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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Analytics

    Score8.3 out of 10
    N/AGoogle Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

    $0

    per month

    OpenText Magellan

    Score9 out of 10
    N/AOpenText Magellan Analytics Suite leverages a comprehensive set of data analytics software to identify patterns, relationships and trends through data visualizations and interactive dashboards.N/A
    Pricing
    Google AnalyticsOpenText Magellan
    Editions & Modules
    Google Analytics 360
    150,000
    per year
    Google Analytics
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Google AnalyticsOpenText Magellan
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google AnalyticsOpenText Magellan
    Considered Both Products
    Google
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    101 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    100 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    104 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    77 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    87 Answers
    No answers on this topic
    Features
    Google AnalyticsOpenText Magellan
    Web Analytics
    Comparison of Web Analytics features of Google Analytics and OpenText Magellan
    Feature
    Google Analytics
    8.4
    11 Ratings
    4% above category average
    OpenText Magellan
    -
    Ratings
    Lead Conversion Tracking8.210 Ratings00 Ratings
    Bounce Rate Measurement8.410 Ratings00 Ratings
    Device and Browser Reporting9.311 Ratings00 Ratings
    Pageview Tracking9.111 Ratings00 Ratings
    Event Tracking8.411 Ratings00 Ratings
    Reporting in real-time7.810 Ratings00 Ratings
    Referral Source Tracking8.610 Ratings00 Ratings
    Customizable Dashboards7.910 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Google Analytics and OpenText Magellan
    Feature
    Google Analytics
    -
    Ratings
    OpenText Magellan
    7.0
    2 Ratings
    15% below category average
    Customizable dashboards00 Ratings7.02 Ratings
    Report Formatting Templates00 Ratings7.01 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Google Analytics and OpenText Magellan
    Feature
    Google Analytics
    -
    Ratings
    OpenText Magellan
    8.3
    3 Ratings
    4% above category average
    Drill-down analysis00 Ratings8.03 Ratings
    Formatting capabilities00 Ratings8.03 Ratings
    Integration with R or other statistical packages00 Ratings9.01 Ratings
    Report sharing and collaboration00 Ratings8.02 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Google Analytics and OpenText Magellan
    Feature
    Google Analytics
    -
    Ratings
    OpenText Magellan
    8.3
    2 Ratings
    1% above category average
    Publish to Web00 Ratings8.02 Ratings
    Publish to PDF00 Ratings8.02 Ratings
    Report Versioning00 Ratings9.02 Ratings
    Report Delivery Scheduling00 Ratings8.02 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Google Analytics and OpenText Magellan
    Feature
    Google Analytics
    -
    Ratings
    OpenText Magellan
    8.0
    1 Ratings
    0% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings9.01 Ratings
    Predictive Analytics00 Ratings7.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Google Analytics and OpenText Magellan
    Feature
    Google Analytics
    -
    Ratings
    OpenText Magellan
    9.0
    2 Ratings
    6% above category average
    Role-Based Security Model00 Ratings9.02 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.02 Ratings
    Single Sign-On (SSO)00 Ratings9.02 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Google Analytics and OpenText Magellan
    Feature
    Google Analytics
    -
    Ratings
    OpenText Magellan
    7.0
    2 Ratings
    10% below category average
    Responsive Design for Web Access00 Ratings7.02 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.02 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Google Analytics and OpenText Magellan
    Feature
    Google Analytics
    -
    Ratings
    OpenText Magellan
    6.2
    1 Ratings
    22% below category average
    REST API00 Ratings5.01 Ratings
    Javascript API00 Ratings9.01 Ratings
    Java API00 Ratings5.01 Ratings
    Themeable User Interface (UI)00 Ratings7.01 Ratings
    Customizable Platform (Open Source)00 Ratings5.01 Ratings
    Best Alternatives
    Google AnalyticsOpenText Magellan
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Lead Forensics
    Score8.9 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google AnalyticsOpenText Magellan
    Likelihood to Recommend
    8.5
    (193 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    9.0
    (51 ratings)
    3.9
    (9 ratings)
    Usability
    7.4
    (19 ratings)
    9.0
    (1 ratings)
    Availability
    10.0
    (4 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (42 ratings)
    9.0
    (2 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    9.0
    (8 ratings)
    Data Sources
    -
    (0 ratings)
    8.0
    (8 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Google AnalyticsOpenText Magellan
    Likelihood to Recommend
    Google
    Google Analytics is particularly well suited for tracking and analyzing customer behavior on a grocery e-commerce platform. It provides a wealth of information about customer behavior, including what products are most popular, what pages are visited the most, and where customers are coming from. This information can help the platform optimize its website for better customer engagement and conversion rates. However, Google Analytics may not be the best tool for more advanced, granular analysis of customer behavior, such as tracking individual customer journeys or understanding customer motivations. In these cases, it may be more appropriate to use additional tools or solutions that provide deeper insights into customer behavior.
    Read full review
    OpenText
    If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
    Read full review
    Pros
    Google
    • Multiple reports to see website use and behavior
    • Allows you to customize reports with days, weeks, months, and years
    • You can build out a dashboard to easily view stats from multiple websites in one place
    • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
    Incentivized
    Read full review
    OpenText
    • The report outputs can vary across different types such as HTML, PDF, and Excel
    • Their open source offering is very sufficient
    • There are great boards and blogs for developers and engineers to expand and use their features.
    • The people from the company that I've worked with are professional and courteous.
    Incentivized
    Read full review
    Cons
    Google
    • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
    • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
    • Gotchas around filtering and data validation.
    • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
    Incentivized
    Read full review
    OpenText
    • The documentation on all the available features, but most importantly on the scripting side, can be improved
    • The standard look & feel of some basic options, like parameter selection or sorting and filtering, looks dated and can't be customized
    • The server portal needs to provide better tools
    • More integration is needed with other OpenText products
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    We will continue to use Google Analytics for several reasons. It is free, which is a huge selling point. It houses all of our ecommerce stores' data, and though it can't account for refunds or fraud orders, gives us and our clients directional, real time information on individual and group store performance.
    Incentivized
    Read full review
    OpenText
    I am no longer working for the company that was using Actuate but I believe they would continue to use it because the stitching costs would be to high. It would require a complete rewrite of the reports and the never version of Actuate (BIRT) even required an almost complete report rewrite
    Incentivized
    Read full review
    Usability
    Google
    Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
    Read full review
    OpenText
    It is quite intuitive to use. It is fit specifically for doing sentiment, emotion, and intention analysis as well as text classification and text summarization. I would have given 10 if it is fit for the purpose of doing image processing and analysis as well. There is a huge market to analyze video and image data.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
    Read full review
    OpenText
    No answers on this topic
    Performance
    Google
    This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Google
    The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
    Incentivized
    Read full review
    OpenText
    Always there on the front and backend for us and the client.
    Read full review
    Online Training
    Google
    love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
    1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
    2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
    3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
    4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
    5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
    6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    Google
    I think my biggest take away from the Google Analytics implementation was that there needs to be a clear understanding of what you want to achieve and how you want to achieve it before you start. Originally the analytics were added to track visitors, but as we became more savvy with the product, we began adding more and more functionality, and defining guidelines as we went along. While not detrimental to our success, this lack of an overarching goal resulted in some minor setbacks in implementation and the collection of some messy data that is unusable.
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Google
    I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
    Incentivized
    Read full review
    OpenText
    It is vastly superior to these in many ways, for complex reporting it is a much more sophisticated solution. Visualizations are very good. Javascript extensibility is very powerful, others don't support this or as well. Pentaho and MS are both OLAP oriented. Pentaho is moving more toward big data, which was not our primary focus. Others are stuck in the Crystal Reports Band metaphor.
    Read full review
    Scalability
    Google
    Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    Google
    • It has helped us gain understanding of what is going on on our website.
    • It has helped us determine areas that need fixing (i.e. pages with extremely high bounce rates may need to be redone).
    • It has helped us understand our biggest avenues for bringing traffic to the website and business in general.
    • It has helped guide our website redesign.
    Incentivized
    Read full review
    OpenText
    • Actuate can handle 50 to 60 sub reports inside a report very well.
    • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
    Read full review
    ScreenShots

    OpenText Magellan Screenshots

    Screenshot of A Magellan BI & Reporting dashboard that an individual can interact with and personalize to their needs, such as changing chart types or computations.Screenshot of Magellan Data Discovery provides a Smart User Interface, designed to equip new users and users seeking a more streamlined set of features for insightsScreenshot of Magellan Data Discovery provides an Advanced User Interface that allows data analytics pros to leverage its breadth of sophisticated capabilities for insightsScreenshot of Magellan Text Mining insights can be displayed within easy-to-use dashboards.Screenshot of Data scientists can create visualizations within the Magellan Notebook and see it dynamically update as they write changes to it.