reach out to get the issue resolved or get an update. The ERP support needs more of Procore's attention
    Incentivized
    Read full review
    In-Person Training
    FreshBooks
    No answers on this topic
    Procore Technologies
    Procore's Implementation Team does a great job of ensuring users are confident in using the system. They run through a process of training sessions based on the tools you have purchased, and lay ou ta plan to help the power users configure the tool to suit the company's needs. They provide useful resources for certifications, support and ongoing training as well.
    Incentivized
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    Online Training
    FreshBooks
    No answers on this topic
    Procore Technologies
    Procore's certification program and focused how-to training videos allowed for easy training that did not feel overwhelming. The way the certification programs were broken up into small parts made it seem much less daunting to complete. The training feels focused and does not overload users with too much information all at once.
    Incentivized
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    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Procore Technologies
    Iron out your cost code list in your accounting software before you link with Procore. Once the link is established that list is more or less permanent. Review the permission matrix carefully. It controls so much. You want to ensure the information provided to your users adequate but you also want to protect your sensitive data. Procore Financials are organized in a total contract value style. Any markup or Profit will need to be sent somewhere on your budget. This may be significantly different than the Cost budgeting that many contractors do
    Incentivized
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    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
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    Procore Technologies
    Procore has a clearer user interface and a wider variety of tools than any program I've used. Procore also lives up to their name in terms of helpful and fast customer service. There is always a Procore rep. that is available to contact, making any problems just a mini hurdle.
    Read full review
    Scalability
    FreshBooks
    No answers on this topic
    Procore Technologies
    once in awhile Procore is down for a period of time, its frustrating when it happens but doesn't tend to last long.
    Incentivized
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    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
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    Procore Technologies
    • The Procore service impacts on construction projects are effective and reliable on production acceleration.
    • The collaboration is stable and easy files access and uploading of engineering drawings and plans is excellent.
    • New project planning and project financial data management on Procore functions are excellent.
    Incentivized
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    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking