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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Teamwork.com

    Score8.2 out of 10
    N/ATeamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing and customer relationship management add-ons, enabling Teamwork.com to be the ‘one-stop shop’ solution for business owners. Teamwork.com…

    $13.99

    per month per user

    Pricing
    FreshBooksTeamwork.com
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Deliver
    $13.99
    per month per user
    Grow
    $29.99
    per month per user
    Optimize
    Contact Sales
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    FreshBooksTeamwork.com
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details10% discount for annual pricing.A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    FreshBooksTeamwork.com
    Considered Both Products
    FreshBooks
    No answer on this topic
    Teamwork
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    88%
    Would buy again
    21 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    90%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    92%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    82%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    79%
    Implementation went as expected
    15 Answers
    Features
    FreshBooksTeamwork.com
    Customization
    Comparison of Customization features of FreshBooks and Teamwork.com
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Teamwork.com
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Teamwork.com
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Teamwork.com
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Teamwork.com
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Teamwork.com
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Teamwork.com
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Teamwork.com
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Teamwork.com
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Teamwork.com
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of FreshBooks and Teamwork.com
    Feature
    FreshBooks
    -
    Ratings
    Teamwork.com
    6.2
    80 Ratings
    21% below category average
    Task Management00 Ratings10.080 Ratings
    Resource Management00 Ratings6.311 Ratings
    Gantt Charts00 Ratings4.471 Ratings
    Scheduling00 Ratings5.426 Ratings
    Workflow Automation00 Ratings5.322 Ratings
    Team Collaboration00 Ratings8.123 Ratings
    Support for Agile Methodology00 Ratings7.115 Ratings
    Support for Waterfall Methodology00 Ratings8.116 Ratings
    Document Management00 Ratings7.171 Ratings
    Email integration00 Ratings7.163 Ratings
    Mobile Access00 Ratings4.462 Ratings
    Timesheet Tracking00 Ratings7.123 Ratings
    Change request and Case Management00 Ratings2.517 Ratings
    Budget and Expense Management00 Ratings3.415 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of FreshBooks and Teamwork.com
    Feature
    FreshBooks
    -
    Ratings
    Teamwork.com
    5.1
    33 Ratings
    40% below category average
    Quotes/estimates00 Ratings5.012 Ratings
    Invoicing00 Ratings5.012 Ratings
    Project & financial reporting00 Ratings5.215 Ratings
    Integration with accounting software00 Ratings5.028 Ratings
    Best Alternatives
    FreshBooksTeamwork.com
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksTeamwork.com
    Likelihood to Recommend
    7.6
    (75 ratings)
    10.0
    (82 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    10.0
    (2 ratings)
    Usability
    9.6
    (20 ratings)
    10.0
    (21 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (11 ratings)
    8.8
    (27 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreshBooksTeamwork.com
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Teamwork
    Teamwork is awesome for teams who need a flexible tool that supports all types of projects. Since it supports kanban it makes visualizing the work to be done and the work in progress very easy. The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame. Teamwork isn't a great option for companies that have a bunch of projects going simultaneously due to the way Teamwork structures their billing based on a number of active projects.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Teamwork
    • I am a believer that simple and easy should be the key to create great opportunities.
    • Teamwork has helped me to turn simple task management into the execution of large, massive projects.
    • It has certainly worked great in helping to maintain workflow in my department.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Teamwork
    • Visualization needs to be improved, charts graphs are limited
    • Value stream mapping should be available to determine and prioritize the work.
    • Documentation should be available stepwise with export and printable facility.
    • It should be configurable like ERP with cross functionalities of different users, where users login, assign and approve the work, job or project details, where it should be collectively effected on a project.
    • Add many examples, little more AI, Machine learning required for suggestion and recommendation. It would be a plus point
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Teamwork
    We are already at an annual contract, and have been for the past 5 years; so far the system has delivered, and our personal is already trained in it. A major overhaul of our entire infrastructure (as in moving everything to a single, unified platform) might change the current continuity of Teamwork Projects on our organization, but that's not feasible in the near future.
    Incentivized
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Teamwork
    I give it a 9 out of 10, because there is a bit of a learning curve when you first start using Teamwork Projects because there is a lot to learn & recognize where to find it. They do offer a good range of tools that can be applied to every project - So say you're working on an internal project and don't need Milestones or Billing, you can shut those modules off. This can help simplify the interface for beginners. Once you've had a few days in Teamwork Projects, I think it's a 10/10 usability. It's very easy to accomplish your tasks and keep track of what you're managing.
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Teamwork
    No answers on this topic
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Teamwork
    We've been able to meet with the customer success team on multiple occasions to discuss the roadmap and learn about the company culture. Being based in Ireland, we occasionally have to wait until they wake up to get support requests handled in the states and larger conversations about big enhancement requests were politely collected but not followed up on
    Incentivized
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Teamwork
    No answers on this topic
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Teamwork
    I spoke about this quite a bit before, but as far as usability goes, Microsoft Projects is totally useless for me, so I avoid it at all costs. Basecamp was just a task management app and had very small feature set beyond that. We had to rig it to do other things for us, but it failed at that. Asana was a very nice app to trial, but it lacked many of the features that we were looking for.
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    Teamwork
    • Teamwork was a great starter into project management software. We were WAY more organized and efficient than we ever were with Trello boards and the PM software included with our accounting system.
    • Clients were mostly pleased with interacting with Teamwork, and appreciated the ability to track their comments and requests in one place.
    • Ultimately, we stopped using Teamwork after about 6 months because we need something more focused on web development projects specifically
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    Teamwork.com Screenshots

    Screenshot of Project's viewScreenshot of Task viewScreenshot of Board viewScreenshot of Project's tabScreenshot of Calendar view