What users are saying about
7 Ratings
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Top Rated
86 Ratings
7 Ratings
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Score 7.1 out of 100

ZipRecruiter

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Top Rated
86 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

Glassdoor

You need to have a healthy budget for employer brand and marketing as profile ownership cost has gone up significantly in the past few years. Would not recommend for smaller businesses as it most likely wouldn’t be cost-effective. PPC is useful, but the campaign setup isn’t as smart as competitors’ offerings. If you need constant optimization, it may be best to use another technology to manage campaigns.
Anonymous | TrustRadius Reviewer

ZipRecruiter

ZipRecruiter is a great platform for entry/low-level positions as it's a very popular job board that can stretch to thousands of potential applicants. When it comes to more senior roles, because it's incredibly easy for anyone to apply, it's time-consuming and difficult to find a "needle in a haystack" for an open position
Anonymous | TrustRadius Reviewer

Pros

Glassdoor

  • Owning your company profile and reputation.
  • Programmatic display advertising.
Anonymous | TrustRadius Reviewer

ZipRecruiter

  • They make the process of posting positions relatively easy. While there are plenty of details to help round out your job posting, the UI is simple and easy to use. Sharing to company social media is available as well.
  • Their dedicated account managers are extremely helpful and usually available to speak with you right away.
  • The pricing packages and flexibility of payment options make it an attractive option in this space.
Anonymous | TrustRadius Reviewer

Cons

Glassdoor

  • Company updates seem to provide little value.
  • Tracking is constantly an issue.
Anonymous | TrustRadius Reviewer

ZipRecruiter

  • Quality of candidates - one of the reasons we stopped using this platform is the lack of quality/qualified candidates. ZipRecruiter has an option where candidates can one-click on a type of job and their resume is posted to a variety of roles. These tools tend to make recruiters cringe, as resumes are splattered across job postings that aren't truly related to their skills. More filters for job applicants would be incredibly helpful, especially as the platform grows!
  • Price - for smaller businesses that don't hire hundreds of people, the price seemed a bit high. It just wasn't worth it for us.
  • Overall, just more ways to filter criteria and candidates. I struggled with finding filters based on location and/or if candidates were willing to relocate. We had candidates applying from all over that had no intention of relocating.
Erin Holm | TrustRadius Reviewer

Likelihood to Renew

Glassdoor

No score
No answers yet
No answers on this topic

ZipRecruiter

ZipRecruiter 10.0
Based on 6 answers
Results. The bottom line is the results we are getting. We are seeing not only quality applications, but quality hires that can directly be tied to our use of ZipRecruiter. The ROI is second to none - a simple and easy to use tool that is driving healthcare professionals to my various clients.
Daniel Reynolds, MBA | TrustRadius Reviewer

Usability

Glassdoor

No score
No answers yet
No answers on this topic

ZipRecruiter

ZipRecruiter 8.0
Based on 2 answers
ZipRecruiter is very user-friendly and is extremely reliable when searching for new talent. There are numerous features to help you when you have questions about a posting or your profile. The filtering process is awesome and you have so many ways to find the right talent with the screening questions provided by ZipRecruiter.
Ashley Balsewicz | TrustRadius Reviewer

Support Rating

Glassdoor

Glassdoor 7.0
Based on 1 answer
Support is generally excellent, but there can be a fair amount of bureaucracy at times for requests. The support people are very knowledgeable of the platform, but sales seem to regurgitate the same info when trying to negotiate or upsell a client. Technical issues are rare and usually solved quickly.
Anonymous | TrustRadius Reviewer

ZipRecruiter

ZipRecruiter 7.6
Based on 25 answers
Have not had to utilize support recently, but in past instances they have reached out within 12 hours to help rectify any problems or answer any questions about features and functionality. The only issue I ever had with them was trying to clarify, when they previously advertised that they posted on 200+ job boards, if that meant that your job would for sure be posted on each job board. Turns out, by the way, that they only guarantee distribution, not posting
Anonymous | TrustRadius Reviewer

Alternatives Considered

Glassdoor

Indeed is still nascent in the space but often claims to have more reviews for a company. This is true, but we’ve seen these reviews mainly coming from more entry-level or hourly workforce. Glassdoor seems to be more prevalent with all job seekers. Comparably is an up and coming competitor in the space that has a good business model and value prop, just not the SEO value and traffic.
Anonymous | TrustRadius Reviewer

ZipRecruiter

ZipRecruiter is great to use for job postings and searching candidates. However, you cannot upload and manage candidates in the same way as Microsoft Dynamics or Workable. As job board access, it is effective, but as an ATS, it is not as useful. I would recommend using it in tandem with another software
Anonymous | TrustRadius Reviewer

Return on Investment

Glassdoor

  • PPC is consistently top performer in CPA.
  • Quality of candidates is higher than competitors.
Anonymous | TrustRadius Reviewer

ZipRecruiter

  • When we first started, and didn't have an ATS Zip was our go-to tool. It keeps all the resumes there attached to each job if you choose that option. When we switched to using our own ATS, it allows us to post the URL in the job posting. This saved us a ton of time in both regards.
  • The basic use of Zip is very affordable compared to other older job sites (CareerBuilder and Monster), and it posts to multiple sites in one click. Huge time saver.
Kimberly Kenner | TrustRadius Reviewer

Pricing Details

Glassdoor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ZipRecruiter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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