FrontSpin vs. Orum

Perfect for:

• Sales Directors,
• Account Development Representatives (ADR),
• Sales Development Representatives,
• Customer Success Managers,
• Technical Support Specialists,
• Account Managers
• People that make calls but don't like the Salesforce user interface

Incentivized

Orum is great for organizations that want to maximize their productivity with their current team. It allows sales to tackle warm and cold leads in a streamlined process.

• Calling one person after another.
• Follow ups and reminders to call potential clients.
• Keeping track of completed tasks.

Incentivized

• Great AI notes are captured during the call
• presents useful information in preparation for each call
• great historical information available after the fact
• useful integration to other platforms such as Salesforce, Outreach, and LinkedIn

Incentivized

• Many competitors had functionality that FrontSpin is building over time
• We have had issues at times with emails attaching to SFDC records, and times where it would not get sent out of FrontSpin

Incentivized

• Nothing glaring
• I highly recommend dialing via cell (an easy option), versus dialing through browser, for best reception and call quality. But they recommend this. Not a "weakness."

Trained a new recruit on FrontSpin in one session. It's very intuitive.

Incentivized

Very easy to use and simple to integrate. The process of moving from a trial to paid customer is virtually nothing.

They do well with their support. Wait times are low, and they are eager to help.

Incentivized

So far, the engineering support has been great and they are open to feedback, which is great to see from a young company.

Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features.

We looked at other tools like Connect-And-Sell. Orum is the only one with such a low cost, due to using AI as opposed to overseas call centers.

• Positive impact - revenue has increased by about 10% in one year as all volumes increased by about 20-30%

Incentivized

• Overall Orum allows us to increase our call volumes and tactically decide how to handle our call logs for the day.
• I can determine how to call into my individual sequences according to the design and strategy of each sequence.

Incentivized