Likelihood to Recommend
GoGuardian Teacher is great for a teacher who needs a way to monitor student activities and work time on a laptop. It is easy to set up, simple to use and helps to keep students accountable when online in class. It integrates with
which is a big help. It is more powerful for teachers experienced in using tech in the classroom. The archiving ability is great but the UX needs to improve.
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It is really well suited in scenarios where we need remote support from others, where we can take control of other systems too remotely that can significantly reduce time and boost the reliability of the organization. Sharing/copying files, communicating with each other through chat box or even audio calls. It has just a simple step to connect quickly to remote systems and make use of it. Some of our ML Engineers and myself have been benefitted with this when they helped me debug, run some code, resolve some remote container issues for our ML models to run continuously. It is not advised or recommended to use this application to connect to systems that have heavy critical information as it can lead to data leak which can cost a lot to a organization. It is also not advised to use when the internet connectivity is really poor, because it can waste a lot of time on both the ends.
Read full review Pros Cloud-based. Teachers do not have to monitor from just one device - they can do it from any device. GoGuardian allows teachers to lock a student's screen when he/she needs the students attention. GoGuardian allows the teacher to view all students' devices simultaneously. Read full review I mostly use it to fix computer problems or to get computer problems fixed in the home computer I use for my office. The advantage is that installation is very simple. The IT department can easily switch to your personal computer and not only view the screen, but also remotely control it. Read full review Cons Scope of device monitoring (laptops, desktop computers and not just Chromebooks) Needs an updated interface to more accurately fit advances in technology Ability to more easily interact and adjust with a student's device Read full review Can TeamViewer have an easy access in areas which are challenged on internet. It is not easy to connect when there is unstable connection or slow, thus, causing the delay as well on target work. It pretty much cause some frustration on both parties as we can only wait when connection is at back to re-connect again The free TeamViewer version has limited access to remotely connect to PC or devices. For faithful users, can TeamViewer increase more time of free remote access before a User subscribes for the paid version. The chat or call box or option needs some improvement on its interface. However, everything else is OK Read full review Likelihood to Renew
For a technology-heavy school, it is a necessary and good tool for managing classroom use of laptops. It is easy to set up and use. Helps track time on task and internet usage. Another source of data when speaking to parents about student work and activity. Can help plan and manage work time when you have limited devices.
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We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.
Read full review Usability
Compared to other products I've used (
), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
Read full review Reliability and Availability
Always available if setup correctly.
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The application is built on VNC which is a very stable technology.
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The support is great. On the rare occasion that I've had to reach out to support they have been very quick to respond and extremely helpful. I've also had teachers reach out directly to support themselves. Most of the time I don't even know that a teacher has reached out to support until after the fact. They always seem satisfied.
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I was able to talk to sales about our problem (of being charged for an additional year subscription when we had asked to cancel), and Sales and I had a nice conversation. But when I contacted TeamViewer Support by email to request that our subscription be canceled, they very "nicely" told me by email that I should have read the "fine print". And that they can "Automatically Renew" a subscription for a year if they do not receive a cancellation request a month before the expiration of the current subscription. (When I called Support, I was put on hold; and I held, and held, and held, etc.) Admittedly, part of the problem was mine. I sent in my cancellation request after the deadline that TeamViewer outlines in their "fine print". But, I still feel that TeamViewer could have or should have a policy of refunding at least a large percentage of the "Automatic Renewal" charge, especially if the customer is not utilizing the subscription.
Read full review Online Training
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Read full review Implementation Rating
Implementation was easy enough that it didn't pose any problems. Training was minimal and the system works right out of the box
Read full review Alternatives Considered
I have used Hapara in a previous school district. GoGuardian is more user-friendly and easier to setup. I do think GoGuardian has some room on improving the ease of finding some areas of the program, but once you know the path to get there it is quick.
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When I tried LogMeIn and VNC, I discovered that TeamViewer was more reliable, quicker to set up, and more consistent in terms of connection stability and reliability. All in all, it is a more cost-effective and efficient solution that can be deployed without the need to open firewall ports and can be installed effortlessly by any end-user.
Read full review Scalability
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review Return on Investment We have been able to identify inappropriate websites that students have discovered. For example anonymous proxies, movie streaming, etc. Through this software, we have been able to identify the students and in turn block the websites. We have been able to identify which students have been using other user's accounts. This was an unintended side effect of the software. If a teacher knows that a student is using a Chromebook but the student is not showing up in the software, we are easily able to deduce that the user must be using another student's account. Read full review Since I started using TeamViewer, the number of times I have to visit clients to update our programs on the PC has been visibly reduced, which is very helpful. TeamViewer not only improves work efficiency and productivity, but also contributes to work-life balance and, above all, to fast customer service. It is also recommended for system administrators who cover several offices with a small number. Read full review ScreenShots