TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Gemini

    Score8.5 out of 10
    N/AGoogle Gemini is a natively multimodal agentic platform designed to synthesize and act upon data across text, image, audio, and video modalities. It serves as a centralized intelligence layer that integrates across the Google Workspace ecosystem and Android/ChromeOS platforms to perform autonomous, multi-step tasks.N/A

    Meltwater

    Score7.6 out of 10
    N/AMeltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)N/A
    Pricing
    Google GeminiMeltwater
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google GeminiMeltwater
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google GeminiMeltwater
    Considered Both Products
    Google
    No answer on this topic
    Meltwater
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    19 Answers
    63%
    Would buy again
    20 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    62%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    69%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    10 Answers
    63%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    81%
    Implementation went as expected
    22 Answers
    Best Alternatives
    Google GeminiMeltwater
    Small Businesses
    No answers on this topic
    Help a Reporter Out (HARO)
    Score5 out of 10
    Medium-sized Companies
    No answers on this topic
    Cision Communications Cloud
    Score8 out of 10
    Enterprises
    No answers on this topic
    Cision Communications Cloud
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google GeminiMeltwater
    Likelihood to Recommend
    8.6
    (18 ratings)
    7.2
    (73 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (10 ratings)
    Usability
    9.1
    (18 ratings)
    5.6
    (5 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Google GeminiMeltwater
    Likelihood to Recommend
    Google
    Gemini is fantastic for receiving quick answers to questions where accuracy is not paramount. It is great for brainstorming ideas. It is also fantastic for analysing large swathes of unformatted data and finding correlations. Gemini can also transcribe handwriting and audio files making it excellent for formative assessment. It can also now create Google Slides which is great for lesson planning. Gemini is only as good as the prompts you provide it with though so you must remember to be exact with your prompts to get the best outputs.
    Incentivized
    Read full review
    Meltwater
    Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools.
    Incentivized
    Read full review
    Pros
    Google
    • The new image editing functionality surprised me
    • In general, file loading is better than in other AI programs
    • I think it's somewhat faster than other AI programs, or at least that's the impression it usually gives
    • Features like canvas and deep research are very interesting
    Incentivized
    Read full review
    Meltwater
    • Media research - you can search for relevant publications and journalists to add to your media list.
    • Earned media coverage - you can search for coverage of your brand and find news stories that also include data that may be useful (how many people did the story reach for example).
    • Building media lists - if you have no current existing list, you can build and export one in Excel for example.
    Incentivized
    Read full review
    Cons
    Google
    • Faces in generated images can be kind of scary looking, deformed.
    • When asking for specific text in an image, it often generates funky randomly spelled text instead.
    • Tried a bulk image search with uploaded png files to find the same images online and the links it provided were 404 errors instead.
    Incentivized
    Read full review
    Meltwater
    • The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
    • Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
    • TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    No answers on this topic
    Meltwater
    Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.
    Incentivized
    Read full review
    Usability
    Google
    It's standard usability interface - no problems or challenges using it. I do prefer Claude still because of the different options/modes you can toggle on and off. I don't think Gemini has those options. It's a great daily companion for quick problem solving but not great for larger projects or conversations
    Incentivized
    Read full review
    Meltwater
    Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
    Read full review
    Support Rating
    Google
    No answers on this topic
    Meltwater
    Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.
    Incentivized
    Read full review
    In-Person Training
    Google
    No answers on this topic
    Meltwater
    Again, really in-depth and helpful for a program that is really easy to use.
    Read full review
    Online Training
    Google
    No answers on this topic
    Meltwater
    Walked step by step through program. Very informative on a program that doesn't require much training.
    Read full review
    Implementation Rating
    Google
    No answers on this topic
    Meltwater
    You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
    Read full review
    Alternatives Considered
    Google
    Gemini seems very simple to use, veyr similar to ChatGPT, I wish they did have a capability such as ChatGPT projects one, so one can separate topics easily, it's very customizable, where I believe it defeats the others is that, is already very simple to use all of Google ecosystem, such as Drive, docs, sheets and else
    Incentivized
    Read full review
    Meltwater
    I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.
    Incentivized
    Read full review
    Return on Investment
    Google
    • Free way to gain another team member
    • Helps me be more efficient and overcome blocks in my workflow
    • Speeds up my ability to update our website's calendar by easily double if not more
    • Allows me to dabble in areas that I have no expertise in such as coding
    Incentivized
    Read full review
    Meltwater
    • As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
    • We utilize their tracking of media hits for our overall reporting to our clients.
    • Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.
    Incentivized
    Read full review
    ScreenShots