Gametize vs. isolved

Is well suited for a lot of scenarios, from a university to a big company. As is software for challenges and rewards there is a possibility for every type of client. It could be also suitable for businesses like restaurants, bars or even parking companies. This gamification software gives clients a lot of freedom, so everyone can implement it.

Incentivized

Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.

• Interactive
• Easy to send rewards
• Players can message, comment, vote, and like each other’s submissions

Incentivized

• Payroll Processing (timely and accurate).
• Customer Service (dedicated account service representative, who gets to know your company's needs).
• Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
• Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).

Incentivized

• Cross browser support
• log in options
• Mobile support

Incentivized

• More reminder notifications would be great!
• A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
• Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places

Incentivized

Because we like the tool, until there's a better one around we'll keep using it

Incentivized

Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.

I think the program is easy to use as an admin and as an employee. There is training modules and documents you can use, plus they are available if needed. The employees have access to their profile from their phone without having to download an app.

Incentivized

Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.

Incentivized

We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds

Incentivized

We recently canceled our contract with Isolved and moved to Paychex. One thing to consider is that if you leave isolved all access to your data ends 30 days after termination of the contract. Not a big deal for me since I have the reports and data I need, but it is also terminated for your employees to access pay stubs or old w2s. If you want to keep access it is $250 per month. It seems strange that they can hold your data hostage and they wouldn't just allow employees to have access to their pay stubs and other information they may need months after a change in payroll companies.

All over the phone, but it was comprehensive.

Incentivized

Training was done in stages. First how to onboard and input information, then how to import and process payroll. Any additional help needed was just a phone call away. Later we switch to employee self-onboarding, and we had an extra training there for the managers to send the initial emails to the new employees.

Incentivized

The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.

Gametize is way more friendly with the users, there are a lot of templates and ways to implement characteristics of other games and challenges to your own activities. Is very efficient with customer service and even if it's a little pricey there are softwares for gamification that cost even more.

Incentivized

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.

Incentivized

We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.

Incentivized

• More sales within the company
• Employees are happier
• More work being done within the company

Incentivized

• When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
• Employees love having the ability to easily view and verify their timecards prior to payroll submission.

Incentivized