Getscreen.me is a cloud-based software for administration, technical support and remote work. Service provides remote desktop access from a browser, without any installation. It has permanent access and boasts quick support and instantaneous connection, with computers in the user's personal cabinet. The service works over the HTTPS protocol, which includes AES encryption.
$0
per user
ISL Light
Score 7.9 out of 10
Small Businesses (1-50 employees)
ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS. ISL Light allows the operator to invite a client to join a support session by typing in a unique session code, or to start the remote support session directly from live chat software. The software is translated in 28 languages and used across…
As long as there is internet connectivity, Getscreen.me is useful for connecting to your desktop or a server in order to work remotely. An example would be a dedicated machine for rendering video. We use Getscreen.me to log in and start the render. Connecting to a client desktop to provide on system support. There is the ability to log and record activity when the application is used, this would be helpful for monitoring activity of a remote desktop tech support team. Reporting is basic but provides enough information to track interactions.
If a colleague needs reliable, fast, easy to manage and easy to learn remote support software, then this is it. If you need a remote support app that just installs and works, it literatlly can be set up in seconds. Open, offer remote support, get code and send it to the other side. The only time I would not recommend ISL Light is if my colleague need remote connect software just to connect to one non essential machine - like home media computer. For that I would suggest some free software. But as soon you need to connect to couple of computers or much more that ISL Light would be the only recommendation.
Speed - the Getscreen.me solution is an all round winner - however I find that there is a slight lag when controlling a remote PC mouse - compared to the competitors products. If this can be improved on - the GETSCREEN.ME get a 10 out of 10 from us!
The app interface will be familiar to someone has used other remote desktop applications such as TeamViewer. The connection is smooth but performance will vary dependent on Internet bandwidth. Some of the problems we ran into were the white label options. Reading the instructions quickly resolved any setup problems we had. To note, the app (as of this review) does not allow white label branding of the internal dashboard.
When I did reach out at the early days of using Getscreen.me I got a pretty prompt response, and all of my questions were answered. Since then, I have never needed to contact support. This is a GOOD thing!
We had issues with mouse skipping on mobile devices. Support is immediatly availabe, they examined our case and in one of the new versions of the app this problem was gone.
In my experience, Getscreen.me stacks up very well against other remote desktop software like TeamViewer and AnyDesk. One of the things I appreciate most about Getscreen.me is its competitive pricing. Compared to other remote control services like TeamViewer or AnyDesk, I find that Getscreen.me offers fantastic value for money.In terms of functionality, Getscreen.me has all the features I need, including cross-platform access, file transfer, and remote control. I also find the quick access function to be incredibly useful, as it allows me to connect to a remote computer in just two clicks.
- Biggest turnoff for TeamViewer: The different version (Connection doesn't work if there are different versions running) - No password or such things needed, just a code which is automatically generated - Easy Modus to see UAC-Windows and complete administrative tasks - Stay connected even after a restart - Wide range of options and customization - Easy Interface and super maneuverability
